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Preparing for the Rise in Online Retail Returns

Retail TouchPoints

In 2021, returns cost retailers a whopping $761 billion , or almost 17% of total U.S. This year the powerful combination of the special sale dates in Q4 (like Target, Amazon and Walmart holding October Black Friday events) and an increase in ecommerce holiday shopping means that this upward trend for returns will continue.

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Automation: The Driving Force Behind Warehouse Management Growth

Retail TouchPoints

A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. Hence the undeniable need for robust warehouse management technologies that are future-focused and effortlessly scalable. Sophisticated Automation. System Automation.

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Guarding the Retail Fortress: Cybersecurity Challenges and Network Interruption Risks

Retail TouchPoints

The Evolving Threat Landscape Retailers increasingly rely on digital platforms for sales, inventory management and customer engagement. A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return.

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How Floyd is Bringing its Sustainability Mission ‘Full Cycle’ with Recommerce

Retail TouchPoints

Founded in Detroit in 2013 “as a reaction to the disposability of furniture,” Floyd creates modular beds and sofas that can adapt and grow with customers over time. The Outsized Problem of Oversize Returns. I knew that oversized returns was an unsolved problem and was contributing heavily to landfill pollution and carbon emissions.

Returns 221
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Online or Offline Sales? Why not Both?

Retail TouchPoints

Since the company’s launch in Frankfurt, Germany in 2013, Emma has reached customers in 30 countries. Consumers can visit a store to physically check out a mattress and then return home to make the purchase online and schedule delivery. Emma sees the mattress and pillow shopping experience spanning both spectrums.

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Who could replace Sharon White as the next John Lewis Partnership chair?

Retail Gazette

Archie Norman Archie Norman has spent the last six years overseeing food and fashion group M&S’s turnaround plan as it looks to re-establish its brand, win back consumers and return to profit. Mark Price With John Lewis in peril, could we see Lord Mark Price return to the Partnership? Sound familiar?

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Will Harry’s reported IPO be different from other popular retail brands?

Inside Retail

The company launched its namesake men’s grooming brand in 2013 with a subscription-only online model and differentiated product offering. This will allow investors to recoup their money with a strong return.” It has now reached a level of maturity and stability where the next logical step is an IPO.

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