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Beyond the Transaction: How PayPal is Helping Remove Friction Across the Commerce Experience

Retail TouchPoints

Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. PayPal will need this edge as the world of digital payments heats up, with formidable competitors including Apple and Google snapping at its heels.

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Klarna Takes Another Step Toward IPO as it Showcases Profitability and New Walmart BNPL Deal

Retail TouchPoints

The Sweden-based company, which has operated in the U.S. since 2015 , handled $105 billion in gross merchandise value (GMV) and has 93 million active customers and 675,000 merchants using its services. In the filing, Klarna did reveal some of its financial results for 2024, including its $21 million in net profit.

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The Next Generation of Shoppers Needs a Next-Generation Strategy

Retail TouchPoints

They want shopping to be fast and fun — less of a process. That’s why Synchrony partnered with payments startup Skipify, which enables purchases instantly across email, text, social and other channels. This new way of shopping is a powerful retail trend toward simplifying, speeding and improving the online shopping experience.

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Signifyd Raises an Additional $205 Million, Eyes Further Expansion in Latin America

Retail TouchPoints

The funding will be used to expand the Signifyd Commerce Protection Platform and identity graph globally across digital shopping and payments. The solution provider also will build up its global product, customer success, risk intelligence and data science teams while expanding its development and engineering teams.

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5 Things to Know About Amazon’s New ‘Style’ Clothing Stores

Retail TouchPoints

Amazon Style will actually be the company’s seventh physical retail format, which all began with Amazon Books way back in 2015. With everything seemingly managed by the customer through the app, one wonders what exactly store associates will do, and indeed whether there even will be humans on-site.

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Yoox Net-a-Porter’s APAC GM talks tech, loyalty and luxury spending

Inside Retail

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates.

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How Merchgirls supercharged business growth by 300% during the pandemic

Inside Retail

Established in 2015 by Hannah Chipkin and Pippa Joseph, Merchgirls quickly became the go-to merch solution for companies that wanted something different to the traditional merchandise offering. An improved post-purchase experience with tracking visibility and customised branding. Reduce costs with fulfilment optimisation.