Customers are Tired of Empty Shelves, and it’s Time for a Fix
Retail TouchPoints
OCTOBER 26, 2023
grocery shoppers, 78% of consumers have experienced out-of-stock products in-store over the last 12 months, and 68% have experienced the same issue online. consumers would question their loyalty to a supermarket if out-of-stocks became a regular occurrence, the Retail Insight survey suggests. Three in 10 U.S.
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