services 
Retail TouchPoints
APRIL 9, 2024
Best Buy is expanding its partnership with Google Cloud to leverage generative AI technology for new customer service tools. The self-service tool will be available on BestBuy.com, on the Best Buy mobile app and when customers call the retailer’s customer service line. As early as late summer, Best Buy customers in the U.S.
Inside Retail
FEBRUARY 29, 2024
“It puts the trust back into the local chemist as a first point of call for non-emergency medical services.” ” Fashion label Decjuba won honours for the best loyalty program/campaign of the year, while LSKD was voted the best customer service team.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail TouchPoints
SEPTEMBER 20, 2023
Walmart has opened its first-ever Pet Services center at the same store in Dallas, Ga. The Walmart Pet Services center will include a self-serve pet washing station. We know that pet services are essential for pet parents, but for many the experience can be costly and disjointed,” said Shadiow. “At in a statement.
Inside Retail
APRIL 23, 2024
The closest we got to self-service was the salad and dessert bar at Pizza Hut – an absolute novelty. Nowadays, thanks to the many home-delivery services, you can order food through an app and have it on your front doorstep within minutes. We’ve never been more technologically connected, yet human service feels more distant.
Advertisement
It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. AI is everywhere. But not every use of AI provides the same value to your brand.
Inside Retail
MARCH 18, 2024
The post Rntr launches repair service, signs first fashion label partner appeared first on Inside Retail Australia. According to the Seamless Scheme Design Report, the Australian fashion sector produces and imports over 1.4 billion units of new apparel per year, with more than half ending up in the trash.
Retail TouchPoints
MARCH 18, 2024
Ebay has added luxury apparel to its consignment service , so sellers can now hand off the listing and selling of these goods to Ebay experts. The consignment service is one of many programs and initiatives Ebay has developed to help brands, sellers and buyers support the circular fashion movement. UK and Germany, the company reported.
Advertisement
Learn from leading Search-as-a-Service provider Algolia and integration experts at Orium about how you can build an unparalleled product discovery approach. A truly standout search and discovery experience starts with accurate product and inventory data, but it requires more than just hard-coded information about the products themselves.
Advertiser: ZoomInfo
This report will examine the main investment areas that marketers are prioritizing to enhance their account-based strategies through a focus on: How practitioners are executing and accelerating blended ABM strategies that put self-service buying journeys at the forefront The areas in which AI shows the greatest promise The continued convergence of (..)
Advertiser: ZoomInfo
Download the report to learn more about: The strategies and technologies ABM marketers are using to increase ABM successes Why it’s important to shift toward more targeted, personalized assets How marketers are meeting buyers' demands for self-service journeys Which metrics and marketing KPIs matter across the ABM funnel
Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.
Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience? With that in mind, how can we empower our store associates to leverage new technology to optimize the customer experience and boost productivity?
Advertiser: ZoomInfo
Wasteful technology and service spending. Download ZoomInfo’s latest eBook to learn about the three most common mistakes organizations make while executing an ABM program, including: Poor account selection process. Inadequate contact inventory within universe.
Expert insights. Personalized for you.
280 
Let's personalize your content