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Store Management Costs in the Era of Ecommerce

Retail TouchPoints

The impact of this increasing growth is the resulting strain on incumbent infrastructure that was originally designed to manage only about 5% of a retailer’s total sales capacity; the steady rise in costs from stretching this capacity have shown home delivery, buy online, pick up in-store (BOPIS) and curbside fulfilment to be highly unprofitable.

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How Brands Large and Small are Leaning into the Amazon Effect to Compete

Retail TouchPoints

A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. Since Amazon Prime’s inception 15 years ago, Amazon has only increased the annual membership cost three times — rising from $79 per year in 2005 to $119 in 2018.

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Dollar General recasts management via promotions, hirings

Mass Relators

With more than 18 years of experience in strategic global sourcing, product development, manufacturing and international operations management, Li plays a significant role in DG’s nonconsumable initiative, health care and other product sourcing initiatives, the company said.

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Rajesh Grover on transforming Kanmo Group into an omnichannel machine

Inside Retail

Founded in 2005, the group has successfully built a conglomerate that speaks to the heart of Indonesian consumers. Retailers have also started experimenting with AI and Machine Learning (ML) in all aspects of the retail experience such as predicting trends and optimising inventory management.

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How Vintage Wine Estates is Uncorking New Opportunities in Alcohol Ecommerce

Retail TouchPoints

“The wine industry is a very old-school business, and it’s a distributor-driven business because of the 21st Amendment, which basically gave all the power to the states to regulate and manage alcohol sales,” explained Jessica Kogan, Chief Growth and Experience Officer at Vintage Wine Estates in an interview with Retail TouchPoints.

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Customers are Tired of Empty Shelves, and it’s Time for a Fix

Retail TouchPoints

Not only do alerts like these help recapture lost sales, but they also maximize associate productivity through effective task management. If your availability monitoring tool builds an accurate picture in-store — where most online grocery orders are picked from — you will improve online fulfillment.

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First Quarter Feedback for Grocery Retail: Insights from the Start of 2021

Retail TouchPoints

But not every brick-and-mortar grocery store is destined to become a micro-fulfillment center. Bill Beyea is Senior Manager, Promotion Intelligence Advisory Services for Inmar Intelligence. That number has since more than doubled, with 17% of recently surveyed shoppers reporting they are “online-only” grocery shoppers.