Retail TouchPoints

JULY 9, 2025

However, while social ecommerce is predicted to be a $1 trillion sector by 2028 , a striking contradiction exists: platforms are racing ahead with integrated shopping features, but consumer trust isn’t keeping pace. Responding to comments and addressing issues in public view all help humanise brands and reinforce authenticity.

Merchant Services 147

Merchant Services Payment Services Shopping Checkout 147

Retail TouchPoints

MARCH 30, 2022

Reducing user flow and overall friction has been key in acquiring new customers and maintaining positive engagement for social commerce brands. Users appreciate convenient, painless buying experiences that do not feel like major interruptions to their daily social platform usage. Social usage is not equal across platforms.

Social Commerce 324

Social Commerce Payment Services Checkout Shopping 324

Retail Geek

JULY 9, 2021

As a side note this whole category is just ballooning there was an interesting article in. Stops reading customer service letters and more focuses on big-picture issues as executive chairman and largest shareholder but Rockets are dangerous man. Social commerce and the the sleeper is.

Shipping 98

Shipping Merchant Services Fulfillment Wholesale 98