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GameStop’s Strategy, What You Need to Know

Indigo 9 Digital

GameStock’s revenues reflect this shift with sales peaking in 2011 at $9.6 But as GameStop moves into these areas it faces steep competition from the likes of Best Buy, Walmart and Amazon who are all among the top ten eCommerce retailers in the United States. based customer care operation.” billion , much higher than the $6.0

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Nordstrom Leaves Canada, 9 Reasons Why

Indigo 9 Digital

Luxury consignment shop TheRealReal which is mostly online launched in 2011 and brought in $1.2 Shopping today may not always mean going to a store and looking at a vast amount of inventory,” said Shea Jensen, Nordstrom’s former senior vice president of customer experience in 2017. “It Last year Farfetch brought in $4.1

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How Starbucks is Using Mobile Apps to Significantly Increase Sales

Indigo 9 Digital

By Tricia McKinnon Starbucks is a company that has long known that the future of retail is tied to technology. Then it began offering in app payments in 2011. We continue to leverage the advantages of our mobile app to elevate the personalization of the customer experience and deepen customer engagement….Our

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Starbucks’ Digital Strategy, Why it Outperforms

Indigo 9 Digital

Starbucks is a company that has long known that the future of retail is tied to technology. Then it began offering in app mobile payments in 2011. Customers using this feature can skip the line (most of the time) in store by placing their favourite order from the most convenient location whether that is at home or on the way to work.

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McDonald’s Digital Strategy, 10 Things You Need to Know

Indigo 9 Digital

While McDonald’s may seem like a traditional brand it has made great strides in modernizing its customer experience. From adding digital ordering kiosks in restaurants to creating one of the most widely used mobile apps in the retail sector many companies are taking cues from McDonald’s. More personalized customer interactions.

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