Retail TouchPoints

JANUARY 5, 2023

The Home Depot has added three new tiers to its Pro Xtra loyalty program as it seeks to gain a larger share of the $450 billion home building professionals’ market. The retailer plans to announce additional benefits for the Member, Elite and VIP tiers throughout 2023.

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Retail TouchPoints

MARCH 14, 2024

The retailer already has opened similar pro-focused hubs across the country and expects to have 17 top pro markets equipped with new capabilities by the end of this year. Over the last several years, we have been investing to deliver a faster, more convenient, differentiated experience for our pros.

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Retail TouchPoints

OCTOBER 30, 2023

“Many customers value local products and knowing the origin stories behind where and how their food is made,” said Loan Heilner, Senior Associate Category Manager at FreshDirect in a statement. “We

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Inside Retail

MAY 27, 2025

When Adwaita Nayar co-founded Nykaa alongside her mother, Falguni Nayar, in 2012, India was a conspicuous outlier in the global beauty landscape. Nykaas approach to the market is deeply community-led. And I think just the world of beauty and fashion is very community-based, the co-founder said. Sometimes less is more.

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Inside Retail

NOVEMBER 20, 2022

Founded in 2012 by CEO Tim Dunn, Bushbuck is a hunting and outdoor brand that uses a direct-to-consumer business model. The Australian market currently accounts for 16 per cent of its sales, and the company aims to grow that to 38 per cent by 2025. Since 2019, the business has grown revenue by 300 per cent, with $4.3

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Retail TouchPoints

JUNE 26, 2024

Cost of goods is increasing whereas consumer confidence is decreasing, so businesses need to rethink their marketing strategy and drive incremental gains. Marketing is rarely held accountable beyond the initial purchase and many advertisers are still optimising for revenue. But it’s something organisations often fail to optimise.

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Inside Retail

JULY 31, 2023

With this partnership, we can now confidently explore untapped markets, reach more customers around the world and continue to fulfil our company mission,” he said. Founded in 2012, Bondi Sands has grown to secure the number one spot in the self-tanning market. million in FY22.

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Inside Retail

JUNE 12, 2024

Lovisa’s announcement earlier this month that John Cheston will leave Smiggle to become its new CEO and managing director next June marks the latest departure of a senior leader from Premier Investments. US-based Herrero succeeded Shane Fallscheer, a co-founder and former managing director of Lovisa. million business to a $319.8

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Retail TouchPoints

JUNE 8, 2022

She previously served as CMO of The RealReal from 2012 to 2019 and owned Anica Boutique , a fashion and home store. Julian has served as CFO since 2021 and has over 30 years of financial management experience in both public and private companies. Levesque has served as President of The RealReal since 2021 and COO since 2019.

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Retail TouchPoints

FEBRUARY 20, 2025

Since its 2012 debut, Instacart has made significant progress in convincing Americans that grocery shopping can be done online. Act Two is digitizing the in-store experience with services like Caper [smart carts] and FoodStorm [order management]. Instacart executives celebrate the company’s IPO on Sept. Image courtesy Instacart.)

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Retail TouchPoints

MARCH 28, 2024

. “We are looking forward to combining our differentiated assets and capabilities, including our extensive branch network, experienced sales team, robust trade credit offering and order management system, geared at serving the complex project purchase occasion, with The Home Depot’s competitive advantages.”

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Retail TouchPoints

AUGUST 17, 2023

Sustainable CPG brand Grove Collaborative is making some major leadership changes to follow through on its vision for future growth and market expansion. Landesberg will now serve as Grove Collaborative’s Executive Chairman of the Board, overseeing strategy, capital markets and corporate development among other key initiatives.

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Inside Retail

JANUARY 11, 2023

Beccari joined LVMH as executive vice president of marketing and communications for Louis Vuitton before being appointed as chairman and CEO of Fendi in 2012. The management reshuffle follows the latest appointment of Bernard Arnault’s eldest son Antoine Arnault as CEO of family holding company Christian Dior SE a month ago.

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Retail TouchPoints

AUGUST 27, 2021

Prior to his tenure at Coach, Schulman was President of Bergdorf Goodman at Neiman Marcus Group from 2012 to 2017, where he also assumed responsibility for NMG International with the acquisition of MyTheresa.com in 2014. Over the course of career, Schulman also has held various roles at Jimmy Choo, Yves Saint Laurent and Gucci. “I

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Retail TouchPoints

JUNE 15, 2020

Garland previously served as EVP of Sales, Marketing & Solutions at 4R Systems. On behalf of the 4R board, we are pleased to select Mark Garland as our new President and CEO,” said Marshall Fisher, 4R board member and UPS Professor, Operations and Information Management Dept. Europe and Central and South America.

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Retail TouchPoints

JULY 18, 2024

So it’s no wonder that even amid a harsh macroeconomic environment, a recent IPA Bellwether report showed marketers plan to boost their events budget more than any other marketing category in 2024. But Gen Z (born 1997 to 2012) are the true digital natives.

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Inside Retail

OCTOBER 24, 2024

At Big W we are all about more for less and one of the ways we do this is by delivering great value through our ranges,” Mitchell Armitt, senior category manager, Big W, told Inside Retail. Bigger impact Big W is Do You Even’s first major retail partnership and the decision was fuelled by a want to make the brand more accessible. “At

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Retail TouchPoints

SEPTEMBER 5, 2023

They’re likely asking questions of their marketing and sales team concerning performance and outputs. Through it, training managers could launch new instructional content to more than 200,000 retail associates scattered across the U.S. Which means now is the time for retailers to reset and reevaluate. within minutes.

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Retail TouchPoints

JANUARY 1, 2021

It is not secret that today’s retail environment has radically changed into a highly competitive and dynamic market. The pricing strategy forms an essential point in any company’s marketing plan, since this can make a quality product either a success or a failure. Dynamic Pricing to Maximize the Profits of Your Ecommerce Business.

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Inside Retail

JUNE 17, 2021

Stephen Jones, Somerdale International’s managing director, believes the deal will provide a further boost to sales. The business works closely with Mayers Fine Food, distributing through its supply chain to retail customers such as Woolworths, Coles and Costco, and in 2012 established a permanent office in Australia.

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Inside Retail

JULY 19, 2023

As part of the arrangement, Glow obtained 51 per cent ownership of Cargo Crew, with the brand retaining full management control. Its new partnership with Glow Capital Partners is set to further accelerate its growth into new markets. The partnership with Glow Capital is the next natural step for our business,” Rodgers said. “We

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Inside Retail

DECEMBER 20, 2022

How involved will Anchorage be in the management of David Jones going forward? When TPG bought Myer as a venture capitalist, they went out to the market, they talked growth, they expanded Myer considerably, […] they attracted lots of investors in that early window and then [they took] money out of the company,” he told Inside Retail.

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Retail TouchPoints

FEBRUARY 28, 2023

This approach, which we call Marketing in the Moment , is how retailers can transform an environment that seems inhospitable to brand and store loyalty into an opportunity to engage shoppers more effectively and increase their lifetime value. What is Marketing in the Moment? when that shopper prefers to receive content).

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Inside Retail

FEBRUARY 20, 2025

Woolworths chief marketing officer Andrew Hicks has announced his departure after 16 years with the company. He joined Woolworths in 2008 as national marketing manager of Dan Murphy’s and became GM of marketing for Woolworths Liquor Group in 2012. He has been CMO of the group since 2019.

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Retail TouchPoints

DECEMBER 13, 2021

But with more sales comes more returns and a greater responsibility to manage the process with sustainability and efficiency at the forefront. Still, retailers must manage the reverse supply chain logistics and resale strategy for the onslaught of unwanted items. BNPL is a trend that promises to endure because the market demands it.

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365 Retail

APRIL 17, 2025

This digitally native generation, born between 1997 and 2012, is remaking the retail experience with their expectation of tailored experiences, instant gratification, and socially responsible brand interaction. The marriage of behavioural psychology and marketing makes the study of loyalty programs a fertile ground.

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Retail TouchPoints

JANUARY 20, 2023

Then in 2012, Amazon decided to place ads in ecommerce search results — a click or two away from the purchase button and closer to the “purchase intent” than the highly successful affiliate links — resolving the conflict between experience and ROI. Tim Harned is Managing Director at Progress Partners.

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Inside Retail

MARCH 5, 2025

Back then, the job was a lot more manual, but in some ways, it was also a lot more manageable. She was at Quiksilver when the brand made its first sale to SurfStitch for $1 million and in a later role at Kathmandu, she was part of Australias inaugural Click Frenzy in 2012. I really miss the good old days of some of that technology.

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Inside Retail

MARCH 19, 2024

Under the leadership of the brand’s marketing director Nick Jackson, the third generation of the family to run the business, Peter Jackson has rolled out a new e-commerce platform, which supports a seamless omnichannel experience for customers across all touchpoints. So, we see value in our marketing efforts through that scale.

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Inside Retail

JUNE 10, 2021

Fast forward to today and the recommerce market is booming, thanks to a generational mindset shift combined with changes wrought by the global health pandemic that are driving consumers to adopt more sustainable shopping habits. All of which helped fuel a change in societal attitudes where the ownership of pre-owned goods is concerned.

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Retail Gazette

MAY 21, 2024

Lidl has achieved a new UK record market share hitting 8.1%, according to new data from Kantar, as Asda’s share plunged 0.8 of the overall grocery market, or 3% in London. percentage points in market share since last year, hitting 27.6% between 2012 and 2021, which is just before prices began to climb.”

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Retail TouchPoints

SEPTEMBER 26, 2023

Before founding the company in 2012, Hariharan spent five-plus years at Amazon building out automated vendor management and supply chain. Hariharan also held the role of General Manager of the Marketplace Experience at eBay, where he led the global launch of eBay’s “Fast N’ Free” shipping and the Global Returns programs.

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Retail Gazette

MARCH 27, 2025

Since its inception in 2012, Gymshark has redefined the gymwear industry, rapidly evolving from a startup to a global fitness powerhouse with an unwavering focus on community and innovation. Thats how we look to evolve in terms of going into markets rather than sporadic openings, which, to me, makes no sense. Lets get that working.

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Inside Retail

MAY 18, 2023

Starting with one restaurant in Kenmore, he developed the business to over 120 international locations, before selling to the Retail Food Group for $30 million in 2012. Bonding over a love for Italian cuisine, the pair started selling fresh gnocchi at local markets. We have our [finger] on the pulse when it comes to real estate.

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Retail TouchPoints

SEPTEMBER 28, 2020

With the coronavirus pandemic forcing businesses to shutter their brick-and-mortar outlets and target customers online to simply stay afloat, many have had to drastically increase their digital marketing spend. And while companies would ordinarily have to pay to list their products, for the first time since 2012, they can now do so for free.

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Retail TouchPoints

JUNE 22, 2021

With the rapid and continuing rise of the ecommerce market, competition between online retailers is heating up significantly. He is the Co-founder of Bugsnag , a popular real-time error monitoring and app stability management platform for mobile and web applications. Smith was born in London, UK and attended the University of Bath.

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Inside Retail

MAY 2, 2022

Founded by Rosie Iffla and Christine Tang-Corte in 2012, the brand’s minimalistic style of swimwear has previously only been available online or via selected resellers. . It also affords the founders more back-of-office space to manage its growing wholesale and online business. Image: Fella x Rory Gardiner.

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