Hyken
AUGUST 6, 2023
The 11 Customer Service Skills You Need to Succeed in Any Industry by CX Network Editor (CX Network Editor) In the last few years we have witnessed an acceleration of technologies that remove friction from customer interactions, partly thanks to the Covid-19 pandemic. remains unchanged since 2009 while inflation reached 6.2%
Retail TouchPoints
APRIL 5, 2024
consumers shop online, according to 2022 statistics ; 79% of shoppers shop at least once per month, with 22% doing so once a week, 27% once every two weeks and 29% once per month. iGaming companies have built this granular data from the high level of communication that they enjoy with their customers. Contrast that to retail.
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Retail Next
SEPTEMBER 26, 2019
Whether you’re just starting or looking to improve your sales, here are some foolproof strategies to get more cash going into your register: Connect with consumers via social media. Push notifications are excellent tools to retain and engage customers. In the past years, there has been a huge demand for customized content.
Hyken
MAY 1, 2023
According to the research, since 2009, a stock portfolio of the publicly traded brands in Siegel+Gale’s research outperformed every major index with a return of 1,841%. Acxiom’s Tate Olinghouse, chief client officer, shares his thoughts on the topic, rounding out his series on customer acquisition, growth, and retention strategies.
Indigo 9 Digital
MAY 10, 2023
Over a decade ago in 2009 it launched its mobile app. Customers using this feature can skip the line (most of the time) in store by placing their favourite order from the most convenient location whether that is at home or on the way to work. Consumers don’t always want to pay for delivery fees or wait for an order to be dropped off.
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