Retail TouchPoints

JUNE 20, 2022

The world has entered the next frontier of a commerce technological revolution. Move over real life; the metaverse is here. Brands are beginning to utilize the metaverse by creating hubs where customers can interact and share experiences, learn about products and services and shop for digital and real-life goods.

Advertising 305

Advertising Fashion Location Marketing 305

Retail TouchPoints

JUNE 14, 2022

And just as the metaverse will change the way that we shop, communicate and socialize, it will also change how customer service is delivered. How and where people want to shop and be serviced varies greatly across different demographics. Here’s how…. Customer Service Opportunities for Retailers in the Metaverse.

Merchant Services 257

Merchant Services Social Commerce Customer Experience Fashion 257

Retail TouchPoints

APRIL 8, 2024

TikTok also offers seamless shopping feature integrations on the platform, which allows users to buy products immediately through shoppable ads and in-app checkout. Brands should supply easy-to-find links to their ecommerce sites or their LinkTree. On TikTok, users will often put this information in their bios.

Checkout 257

Checkout Marketing Advertising Point of Sale 257

Retail TouchPoints

MARCH 2, 2022

This new business unit will include key elements of the “advantaged vCommerce ecosystem” that QVC and HSN have built across newer digital platforms and devices, including QVC and HSN’s interactive streaming shopping app on Roku, Amazon Fire TV, Apple TV and a number of other streaming platforms. This new role will lead U.S.

Fulfillment 183

Fulfillment Marketing Shopping Customer Experience 183

Rangeme

SEPTEMBER 28, 2021

Meanwhile, social media platforms want in on the e-commerce action. These platforms are growing as destinations for social shopping, which marries social media and online shopping, due to their tech prowess and massive user bases. Online shopping gets social. social commerce sales rose 35.8%

Advertising 52

Advertising Shopping Consumer Social Commerce 52

Retail TouchPoints

JULY 20, 2022

There has always been a gap between consumer demands and retailer execution of seamless shopping experiences,” Wu said in an interview with Retail TouchPoints. The technology to support seamless shopping experiences is at their fingertips, but technology is only part of the equation.” Now it’s really just shopping.

Consumer 276

Consumer Customer Experience Inventory Management Shopping 276

Retail TouchPoints

NOVEMBER 18, 2020

The coronavirus pandemic has pulled retailers in a number of different directions as they react to shifting shopping trends and new expectations generated by the explosion in ecommerce shoppers.

Customer Experience 241

Customer Experience Kiosk Clienteling Fulfillment 241