Cisco Retail

AUGUST 4, 2022

However, our partner experience team has found some Cisco partners are still leading customers manually, with little or no customer success practices in place, when the opportunity is there to take a more digital approach with Cisco Lifecycle Advantage Success Program Insights (SPI). All this, at no cost to the partner.

Customer Experience 119

Customer Experience Management Accounting Planning 119

Retail TouchPoints

FEBRUARY 26, 2024

Daniel’s Jewelers has been at the center of it all, although from the perspective of Sherwood’s grandson David, who now runs the company, the things that matter most have changed very little over the decades. When David Sherwood joined the family business in 2001, the plan was to sell.

Loss Prevention 273

Loss Prevention Jewelry Payment Services Accounting 273

Retail TouchPoints

SEPTEMBER 6, 2021

While technology’s role in retail has been apparent for some time, the current post-pandemic ecommerce environment demands that retail incorporates innovative solutions for both owner and customer. Jamie Volk is the VP of Strategic Development at Velociti.

Management 261

Management Accounting Customer Experience Location 261

Inside Retail

NOVEMBER 6, 2022

In 2001, sales in November accounted for 8.8% The key here though is congruency: Christmas cues work when consumers are in the Christmas mood, but may not at other times of the year. Compare this to December of that year – sales dropped 4.4%, as did online sales. of the total for the year.

Consumer 246

Consumer Planning Advertising Shopping 246

Retail TouchPoints

APRIL 25, 2023

Despite the format’s wild success in China, where it accounted for more than 17% of all ecommerce sales in 2022, livestream commerce has been slower to take off in the U.S. Known for being the first lingerie brand to bring extended sizing across all categories, Adore Me hosted its second runway show at New York Fashion Week in February 2023.

Shopping 198

Shopping Fashion Marketing Consumer 198

Indigo 9 Digital

JULY 24, 2023

That’s why you still shop at the mom and pop grocer across the street from your home. It’s not that new customers aren’t important but if you have a high churn rate it’s going to eat into your profits. If you look at companies like Apple and Amazon they do a really good job of increasing sales from their existing customer base.

Customer Retention 52

Customer Retention Drop-Shipping Consumer Fast Fashion 52