article thumbnail

Retailer Lessons from iGaming Companies

Retail TouchPoints

If an iGaming company doesn’t respond to a gamer’s quirks, likes or dislikes in a matter of moments, that “customer” will move to an iGaming company that does respond. Additionally, while most retail shoppers might spend minutes to hours shopping, iGamers can be much more engaged, with that engagement continuing to grow.

article thumbnail

Best Retail Marketing Tips for 2019

Retail Next

No lines, lots of choices, affordable deals, shop anytime and anywhere – these are just some of the many reasons why 51 percent of Americans prefer to shop online. Push notifications are excellent tools to retain and engage customers. In the past years, there has been a huge demand for customized content.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Starbucks is Using Mobile Apps to Significantly Increase Sales

Indigo 9 Digital

Back in 2009 it launched its mobile app. Customers using this feature can skip the line (most of the time) in store by placing their favourite order from the most convenient location whether that is at home or on the way to work. Then it began offering in app payments in 2011.

article thumbnail

Starbucks’ Digital Strategy, Why it Outperforms

Indigo 9 Digital

Over a decade ago in 2009 it launched its mobile app. Customers using this feature can skip the line (most of the time) in store by placing their favourite order from the most convenient location whether that is at home or on the way to work. A world class mobile app. Then it began offering in app mobile payments in 2011.

article thumbnail

Starbucks’ Strategy: 4 Actions it Used to Grow Into a $100 Bln Company

Indigo 9 Digital

Imagine having over 30,000 stores around the world and providing all of your customers with the same feeling. A great customer experience is always about a feeling. The last time you were out shopping how did you feel as soon as you entered the first store on your trip? Back in 2009 it launched its mobile app.