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‘An exciting way to test a new market’: More fashion brands turn to rental

Inside Retail

Australian online clothing rental company GlamCorner is adapting its offering as more brands look to launch their own branded rental service amidst major changes in consumer behaviour. This resonates with younger consumers in particular. There’s a huge opportunity for GlamCorner to be a part of that and help them do that.”.

Fashion 246
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What other retailers can learn from The Iconic’s approach to warehouse tech

Inside Retail

From its inception in 2011, the tech-driven retailer has set the industry benchmarks for customer service and delivery. Initially, The Iconic was looking to expand its fulfilment capabilities, exploring options for a larger site in New South Wales and/or a strategy including distribution centres in other states.

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Customers are Tired of Empty Shelves, and it’s Time for a Fix

Retail TouchPoints

grocery shoppers, 78% of consumers have experienced out-of-stock products in-store over the last 12 months, and 68% have experienced the same issue online. consumers would question their loyalty to a supermarket if out-of-stocks became a regular occurrence, the Retail Insight survey suggests. If not, then the opposite becomes true.

Checkout 243
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DICK’S Promotes New CEO as Retailer Reports Strong Q3 Results

Retail TouchPoints

Hobart brings more than 25 years of finance, consumer and retail experience to the role. She joined DICK’s in 2011 as Chief Marketing Officer and was named President in 2017. Current Chairman and CEO Edward Stack will assume the role of Executive Chairman and continue as Chief Merchant.

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FedEx Plans $1 Billion in Cuts as Demand Falls

Retail TouchPoints

consumers — discretionary spending confidence fell from 29% in 2021 to 24% in 2022, according to data from Deloitte. That’s the highest level we’ve recorded since 2011. “As we look to the second half of our fiscal year, we are accelerating our progress on cost actions, helping to offset continued global volume softness.”.

Planning 276
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Exclusive Q&A: Marketplaces Large and Small Benefited from COVID Ecommerce Surge

Retail TouchPoints

Census Bureau Quarterly Retail E-Commerce Sales data going all the way back to 2011, ecommerce sales as a percentage of total retail sales increases relatively linearly through the beginning of 2020. It may seem odd to say this, but for brands or retailers with local stores, I think these will become more important as fulfillment nodes.

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Top 5 Customer Service & CX Articles for Week of March 18, 2024

Hyken

New research from the Kearney Consumer Institute (KCI) indicates that there are clear distinctions between loyal customers and brand superfans, which creates even more opportunity for brands to build and nurture shopper relationships — and influence buying behaviors. A fulfilled employee is more engaged at work and with your customers.