Retail TouchPoints

MAY 11, 2023

Senate next week about potential regulation surrounding generative AI, Google leaned into the tech at its annual I/O conference for developers , announcing plans to use generative AI to enhance a number of its core experiences, including search. billion of which are refreshed every hour.

Shopping 297

Shopping Accounting Advertising Consumer 297

Retail TouchPoints

MARCH 22, 2022

Most companies spend a double-digit percentage of their total revenues on marketing activities, including search, to drive traffic to their sites. Still, research has shown that 61% of ecommerce sites perform below average for internal site search. Searchandising’ — Merchandise for Search.

Promotions 298

Promotions Shopping Fashion Consumer 298

Retail TouchPoints

NOVEMBER 8, 2022

Etsy has introduced image search on its iOS app, allowing shoppers to find items by uploading an image or taking a photo. Image search will help boost discovery by adding more ways for customers to find exactly what they’re looking for.

Planning 288

Planning ATS 288

Retail TouchPoints

NOVEMBER 2, 2022

To serve those holiday bargain hunters, Google has made several upgrades to its search experience designed to make it easier for shoppers to find deals and compare prices right on Google.com. New search features include promotion badges to help shoppers easily identify products that are on sale.

Comparison Shopping 288

Comparison Shopping Promotions Shopping Planning 288

Retail TouchPoints

APRIL 26, 2023

Home and living ecommerce company Home24 is improving product search on its website and mobile app through a partnership with Constructor that will enable more feature-rich, intuitive and personalized experiences for shoppers.

Accessories 269

Accessories Management Marketing Customer Experience 269

Retail TouchPoints

JUNE 29, 2022

On-site search can be tricky. Peter Curran of Lucidworks outlines the most pressing issues in the world of search and how the company is helping brands and retailers address them. If shoppers use the wrong words or phrases, they may quickly end up in an ecommerce dead end.

245

245

Retail TouchPoints

JUNE 22, 2022

Mall operator Simon has launched a new search engine that will let shoppers research in-stock products at participating retailers in Simon properties. Simon Search, as the platform is called, is currently being tested at 29 Simon retail centers across the U.S., with a broader rollout planned for later this year. ”

Location 319

Location Planning Marketing Shopping 319

Retail TouchPoints

DECEMBER 16, 2021

Your site’s search box has an outsized role in buyer success. Did you know that approximately 40% of your visitors will use on-site search when they land on your site, but they account for 13% more revenue and convert nearly twice as much as non-searchers? These kinds of searches typically perform well on most sites.

Accounting 279

Accounting Customer Experience Location ATS 279

Retail TouchPoints

FEBRUARY 14, 2023

UK-based digital retailer Very has partnered with AI-powered product search and discovery platform Constructor to transform its product discovery experience across online and mobile channels. Very offers products across fashion, tech, homeware, toys, sports equipment and other categories from more than 2,000 brands.

Customer Experience 261

Customer Experience Fashion Shopping ATS 261

Retail Wire

NOVEMBER 15, 2023

Alphabet CEO Sundar Pichai has acknowledged that Google pays Apple a substantial fee of 36% of its Safari search revenue.

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276

Retail TouchPoints

AUGUST 9, 2021

The solution — one of them at least — has been visual search. With roots as an online-only retailer dating back to 1999, Coleman is continually searching for ways to improve the digital shopping experience. The Problem with Regular Search — Words. “It’s Let’s say you want a modern sofa.

Customer Experience 317

Customer Experience Consumer Shopping ATS 317

LS Retail

APRIL 9, 2024

©iStock/viadans From Korn Ferry International to Russell Reynolds to DHR International, here's a list of the top global executive search firms that assist clients in acquiring leadership talent through outstanding research capabilities, through assessment technology, reference checking and access to a global talent pool.

86

86

Retail TouchPoints

SEPTEMBER 14, 2022

Ahead of the holiday season, Walmart is adding new tools to support its mobile and online shopping with enhancements including: New styling features; Expanded Spanish-language search; An updated registry platform; and Inclusive functions for shoppers using SNAP and EBT. Customers can also use EBT or SNAP debit cards to pay at checkout.

Shopping 264

Shopping Checkout Customer Experience ATS 264

Retail TouchPoints

JUNE 7, 2022

Upon first glance, the ease of a search engine seems obvious. You arrive at a website, type a word or phrase into the search bar, and get exactly what you were looking for. The same concept applies when it comes to tailored search experiences. Now, most of us don’t feel the need to follow that formula.

Consumer 290

Consumer Customer Experience Advertising Fashion 290

Inside Retail

SEPTEMBER 29, 2021

Google has unveiled new search functions aimed at improving the online shopping experience, including allowing consumers to see retailers’ in-store inventory from wherever they are using their device. The enhancements have been enabled using advances in AI technology, the company said during its livestreamed Search On conference overnight.

Shopping 246

Shopping Consumer Marketing ATS 246

Retail TouchPoints

AUGUST 11, 2021

Bed Bath & Beyond Mexico will deploy Algonomy FIND to offer shoppers algorithmically personalized commerce search experiences on its digital store. The platform will integrate with Adobe’s Magento ecommerce platform and leverage real-time shopper behavior to personalize search results.

ATS 264

ATS 264

Retail TouchPoints

MAY 19, 2022

While the search for a new President and CEO is underway, the company’s COO Colin Browne will step into the roles on an interim basis. I look forward to working closely with the board during the search process to find our next leader who will take us to new heights.” 1, 2022 to help with the leadership transition. .

Wholesale 288

Wholesale Accounting Returns Marketing 288

Inside Retail

FEBRUARY 5, 2024

The FTC accused Amazon of “biasing Amazon’s search results to preference Amazon’s own products over ones that Amazon knows are of better quality.” Amazon.com search results included nine sponsored listings on average, a study by Profitero from 2020 to 2021 found, twice the amount as Walmart and four times that of Target.

Advertising 130

Advertising Checkout Shipping Consumer 130

Retail Gazette

FEBRUARY 21, 2024

Today the search bar rules supreme. Shoppers can shop from anywhere and organic search is still a massive driver of traffic – accounting for 76% – but things are changing. Brands now have to battle hard for page rank and often the kind of search terms that shoppers are using are shifting towards those of a more natural language syntax.

Fast Fashion 52

Fast Fashion Consumer Marketing Accounting 52

Inside Retail

NOVEMBER 6, 2023

thousand searches per month on Google, up from 802.4 Searches for Glossier alongside Sephora, with inquiry terms like “Glossier at Sephora” or “Sephora Glossier You”, have gone up by 90.6 per cent in search volume compared to the year prior. The post Rising sales and customer searches: Has Glossier made a comeback?

Shipping 130

Shipping Consumer Accounting Fashion 130

Inside Retail

MAY 2, 2022

He will continue in the CEO role while the board searches for his replacement. The post Booktopia searches for new CEO after Tony Nash steps aside appeared first on Inside Retail. Nash, the online book retailer’s co-founder, will stay on the company’s board and remain fully involved with the business.

Shipping 264

Shipping Returns Marketing Consumer 264

Retail TouchPoints

JANUARY 4, 2021

JCPenney CEO Jill Soltau has stepped down as the retailer’s new owners, Simon Property Group and Brookfield Asset Management , begin a search for a new leader to reinvigorate the retailer. Authentic Brands , which has previously worked with Simon to acquire Brooks Brothers and Lucky Brand , will serve as a strategic partner during the search.

Management 264

Management Location Consumer ATS 264

Intelligence Node

MAY 8, 2023

The Increasing Relevance of Search in Modern Retail In a digitally driven retail universe where every virtual journey begins with a search- it comes as no surprise that ‘Share of. The post Mastering Share of Search in 2023 appeared first on Blog.

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104

Retail TouchPoints

APRIL 29, 2021

AI-powered search technology developer Klevu has launched a new Discovery Suite solution designed to captures online shoppers’ intent, to help drive conversion, average order value and loyalty.

Consumer 216

Consumer Promotions Shopping Marketing 216

Retail TouchPoints

DECEMBER 8, 2022

TrendGetter builds upon Walmart’s enhanced search functionality , recently updated to make the online shopping process more personalized. Shoppers can access the tool by visiting TrendGetter.com and uploading an image from their device. They will then be shown matching products available for purchase.

Finance 201

Finance Accessories Shopping Marketing 201

Retail Wire

MAY 27, 2022

Searches for infant formula on Instacart’s platform reached a record high in mid-May as parents looked for food to feed their babies. The increase is searches did not, however, translate into higher sales as out-of-stocks in the category remain common in the face of a national shortage.

130

130

Retail TouchPoints

JANUARY 31, 2022

As the starting point for so many shopper journeys, the search bar also represents the first potential fork in the road. Customers’ search experience can swiftly move them along the funnel, but it can just as easily stop them dead in their digital tracks. billion visits to its digital properties to improve the search process.

ATS 256

ATS Consumer Management Store Operations 256

Retail TouchPoints

JULY 21, 2020

The uncertainty created by COVID-19 and the gradually loosening lockdowns mean it’s harder than ever for online retailers to know how and where to focus their energies when it comes to search. We have seen dramatic spikes and troughs in search behavior, which is continuing to evolve as the pandemic continues.

Merchant Services 216

Merchant Services Sporting Goods Accounting Shopping 216

Intelligence Node

JULY 4, 2023

Find Out Why An Improved Share of Search Can Lead to Higher Conversions Introduction According to PwC’s February 2023 global survey, consumers’ concerns about inflation and the wider macroeconomic climate. The post 25 Reasons Why Top Retailers are Focusing on Search appeared first on Blog.

Consumer 104

Consumer 104

Retail TouchPoints

MARCH 26, 2024

As part of its ongoing transformation program, Canada Goose has cut approximately 17% of its corporate jobs, a move that the retailer anticipates will yield immediate cost savings, a simpler organizational structure and accelerated decision-making.

Finance 264

Finance Location Management Store Operations 264

Retail TouchPoints

MARCH 4, 2021

Inbenta Technologies , an AI-based customer interaction and natural language processing (NLP) solution provider, has rolled out Conversational AI Search, a tool designed to help shoppers find the right product at the right time.

ATS 161

ATS 161

Inside Retail

DECEMBER 6, 2022

Drinks retailer Endeavour Group has unveiled an image search feature that can identify more than 25,000 drink labels on its Dan Murphy’s app. Smith said the image search feature enables the customer to self-serve and access additional information and narrow down the options helping make a selection.

Shopping 130

Shopping Planning ATS 130