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The New ‘Pandemic Personas’: Defining the Seismic Shift in Consumer Buying Behaviors

Retail TouchPoints

The consumer buying behaviors retail marketers all once knew to be true experienced a seismic shift. The question now is: what do these new “pandemic personas” look like, and how can retail marketers cater to their new needs to set benchmarks for a successful 2021? Frugal Freddie is hyper-focused on value.

Consumer 263
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The Future of Experiential Retail

Retail TouchPoints

Consumers are no longer satisfied with just making a transactional product purchase from a brand; they crave a purchase from a brand they can get behind , a brand that has purpose, that works to build a sense of community, that offers consumers an interactive shopping experience. Simply put, what is the future of experiential retail?

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Holiday Shopping in a Post-Pandemic Era: What Retailers Need to Know

Retail TouchPoints

Mask mandates are returning, consumer confidence is dwindling and shortages have caused a strain on retailers’ supply chains. The ecommerce market experienced a sharp decline in Q2, with conversion rates decreasing by 1.9%. Will the market bounce back? What we can expect, and how it will deviate from the “usual.”.

Shopping 264
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What we can Expect this Mother’s Day (Hint: It’s Going to be a BIG One)

Retail TouchPoints

With time still left for marketers to plan ahead, let’s explore the three key behavioral buying shifts that we anticipate: 1. People will purchase more expensive gifts, particularly in the fashion and jewelry markets. Fashion and jewelry won’t be the only market segments to experience an online shopping surge.

Jewelry 159
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Stockouts Are Costing You Money

Independent Retailer

In 2004, the Harvard Business Review interviewed over 70,000 shoppers to find out how they react to a stockout. Nine percent of customers decided simply not to purchase at all, while 15 percent of consumers pushed off the purchase decision. Since 2004, stockouts have only become worse for retailers.

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Honoring Black Business Month: Helpful Resources for Black Entrepreneurs

Rangeme

Black Businesses Month is celebrated during the month of August, building on a successful initiative that has been running since 2004. The consultant McKinsey has published research suggesting Black consumers are willing to shift about $260 billion of their annual spending to companies that better meet their needs. In the U.S.,

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Jason & Scot Show Episode 314 – Lovesac Founder and CEO Shawn Nelson

Retail Geek

Podcast about e-commerce and digital shopper marketing. ” Sean emphasizes the importance of being a direct-to-consumer brand and how Lovesac has found sustained success by focusing on customer acquisition costs and offering a high-quality product. The Jason & Scot Show. The following show notes were written by ChatGPT.