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5 Ways COVID-19 has Reshaped Consumer Behavior

Retail TouchPoints

With COVID-19 case counts declining and vaccination efforts underway, eager consumers and retailers are both looking hopefully toward a future return to normal. The pandemic has forever altered consumer behavior, and this year in particular consumers find themselves in a kind of limbo — hope is on the horizon, but “normal” isn’t here yet.

Consumer 346
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Ultra-fast fashion is undermining efforts to make the industry more sustainable

Inside Retail

The amount of natural resources consumed and waste produced is snowballing. At the same time there is limited transparency or accountability around clothing supply chains. Without change, the industry will account for 26 per cent of the world’s carbon budget for limiting global warming to 2°C by 2050. How is this even possible?

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How 99 Bikes plans to return to profit with an electric-powered push

Inside Retail

The retailer also expects to benefit from the trend of electric bikes, and it has two national expos this year to showcase the company’s fleet to consumers. A year later, Turner founded the Pedal Group, as a joint venture between the Turner family and Flight Centre in 2008. Australia is the strongest market for the business.

Returns 130
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Starbucks Australia pursues plastic-free future with new cup and start-up

Inside Retail

Starbucks Australia has sought out expertise to revolutionise the way it serves coffee using more sustainable cups, and in the process, it could potentially fix its popularity – or lack thereof – in the local market. Starbucks Australia confirmed a new way to consume take-away coffee will be created and introduced for Australians in 2024.

Consumer 260
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Proudly made in China: How Chinese consumers are reclaiming domestic brands

Inside Retail

As the quality of living and workers’ wages reached new heights, Western brands spotted a golden opportunity and raced to set up shop in the East to reach China’s 1 billion consumers (and counting). These brands, often unique or even unknown to the market, satisfied the desire for individuality. The Decline of the West.

Consumer 130
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6 Keys to Empowering Store Associates During the Holiday Season

Retail TouchPoints

While the NRF has yet to release its total sales projections for the season, its early consumer research reveals that consumers plan to spend an average of $875 this holiday season, in line with the five-year average — and most of that money will be spent online. Provide flexible scheduling.

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SHEIN’s Head of Strategy on Setting (and Achieving) Firmer ESG Goals

Retail TouchPoints

To reach its GHG reduction goal, for example, the company is “embedding science-based targets into decarbonization efforts” to “set impactful and realistic goals that align with a global climate agenda and hold ourselves accountable for sustainability commitments,” according to a statement.