How Verizon Personalizes CX, from Engagement to Post Purchase
Retail TouchPoints
AUGUST 29, 2023
Today’s consumers rely on their smartphones for, well, just about everything, and Verizon recognizes just how important that connection is. Retail TouchPoints: Many consumers begin their purchasing process online but end up in brick-and-mortar stores. Our mission is to drive seamless omnichannel experiences.”
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