Inside Retail

APRIL 3, 2024

Tom Kirkhope founded the Australian fashion footwear brand Alias Mae in 2011. Drawing on his family background in footwear, and his own experience in the industry, having started working in Chinese footwear manufacturing in 2011, he launched Alias Mae as a wholesale business. Our major wholesale accounts are managed in-house.

Marketing 178

Marketing Wholesale Boutique Management 178

Retail TouchPoints

AUGUST 29, 2023

We began offering the option for customers to go online to make an appointment for a store visit in 2010, debuted the MyVerizon app in 2011 and began offering BOPIS (buy online, pick up in-store) in 2016. It’s used not just to support shopping but also to provide a unified mobile and home experience.

Payment Services 225

Payment Services Accounting Customer Experience Point of Sale 225

365 Retail

MAY 30, 2022

But for retailers to be successful within it, they must create virtual experiences that go beyond gimmicks, and truly add value to people’s lives. Perhaps the most thrilling aspect of the metaverse for retailers is the potential for transformative customer experiences. Unlimited possibilities. Building the foundations.

Customer Experience 124

Customer Experience Shopping Accounting Fashion 124

Cisco Retail

JULY 22, 2021

That’s right, we’re now on team Cisco working in Sales, Marketing and Customer Experience ! While I was in college, my father worked for Cisco as a Regional Sales Manager and never passed up an opportunity to introduce me to his co-workers (especially the successful female Account Managers on his team).

Accounting 98

Accounting Customer Experience Management Marketing 98

Retail TouchPoints

JANUARY 21, 2021

Customer Experience: Chewy “innovated extensively” in order to adapt to consumer demand and broader market conditions. “We However, this was only one of several investments Moschino made to move closer to customers online: the brand also experimented with digital showrooms and augmented reality (AR).

Beauty and Health 211

Beauty and Health Customer Experience Marketing Consumer 211

Indigo 9 Digital

MAY 10, 2023

Starbucks foresaw the transition to mobile ordering long before others in the industry and is reaping the benefits with its digital sales accounting for about a quarter of all sales. Then it began offering in app mobile payments in 2011. Starbucks is a company that has long known that the future of retail is tied to technology.

Location 52

Location Customer Retention Consumer Customer Experience 52

Indigo 9 Digital

MARCH 31, 2023

Luxury consignment shop TheRealReal which is mostly online launched in 2011 and brought in $1.2 Why should a brand sell wholesale when it can sell directly to its customers? This has resulted in many luxury brands lessening their reliance on wholesale accounts like Nordstrom. Last year Farfetch brought in $4.1

Apparel 97

Apparel Department Stores Wholesale Beauty and Health 97