article thumbnail

Pinterest Debuts Shoppable Livestreaming with Top Creators

Retail TouchPoints

Pinterest TV will allow creators to tag the products they showcase via “Product pins,” which Pinners can shop and then purchase on retailers’ websites. The social platform also is launching a virtual studio where Pinterest producers will work directly with creators to develop unique content and provide technical support.

article thumbnail

The Importance of Omnichannel Customer Service in Modern Retail

Retail Focus

Achieving this level of integration demands meticulous planning, strong infrastructure, and expert technical support to ensure each component operates harmoniously. Real-time inventory visibility also helps shops avoid the frustration of selling out online while shelves remain fully stocked, or vice versa.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Pack & Send solves online retailers’ biggest pain point: logistics

Inside Retail

By offering 3PL and order fulfilment solutions, through our Pack & Send Live platform, we ultimately offer customers a one-stop shop, including storage, pick and pack and bundling, and inventory management. Smart packing solutions take weight and dimensions into account to achieve the best shipping experience.

Shipping 246
article thumbnail

Global Shop Solutions Celebrates the 5th Anniversary of its Cloud ERP Software

Global Shop

Global Shop Solutions is proud to celebrate the 5 th year anniversary of its Cloud ERP product. Designed to make technical support easier and reduce the total cost of ownership for manufacturers, Cloud ERP simplifies the software through increased speed, improved accessibility, stronger security, automatic data and systems backups, and more.

article thumbnail

Encourage Your Customers to Call Again. Here’s How.

Retail TouchPoints

In North America, the average cost per call is approximately $10, but it can get higher than $25 per call in industries that require more technical support. Voice AI in Practice Let’s take an example of a customer who is interested in bringing their dog shopping with them.

article thumbnail

Investigating the Business Impact of Digital Accessibility

Retail TouchPoints

The company also offers legal guidance to help clients with legal demand letters and 24/7 technical support. “Digital accessibility” means that websites and all of their associated tools and technologies are designed and developed so that people, no matter their abilities, can use them.

article thumbnail

Pret A Manger Selects Tech Mahindra as Technology and Digital Transformation Partner

365 Retail

Today, Tech Mahindra , a leading provider of digital transformation, consulting, and business reengineering services and solutions, announces that it has been selected by food-to-go retailer, Pret A Manger , as its technology and digital transformation partner to enhance the technology support provided to its shops and operations.