Retail TouchPoints

APRIL 20, 2021

Eddy joined BJ’s in 2007 and assumed the role of EVP and CFO in 2011. Prior to joining BJ’s, Eddy served multinational manufacturing, technology, retail and consumer products companies as a member of the audit and business advisory practice of PwC. Laura Felice — currently SVP and Controller — has been appointed to replace Eddy as CFO.

Wholesale 174

Wholesale Promotions Planning Marketing 174

Retail TouchPoints

FEBRUARY 16, 2021

Gomez, who has been with Target since 2013, most recently served as the company’s Chief Marketing, Digital and Strategy Officer, during which time he launched Target’s loyalty program. Boylan, who joined Target in 2011, has been leading the company’s communications function since 2017.

Promotions 173

Promotions Marketing Planning Management 173

Retail TouchPoints

JANUARY 21, 2021

Creature Comforts: Serving Consumers’ Desire for Life’s Simple Pleasures. Customer Experience: Chewy “innovated extensively” in order to adapt to consumer demand and broader market conditions. “We Connect With a Vet” was rolled out as a new telehealth service that served consumers and veterinarians equally.

Beauty and Health 210

Beauty and Health Customer Experience Marketing Consumer 210

Mass Relators

JULY 12, 2022

During Vasos’s tenure as CEO, the company expanded its store base by approximately 7,000 stores, added nearly 60,000 net new jobs, increased annual sales revenue by more than 80%, and more than doubled its market capitalization to approximately $58 billion.

Store Operations 52

Store Operations Management Planning Promotions 52

Mass Relators

JUNE 22, 2022

He will succeed Dave Clark, the former CEO of Amazon Worldwide Consumer, who is leaving the company to serve as CEO of the supply chain software start-up Flexport. He joined the company in 2005 to build out our Consumables business, launched AmazonFresh in 2007, and in 2015, took on leading all of our North American Consumer business.

Fulfillment 52

Fulfillment Finance Consumer Store Operations 52

Mass Relators

JULY 11, 2022

He will succeed Dave Clark, the former CEO of Amazon Worldwide Consumer, who is leaving the company to serve as CEO of the supply chain software start-up Flexport. He joined the company in 2005 to build out our consumables business, launched AmazonFresh in 2007 and, in 2015, took on leading all of our North American Consumer business.

Fulfillment 40

Fulfillment Finance Store Operations Consumer 40