Inside Retail

NOVEMBER 19, 2024

It’s the reason your local supermarket is now one giant self-checkout dystopia and why even the idea of browsing feels as old-fashioned as sending a telegram. The Wall Street Journal even covered this back in 2015, pointing out that meandering shoppers spend more. Everything is about getting things done faster. Less great.

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Retail TouchPoints

MARCH 17, 2025

since 2015 , handled $105 billion in gross merchandise value (GMV) and has 93 million active customers and 675,000 merchants using its services. We look forward to helping redefine checkout at the worlds largest retailer both online and in stores. The Sweden-based company, which has operated in the U.S.

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Retail TouchPoints

APRIL 15, 2021

“Last year we saw ecommerce sales and influence propelled into 2025, and yet the online checkout experience is stuck in 2015,” said Raj Ramanand, CEO of Signifyd in a statement.

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Retail TouchPoints

APRIL 5, 2022

Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. For example, what you generally find in most checkouts [in a sector like grocery] are your standard Visa and Mastercard.

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Retail TouchPoints

DECEMBER 25, 2020

By using traditional date checking and stock rotation methods, employees waste valuable time that would be better used to relieve long lines and frustration at the checkout to enhance the customer experience. Split out date checking from stocking in mid-shelf life departments like dairy and packaged meat.

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Retail TouchPoints

APRIL 1, 2022

A recent focus on digital strategy in ecommerce has changed what the customer journey looks like, from how brands attract customers to how they continue to reach them after a purchase. The pandemic has shifted post-purchase expectations — consumers expect a more personalized, relevant-to-them experience that goes beyond checkout.

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Retail TouchPoints

JANUARY 20, 2022

Amazon Style will actually be the company’s seventh physical retail format, which all began with Amazon Books way back in 2015. With everything seemingly managed by the customer through the app, one wonders what exactly store associates will do, and indeed whether there even will be humans on-site.

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