Inside Retail

NOVEMBER 13, 2024

By fiscal 2013, Vera Bradley was generating $541 million in annual revenue, but this proved to be the peak, and the brand found itself rapidly shrinking after this point. Annual revenue hit a low of $416 million in 2019 and has been up and down since Covid, but consolidated net revenue was $470.8 How did Vera Bradley fall off?

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Inside Retail

APRIL 13, 2025

At a recent Future50 event hosted by BeautyMatter , Matthew Malin, the founder of Malin + Goetz, Margo Parsiegla, the chief executive officer of Amouage and Amy Errett, the founder and CEO of Madison Reed, spoke about the importance of the in-store shopping experience. There are 95 Madison Reed salons spread out across the US as of 2025.

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Inside Retail

JANUARY 29, 2025

The retailer opened its first bricks-and-mortar store at 15 Prince Street in New York Citys bustling Nolita neighbourhood. Walking into the 1172-square-foot space designed by Ringo Studio, consumers are greeted by a 16-foot- long custom table with marble insets, anchored by a dramatic light fixture.

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Retail Wire

JUNE 10, 2025

Tariffs, funding cuts, consumer spending, and overall economic pessimism are putting intense pressure on companies’ workforces,” said Andrew Challenger, senior vice president of Challenger, Gray & Christmas. For the same five-month period last year, the job eliminations were significantly fewer at only 20,276. As of May 2025, U.S.

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Inside Retail

JULY 10, 2025

In 2013, Rebecca Hessel Cohen, a former fashion and beauty editor for publications like Cosmopolitan and Glamour , decided to turn her love of all things fashion and feminine into a business after designing the bridesmaids’ dresses for her own wedding. That’s still at the heart of what I do now.

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Fashion Visual Merchandising Wholesale Promotions 130

365 Retail

APRIL 8, 2025

The brand, founded in 2013 by former professional footballers Steven Robb and Mark Corcoran, has gained popularity for its trend-led streetwear. Opening at Silverburn and expanding our presence in our home city is a special milestone for us,” he said. million visitors, reflecting increased consumer interest and footfall.

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ATS Fashion Accessories Location 64

Inside Retail

JUNE 8, 2025

From disparate to unified Anderson has proved himself a master of brand reinvention over a decade at Loewe. Anderson’s Loewe legacy offers a preview of what might come at Dior. At Dior alone, Anderson will oversee 10 collections annually, including two haute couture shows. He’ll also maintain his namesake label JW Anderson.

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Retail TouchPoints

FEBRUARY 25, 2025

Athleta chipping away, slightly, at their dominance. But in the last decade, these global powerhouses all have struggled to maintain their position as consumers athletic apparel go-to. Scandals , failed attempts at modernization, uninspired product offerings and bloated balance sheets have created an environment ripe for disruption.

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Retail Gazette

MARCH 5, 2025

The direct-to-consumer online wine retailer said Weir played a huge role in the growth of the business, including leading it to a private equity-backed buyout in 2013 and its flotation in 2021. Virgin Wines chief financial officer and company secretary Graeme Weir is retiring from the company after 22 years.

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Retail Prophet

APRIL 11, 2025

In fact, studies, like one conducted in 2019 at California State Polytechnic University have shown that 20 percent of large companies acquired through leveraged buyouts fail within 10 years, compared to only 2 percent of companies acquired through other means. HBC acquired Saks Fifth Avenue in 2013. A decade-long death spiral ensued.

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Inside Retail

MAY 8, 2025

Since its inception in 2013, Bondi Wash has cultivated natural products for the home, body, baby and pets. Korean consumers are some of the most demanding in the world, with a special love for innovative and fragrant products. I want people to feel at home, like they are walking into my living room.

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Retail TouchPoints

JUNE 9, 2022

Mere days after announcing plans to leave Amazon after 23 years at the company, Dave Clark has unveiled his next role — CEO of supply chain startup Flexport. Clark’s last day as CEO of the Worldwide Consumer business at Amazon will be July 1. He’ll take the reins at Flexport a few months later on Sept.

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Retail TouchPoints

FEBRUARY 11, 2022

Consumers are increasingly voting with their feet when it comes to the issues that affect our world and our nation. NYU Stern and IRI found that 50% of CPG growth from 2013 to 2018 came from sustainably marketed products. NYU Stern and IRI found that 50% of CPG growth from 2013 to 2018 came from sustainably marketed products.

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Retail TouchPoints

AUGUST 16, 2022

Laws and regulations that protect consumer data — such as the EU’s General Data Protection Regulation (GDPR), the removal of third-party cookie support and Apple’s increased privacy protections — are pushing ecommerce operators to find creative new ways to provide successful personalization. In 2013, he co-founded Fast Simon, Inc.

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Merchant Services Consumer Payment Services Location 264

Retail TouchPoints

APRIL 5, 2022

“Mobile technology is transforming payments, making it easier, safer and more affordable for people to move and manage their money than ever before,” said Dan Schulman, President and CEO of PayPal at the time of the spinoff. “As Source: CivicScience.

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Retail TouchPoints

JUNE 20, 2023

where he served as President and CEO since 2013. Prior to Logitech, Darrell held international leadership roles of increasing responsibility at Procter & Gamble, including President of Braun. Interim President and CEO Benno Dorer, who has served in this role since December 2022, will remain a VF Board member.

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Inside Retail

AUGUST 3, 2023

Cusack brings a wealth of experience across many sectors, having served as CMO at Alquemie Group and head of International Business for Retail Apparel Group, along with a career highlight of building and running her own apparel business – Bondi Bather Swimwear.

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Retail TouchPoints

APRIL 16, 2021

The Carlyle Group , one of the largest private-equity funds in the world, has acquired a majority stake in clean cosmetics brand Beautycounter — a transaction that values the company at $1 billion. in targeted industries, including consumer, media and retail. Equity capital for the investment came from Carlyle Partners VII, an $18.5

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Consumer ATS 262

Retail TouchPoints

SEPTEMBER 20, 2024

The findings indicate that these platforms engage in “vast surveillance of consumers in order to monetize their personal information while failing to adequately protect users online, especially children and teens.” Not surprisingly the report found that the nine companies in question collected and could indefinitely retain troves of data.

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Retail TouchPoints

MARCH 12, 2021

With a focus on serving consumer and tech companies, Clerisy has made its first investment in Dormify , the dorm room and home décor ecommerce brand. Dormify, which launched in 2013, has become a destination home décor and lifestyle brand for Gen Z consumers who are living in dorms and small spaces.

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Accessories Apparel Consumer Marketing 264

Retail TouchPoints

JULY 25, 2024

By integrating points and badges for various activities, Sephora employs a simple and effective tactic that appeals to consumers across all levels of tech-savviness. But if your consumers are less interested in crossing that bridge, then lower-lift tactics like spinning a discount wheel might resonate better.

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Merchant Services Consumer Accounting Promotions 278

Retail TouchPoints

DECEMBER 7, 2021

Alibaba Group has reorganized its consumer and wholesale commerce divisions and named current Deputy CFO Toby Xu to succeed Maggie Wu as CFO in April 2022. Prior to his new role in the International division, Fan, who joined Alibaba in 2013, was President of Taobao and Tmall , two of Alibaba’s most successful consumer marketplaces.

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Wholesale Consumer Marketing Planning 277

Retail TouchPoints

JULY 5, 2022

Amazon has delayed or canceled plans for at least 16 U.S. The reductions may be in response to reduced consumer spending. In March, year-over-year ecommerce sales actually declined for the first time since 2013. However, we continue to face a variety of cost pressures in our consumer business.”. year-over-year.

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Fulfillment Planning Customer Experience Consumer 305

Retail TouchPoints

JANUARY 18, 2022

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. In fact, 61% of consumers have joined a loyalty program to get discounts for holiday shopping. Look at what your customers value the most and make sure your loyalty program is delivering.

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Retail TouchPoints

FEBRUARY 4, 2022

Today’s consumer exhibits little patience with retailers that don’t understand them on a deep, personal level. Data-driven AI is part of the remedy for this challenge, but even the best AI tools need support from human intuition to drive truly powerful marketing efforts, according to Amy Heidersbach, Chief Marketing Officer at Persado.

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Retail Marketing Marketing Promotions Consumer 312

Retail TouchPoints

JULY 22, 2021

When the economy is growing, consumers flock to stores. On the other hand, when a recession is imminent, consumers and their wallets generally stay put and are more conservative. This situation has forced retailers worldwide to adapt to a slew of new consumer demands while juggling a precarious supply chain. Cyber threats.

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Payment Services Consumer Customer Experience Accounting 306

Retail TouchPoints

NOVEMBER 8, 2022

But the truth is that we live in an increasingly “instant gratification hustle culture,” where consumers know precisely what they want and have high expectations. Using AI for search, merchandising and personalization is necessary to deliver a great customer experience and provide consumers with what they want.

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Returns Markdowns Inventory Management Customer Experience 306

Retail TouchPoints

AUGUST 8, 2024

Whether you are a business-to-business (B2B) or business-to-consumer (B2C) company, connecting with your customers beyond your store and/or website is an invaluable opportunity for creating one-to-one engagement and bringing your brand to life. 3 Benefits per Message: Explain each supporting message with benefits to the consumer.

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Marketing Consumer Shopping ATS 276

Retail TouchPoints

DECEMBER 15, 2021

These recent developments indicate growing momentum behind the idea of resale in luxury, a sector that had been more resistant to the idea than those at the lower end of the price spectrum. Rebag’s Series E round was led by private equity firm Novator, with participation from existing investors including General Catalyst.

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Inside Retail

APRIL 29, 2021

Australian clean beauty brand Frank Body has its sights set firmly on conquering the Chinese market after clinching a deal with Shanghai-based private equity firm EverYi Capital, valuing the brand at around $100 million. We mean something quite different to the US consumer than what we do to the Australian consumer.

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Consumer Marketing Management ATS 238

Retail TouchPoints

OCTOBER 21, 2022

For shoppers, paying for the items they want is a necessary evil at best and a complicated chore at worst (especially online). taking place online, digital payment solutions like Venmo and PayPal (which has owned Venmo since 2013) are well positioned to capitalize on the opportunity. And with 50% of global spending in the U.S.

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Merchant Services Payment Services Checkout Finance 338

Inside Retail

APRIL 7, 2022

Of all the habits consumers have established in the past two years, some are more likely to stick than others and the uptick in online shopping is certainly one of them. Now they’ve got a taste for the ease and convenience and the thrill of endless parcels arriving at the front door, the appetite to continue is strong. on the NASDAQ.

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Consumer Management Customer Experience Shopping 130

Retail TouchPoints

OCTOBER 13, 2022

As many direct-to-consumer brands are learning, there is no one-size-fits-all strategy for growth. So many DTC brands start out where a founder saw a niche in the market based on their own personal experiences,” said Nikki Baird, VP of Strategy at Aptos in an interview with Retail TouchPoints. Dallas, Boston and Scottsdale, Ariz.

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Retail TouchPoints

OCTOBER 6, 2021

The ecommerce marketplace accelerator, founded in 2013 , has more than 900 employees and clients including Panasonic , Pandora , Black Diamond , Skullcandy , KONG and Sorel. Pattern has received $225 million as a minority investment from Knox Lane. We have strong conviction in Pattern’s comprehensive platform and global capabilities.”.

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Inside Retail

JUNE 11, 2024

Declan Ee: When we started in October 2013, there were four of us in a tiny, 84sqm basement, trying to build a global luxury brand. At that time, it was the launch of everything bespoke – bespoke tailoring, bespoke cocktails – so we thought we could be a cool little bespoke underground furniture brand. DE: There are so many.

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Inside Retail

NOVEMBER 11, 2021

We are witnessing rapid growth in direct-to-consumer (D2C) sales by brands. Prominent examples include PepsiCo, which has launched two direct-to-consumer websites selling pantry staples and snacks, and Heinz, which now sells bundles of products from its “Heinz to Home” websites in several countries including Australia.

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Consumer Fulfillment Shipping Location 130

Retail TouchPoints

OCTOBER 13, 2020

Today’s consumer is more educated than ever — and although they’re savvy about comparing prices and hunting down the best deal, that’s not the only reason they’re “window shopping.”. Whether they’re buying in-store or through an ecommerce platform, consumers will take the time to find brands that align with their personal values.

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Beauty and Health Shipping Consumer Target Market 279