Retail TouchPoints

APRIL 5, 2024

iGaming companies typically have minutes at most, and usually only seconds, to retain or lose a customer. If an iGaming company doesn’t respond to a gamer’s quirks, likes or dislikes in a matter of moments, that “customer” will move to an iGaming company that does respond. There is no leisurely browsing as in retail.

Customer Retention 290

Customer Retention Marketing Consumer Shopping 290

Retail Next

SEPTEMBER 26, 2019

No lines, lots of choices, affordable deals, shop anytime and anywhere – these are just some of the many reasons why 51 percent of Americans prefer to shop online. Push notifications are excellent tools to retain and engage customers. In the past years, there has been a huge demand for customized content.

Retail Marketing 52

Retail Marketing Marketing Customer Retention Promotions 52

Indigo 9 Digital

MAY 10, 2023

Back in 2009 it launched its mobile app. Customers using this feature can skip the line (most of the time) in store by placing their favourite order from the most convenient location whether that is at home or on the way to work. Then it began offering in app payments in 2011.

Payment Services 52

Payment Services Customer Retention Location Retail Trends 52

Indigo 9 Digital

MAY 10, 2023

Over a decade ago in 2009 it launched its mobile app. Customers using this feature can skip the line (most of the time) in store by placing their favourite order from the most convenient location whether that is at home or on the way to work. Then it began offering in app mobile payments in 2011.

Location 52

Location Customer Retention Consumer Customer Experience 52

Indigo 9 Digital

FEBRUARY 27, 2023

In 2014 Starbucks introduced a complete tuition reimbursement program for employees located in the United states who worked at least an average of 20 hours per week. That “scarred” Schultz and then motivated him to create a workplace his dad would be proud to work at. A great customer experience is always about a feeling.

Payment Services 52

Payment Services Customer Experience Location Customer Retention 52