Hyken

AUGUST 6, 2023

Customer Retention Statistics – the Ultimate Collection for Small Business by Matt Mansfield (Small Business Trends) Customer is strategic efforts a business makes to keep existing customers engaged and loyal over time. remains unchanged since 2009 while inflation reached 6.2% in 2022 and 5.4%

Customer Retention 52

Customer Retention Customer Experience Checkout Consumer 52

Hyken

MAY 1, 2023

According to the research, since 2009, a stock portfolio of the publicly traded brands in Siegel+Gale’s research outperformed every major index with a return of 1,841%. Acxiom’s Tate Olinghouse, chief client officer, shares his thoughts on the topic, rounding out his series on customer acquisition, growth, and retention strategies.

Customer Retention 11

Customer Retention Customer Experience Department Stores Management 11

Retail TouchPoints

APRIL 5, 2024

Pini Yakuel is the Co-founder and CEO of Optimove , a customer-led marketing platform. From its two-person launch in 2009, under Yakuel’s leadership, Optimove is now a multi-million-dollar global retention marketing business with more than 450 employees.

Customer Retention 308

Customer Retention Marketing Consumer Shopping 308

Retail Next

SEPTEMBER 26, 2019

If you have a new product, you want your customers to know so they can visit your physical store or your website to make a purchase. Email marketing is a powerful tool to boost customer retention, build buyers’ trust and increase your conversion rate.

Retail Marketing 52

Retail Marketing Marketing Customer Retention Promotions 52

Indigo 9 Digital

MAY 10, 2023

Back in 2009 it launched its mobile app. Customers using this feature can skip the line (most of the time) in store by placing their favourite order from the most convenient location whether that is at home or on the way to work. Then it began offering in app payments in 2011.

Payment Services 52

Payment Services Customer Retention Location Retail Trends 52

Indigo 9 Digital

MAY 10, 2023

Over a decade ago in 2009 it launched its mobile app. Customers using this feature can skip the line (most of the time) in store by placing their favourite order from the most convenient location whether that is at home or on the way to work. A world class mobile app. Then it began offering in app mobile payments in 2011.

Location 52

Location Customer Retention Consumer Customer Experience 52

Indigo 9 Digital

FEBRUARY 27, 2023

Back in 2009 it launched its mobile app. Customers using this feature can skip line in store by placing their favourite order from the most convenient location whether that is at home or on the way to work. This strategy is in contrast to the one used by most restaurants including KFC, McDonald’s, Dunkin and Subway 3.

Payment Services 52

Payment Services Customer Experience Location Customer Retention 52