Retail TouchPoints

JUNE 7, 2023

That sense of unease is to be expected from a cohort shaped by both the 2008-2009 Great Recession and the COVID pandemic, and it’s had a big impact on their shopping choices: nearly half ( 48% ) say they shop the most often at discount/off-price retailers, and 25% frequently patronize dollar stores.

Discount Store 289

Discount Store Shopping ATS Payment Services 289

Retail TouchPoints

SEPTEMBER 10, 2020

For a long time, retail consumer data-gathering was a game rigged for big players. As a report from consulting firm Catalina showed, 90 of the top 100 consumer packaged goods companies lost market share to smaller brands in recent years. Many of these smaller brands are benefiting from changes in consumer panels. Not anymore.

Consumer 200

Consumer Marketing Grocer Shopping 200

Retail TouchPoints

AUGUST 27, 2021

His results-driven leadership style and passion for building consumer-centric global brands will be instrumental in maximizing the full potential of our three luxury fashion houses,” Idol said in a statement. Over the course of career, Schulman also has held various roles at Jimmy Choo, Yves Saint Laurent and Gucci. “I

ATS 264

ATS Fashion Planning Management 264

Retail TouchPoints

FEBRUARY 14, 2023

Disruption — I hate that word; you don’t want to disrupt,” he said at an event hosted by retail management platform Trax in January 2023. “No Still, for many new brands hitting the market today, disruption of legacy norms, and brands, is the goal, And whether he likes it or not, Dubitsky is very good at it. Why do they suck?’ [His

Consumer 277

Consumer Marketing Promotions Wholesale 277

Retail TouchPoints

FEBRUARY 20, 2025

In fact, a 2023 Contentsquare survey found that promotions not working at checkout caused 33% of abandoned carts. Lets look at what e-retailers can do to ensure bugs dont reach their customers and send them away. Almost two-thirds of consumers say they abandon purchases due to poor website UX. tested during deployment.

Payment Services 179

Payment Services Checkout Promotions ATS 179

Inside Retail

MAY 27, 2025

When Adwaita Nayar co-founded Nykaa alongside her mother, Falguni Nayar, in 2012, India was a conspicuous outlier in the global beauty landscape. Community-driven strategy Indias consumer economy is paradoxical: vast yet uneven, price-sensitive but increasingly aspirational, high-growth but infrastructurally challenging.

Fashion 130

Fashion Consumer Marketing Shopping 130

Retail TouchPoints

FEBRUARY 20, 2025

Since its 2012 debut, Instacart has made significant progress in convincing Americans that grocery shopping can be done online. That was really the birth of Connected Store it was the intersection of those two insights from our retailers and from our consumers. It’s very rare to find something with so much consumer pull.

Grocer 191

Grocer Shopping Consumer Management 191

Inside Retail

NOVEMBER 6, 2024

True Religion is just the latest in a wave of popular, Y2K-era fashion labels experiencing a revival at the moment. By 2013, the company reached peak profit, when it hit $490 million in revenue, after nearly tripling sales between 2007 and 2012. So, what is driving the renewed consumer interest in True Religion today?

Fashion 130

Fashion Accessories Consumer Apparel 130

Retail TouchPoints

APRIL 26, 2024

Half of these pet-owning households are run by millennials and Gen Zers, who don’t just look at their pets as “furry friends” but as their children. The company was founded in 2012 with its core product offering, BarkBox. Consumers want what is best for their dog; it’s personal. At Bark, it’s more than attribution.

Wholesale 278

Wholesale Consumer Marketing Advertising 278

Retail TouchPoints

APRIL 13, 2021

Ethical consumer goods brand The Honest Company filed for its long-anticipated IPO on April 9, 2021. Co-founded by actress Jessica Alba in 2012, the company touts a line of hypoallergenic, ethically sourced products in the baby, beauty and home cleaning categories. According to the SEC filing , The Honest Co. The Honest Co.

Finance 279

Finance Consumer Location Planning 279

Inside Retail

APRIL 3, 2022

New stores are about to open at Auckland’s Botany Town Centre and Sylvia Park Shopping Centre, each offering eye testing at least five days a week. . The brand, established in 2012, specialises in designer high-end frames. Each of the shopping centres houses more than 200 retailers.

Planning 246

Planning Location Shopping Consumer 246

Retail TouchPoints

FEBRUARY 15, 2024

can link eligible accounts to earn 2% cash back from Bank of America (on top of the rewards and benefits they already earn on qualifying purchases) and one Star for every $2 spent at Starbucks. The millions of BoA cardholders and Starbucks Rewards members in the U.S.

Sporting Goods 287

Sporting Goods Accounting Consumer Marketing 287

Inside Retail

MARCH 2, 2025

Pana Organic, founded by founder Pana Barbounis in 2012, is one of the many specialty chocolate brands having to adapt in real-time to the cacao shortage. This broader product mix helps the company manage fluctuations in cacao prices while still providing consumers with a diverse selection of organic treats, explained Barbounis.

Consumer 147

Consumer Promotions Management Supermarket 147

Retail TouchPoints

DECEMBER 20, 2023

The Federal Trade Commission (FTC) has prohibited Rite Aid from using facial recognition technology in its stores, claiming the retailer failed to implement reasonable security procedures and prevent harm to consumers.

Consumer 264

Consumer Store Operations Customer Experience ATS 264

Inside Retail

APRIL 11, 2025

Alf the Label: Absorb costs where we can Since Alf the Label, a parenting lifestyle brand, launched in the US at New York Fashion Week in 2023, the region has become a crucial market, now accounting for over 70 per centof the brands total revenue and customer base.

Marketing 165

Marketing Department Stores Accessories Shipping 165

Inside Retail

OCTOBER 24, 2024

Australian activewear brand Do You Even marked the start of its Big W retail partnership and its first range being stocked in the discount department store with a consumer launch event. The Do You Even range at Big W officially rolls out in over 150 stores nationwide on Monday, October 28. “We

Department Stores 263

Department Stores Consumer Management ATS 263

Inside Retail

JULY 9, 2024

In the touristy Saint-Ouen flea market, not far from the Stade de France where athletes will compete in this summer’s Paris Olympics, police officers swarmed in at dawn on April 3 and shut down 11 stores selling counterfeit bags and shoes. Seventy tonnes of products were destroyed in March alone, the letter said.

Fashion 273

Fashion Marketing ATS Consumer 273

Retail TouchPoints

SEPTEMBER 13, 2022

Karen Boone, former Chief Financial and Administrative Officer at Restoration Hardware , has been appointed Chairperson of the Board, while Uber veteran Tammy Albarrán was named Chief Legal Officer and Corporate Secretary. Foley and Kushi have remained heavily involved with Peloton since they founded the company in 2012.

Accessories 263

Accessories Apparel Consumer Marketing 263

Inside Retail

JUNE 12, 2024

The recent C-suite shuffles between two of the Australian retail industry’s biggest players — Brett Blundy’s BBRC and Solomon Lew’s Premier Investments — are prime examples of how businesses at the top successfully operate, an industry expert says. million business to a $319.8 million global retailer.

Department Stores 246

Department Stores Fashion Management Planning 246

Inside Retail

DECEMBER 25, 2022

The Retail Food Group (RFG) will pay $5 million to some franchisees of Michel Patisserie stores as part of a court-enforceable undertaking that settles the unconscionable conduct proceedings brought by the Australian Competition and Consumer Commission (ACCC). Waiving historical debts. This story originally appeared on Franchise Executives.

Payment Services 246

Payment Services Finance Marketing Consumer 246

Inside Retail

DECEMBER 25, 2022

The Retail Food Group (RFG) will pay $5 million to some franchisees of Michel Patisserie stores as part of a court-enforceable undertaking that settles the unconscionable conduct proceedings brought by the Australian Competition and Consumer Commission (ACCC). Waiving historical debts. This story originally appeared on Franchise Executives.

Payment Services 246

Payment Services Finance Marketing Consumer 246

Retail TouchPoints

JULY 12, 2021

since 2012 when it became the first retailer to bring the brand to the U.S. consumer insight and unparalleled reach across North America, Nordstrom is the right partner to help ASOS accelerate the growth of our Topshop and ASOS brands in this key market,” said Nick Beighton, CEO of ASOS in a statement. ”

Wholesale 264

Wholesale Department Stores Fashion Marketing 264

Retail TouchPoints

JANUARY 10, 2024

Starbucks operates in India through a 50:50 joint venture with Tata Consumer Products called Tata Starbucks. Launched in 2012, Tata Starbucks now operates more than 390 stores across 54 Indian cities, with approximately 4,300 employees. To meet this goal, the company will open one new Starbucks in the country every three days.

Location 262

Location Planning Promotions Consumer 262

Retail TouchPoints

OCTOBER 26, 2020

What do you see as the biggest challenges retailers face at the moment? Consumers fear for their health and they fear for their finances, especially today with what is around 20 million. The challenge that puts on retailers is, ‘ How do I convince this finicky consumer that it’s safe to do business with me?

Grocer 336

Grocer Consumer Promotions Fashion 336

365 Retail

FEBRUARY 2, 2022

in January, the highest rate since 2012. Ms Dickinson also said this will directly affect the cost of living crisis, stating “it would be impossible to protect consumers from any future rises” in costs. According the latest BRC-NielsenIQ shop price index, annual shop price inflation jumped from 0.8% in December, to 1.5%

Shipping 80

Shipping Fashion Shopping Consumer 80

Inside Retail

AUGUST 22, 2024

This article delves into the psychological effects of the Olympics, explores how they influence consumer behaviour and provides insights into what retailers can do to capture and extend the positive sentiments the 2024 Olympic Games in Paris will generate. So let’s start by looking at these key emotions a little more deeply.

Apparel 260

Apparel Consumer Promotions Marketing 260

Retail TouchPoints

JANUARY 18, 2021

Given unprecedented levels of ASONTV spend in 2020, there will be a significant pent-up consumer demand for these extensively advertised products. Consumers quarantined in their homes have been watching more television than ever before. Lower rates, however, are only part of the story. Ad Spend and Product Popularity.

Advertising 299

Advertising Marketing Consumer Promotions 299

Retail TouchPoints

JUNE 8, 2022

She previously served as CMO of The RealReal from 2012 to 2019 and owned Anica Boutique , a fashion and home store. Prior to joining The RealReal, Julian served in various executive leadership roles at Sportsman’s Warehouse , Deluxe Entertainment Services, Callaway Golf and Lydall.

Fast Fashion 278

Fast Fashion Boutique Fashion Management 278

Retail TouchPoints

OCTOBER 13, 2022

As many direct-to-consumer brands are learning, there is no one-size-fits-all strategy for growth. So many DTC brands start out where a founder saw a niche in the market based on their own personal experiences,” said Nikki Baird, VP of Strategy at Aptos in an interview with Retail TouchPoints. Dallas, Boston and Scottsdale, Ariz.

Wholesale 299

Wholesale Consumer Clienteling Location 299

Inside Retail

OCTOBER 13, 2022

SMS marketing is a staple in today’s direct-to-consumer toolkit, opening new opportunities for customer engagement, retention, and revenue growth. The channel’s reach and popularity have extended to all corners of the world, including in Australia, where more brands and consumers are going mobile to not only communicate but shop.

Marketing 278

Marketing Promotions Consumer Management 278

Retail TouchPoints

FEBRUARY 28, 2023

There’s no question that rising prices have altered consumer behaviors. Whether they’re choosing lower-cost private-label items at the grocery store, cutting back on discretionary apparel purchases or spending less on electronics, persistent price increases are top-of-mind for shoppers across all retail sectors.

Promotions 289

Promotions Consumer Marketing Location 289

Retail TouchPoints

AUGUST 17, 2023

Co-founder Stuart Landesberg is out as CEO and is being replaced by Jeff Yurcisin, who previously held CEO positions at Zulily and Shopbop and was a longtime Amazon executive. I’m proud of the impact of our work on the broader industry and how we, together, create a more sustainable future at a time when change is so urgent.”

Advertising 245

Advertising Marketing Management Consumer 245

Inside Retail

APRIL 19, 2021

Australia has gained a reputation for having a large number of conscious consumers, and it’s leading global brands with a sustainable focus to set up shop in the land down under. Queen of Raw , an online marketplace for unused textiles, launched in Australia at the end of last year. Koalas, kangaroos and eco-friendly shoppers?

Fashion 244

Fashion Consumer Shopping Marketing 244

Retail Dive

DECEMBER 16, 2022

The agency acknowledged that consumer interest in more sustainable retail products has risen since it last updated its “Green Guides” in 2012.

ATS 105

ATS Consumer 105

Inside Retail

JULY 25, 2021

The partnership makes StockX the official resale marketplace for Daniel Arsham editions and establishes a Daniel Arsham x StockX Next Gen Scholarship Fund at New York’s historic Cooper Union, a private college renowned for its art and architecture courses. The rise of the art-lennial. In 2020, we grew two-and-a-half times in two months.

Drop-Shipping 246

Drop-Shipping Consumer Shipping Marketing 246

Inside Retail

AUGUST 14, 2022

In the past two years, we have seen a seismic shift in the way consumers in Southeast Asia purchase technology,” Alex Tan, managing director for HP Malaysia told Inside Retail. From HP’s internal research, the company has found that nearly 50 per cent of consumers still prefer shopping in physical stores to online.

Consumer 130

Consumer Shopping Customer Experience Marketing 130

Retail TouchPoints

JANUARY 25, 2022

Thirty years on, and the true realization of the metaverse is still at least decade or so away, but the promise of this virtual ecosystem is starting to become tangible. The NFT shopping area at a London Selfridges. According to Napoli, as of November 2021 only 31% of U.S. 1: Infrastructure. 1: Infrastructure.

Consumer 298

Consumer Fashion Accessories Apparel 298