Retailer Lessons from iGaming Companies
Retail TouchPoints
APRIL 5, 2024
If an iGaming company doesn’t respond to a gamer’s quirks, likes or dislikes in a matter of moments, that “customer” will move to an iGaming company that does respond. Additionally, while most retail shoppers might spend minutes to hours shopping, iGamers can be much more engaged, with that engagement continuing to grow.
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