Retail TouchPoints

SEPTEMBER 6, 2022

This new way of shopping is a powerful retail trend toward simplifying, speeding and improving the online shopping experience. Prior to Synchrony’s separation from GE in 2015, he served as head of the Central Region for GE Capital overseeing the leveraged finance and equipment finance businesses.

Merchant Services 306

Merchant Services Payment Services Finance Consumer 306

Indigo 9 Digital

MARCH 11, 2022

By Tricia McKinnon For as much as we hear the words “the customer experience” the experience we have with many retailers often feels less than ideal. In defence of the retail industry delighting customers is not an easy thing to do. Know your customer’s name. Sephora does an excellent job of this.

Customer Experience 52

Customer Experience Loss Prevention Employee Engagement Wholesale 52

Indigo 9 Digital

AUGUST 2, 2022

Three years earlier in 2015, eCommerce giant Alibaba opened its first Hema supermarket in China. New Retail according to Jack Ma, Alibaba’s co-founder, is “the integration of online, offline, logistics and data across a single value chain.” It also allows the retailer to ensure that prices online match in-store when necessary.

Payment Services 98

Payment Services Kiosk Supermarket Checkout 98

Indigo 9 Digital

APRIL 19, 2023

This allows Domino’s Pizza to own the customer experience. When restaurants use third party delivery companies they place a lot of faith in those companies to provide the same level of customer service they would offer if they were doing it themselves. Domino’s Pizza thought the cars could be the future of pizza delivery.

Consumer 98

Consumer Marketing Accounting Retail Trends 98

V Count

FEBRUARY 19, 2024

Attendees will have the opportunity to learn directly from these experts, gaining firsthand knowledge of the latest trends and strategies in retail technology. This year, the event will focus on several key themes that are currently shaping the retail landscape.

Location 52

Location Customer Experience Marketing Retail Trends 52

Indigo 9 Digital

MAY 19, 2023

If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox 3. But for us, it’s very, very firm on, we bring customers and we delight them in store. We give them an incredible customer experience. Do you like this content?

Fast Fashion 52

Fast Fashion Advertising Returns Fashion 52

Indigo 9 Digital

MARCH 30, 2022

New Retail is an initiative aimed at connecting online and offline retail and digitizing stores to provide a better customer experience. While online shopping definitely accelerated in 2020, saying physical retail is more or less obsolete is not true,” said Nishtha Mehta, a China-based corporate innovation coach.

Payment Services 52

Payment Services Fulfillment Department Stores Shipping 52