Inside Retail

AUGUST 8, 2023

In a crowded last-mile delivery market, dominated by a single major player, it might seem counterintuitive to launch a new entrant. Parca, launched last November, specialises in items that can be handled by one person – such as flat pack furniture, sports equipment, trampolines, and baby products (think cots and prams).

Fulfillment 246

Fulfillment Consumer Checkout Management 246

Retail TouchPoints

JANUARY 10, 2024

Walmart is dramatically expanding its drone delivery footprint in the Dallas-Ft. Worth metroplex, operating from stores in 30 towns and municipalities and opening up airborne delivery to up to 75% of the area’s population. Area stores’ delivery radius will be up to 10 miles. in a statement.

Social Commerce 213

Social Commerce Fashion Shopping Consumer 213

Retail TouchPoints

JULY 28, 2021

What does the urban shift mean for the future of retail? More specifically, how does the on-demand economy change the retailer’s business model? And, what are the last-mile delivery challenges retailers face? Retail in the 15-Minute City. Urban Shift: People and Community.

Outdoor 299

Outdoor Fulfillment Location Shopping 299

Inside Retail

MAY 6, 2024

I’m just back from a mini retail tour in Queensland and Northern NSW. I visited a variety of retail destinations in and around Brisbane, Toowoomba, Gold Coast, Byron and Ballina. And it presents a major opportunity for local retailers. Shoppers prefer a tailored, personalised retail experience. But not anymore.

Shopping 147

Shopping Location Fashion Marketing 147

Retail TouchPoints

JANUARY 5, 2022

Walmart is planning to scale its InHome delivery service to reach 30 million households by the end of the year, up from the 6 million homes that already have access to the service. To facilitate this expansion the company plans to hire more than 3,000 associate delivery drivers this year and equip them with a fleet of electric delivery vans.

Planning 235

Planning Returns Marketing ATS 235

Retail TouchPoints

MARCH 30, 2022

The retailer reported 5.6% comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy. We continue to focus our last mile efforts on getting our customers their items how and where they want with speed.

Fulfillment 267

Fulfillment Drop-Shipping Supply Chain Management Grocer 267

Retail TouchPoints

JANUARY 4, 2024

Despite now being a regular occurrence around the world, for many, drone delivery still carries an aura of sci-fi mysticism. A recent study by Northwestern University found that drones and ground-based robots are particularly off-putting for consumers — even compared to other automated delivery options like self-driving cars.

Consumer 235

Consumer Fulfillment ATS 235

Retail TouchPoints

APRIL 15, 2021

Both Target and Walmart have announced new investments in last mile delivery technologies, highlighting the growing importance of fulfillment in the post-COVID environment. Meanwhile, Walmart has taken a financial stake in autonomous delivery startup Cruise , following a pilot program with the company in Arizona last year.

Fulfillment 231

Fulfillment Shipping Location Consumer 231

Retail TouchPoints

MAY 6, 2022

billion , the largest acquisition in Shopify’s history, as the retail industry continues to struggle with supply chain and last mile challenges. Amid supply chain challenges that have plagued retail, a number of major players have recently invested in technology to improve fulfillment options.

Fulfillment 288

Fulfillment Merchant Services Inventory Management Wholesale 288

Retail TouchPoints

JUNE 1, 2023

The retailer plans to complete a nationwide rollout by the end of 2023. For delivery orders, Walmart is using AI to identify when items bought online can be fulfilled from stores rather than fulfillment centers, reducing both the number of miles driven and the number of boxes used for shipping. in a statement. in a statement.

Fulfillment 266

Fulfillment Shipping Location Planning 266

Retail TouchPoints

NOVEMBER 8, 2021

Gatik autonomous delivery trucks deployed by Walmart are now operating daily, without a safety driver, in Bentonville, Ark. According to Gatik, this is the first time that an autonomous trucking company has removed the safety driver from a commercial delivery route on the “middle mile” anywhere in the world.

Marketing 259

Marketing ATS Fulfillment 259

Retail TouchPoints

MAY 6, 2021

trillion global retail industry in a state of flux. Arcadia Group’s Topshop, Bon Marche, Debenhams and TM Lewin are just a sampling of the iconic names among 60 UK retailers that have failed so far through the pandemic — representing nearly 6,500 stores and 129,000 employees. That delivery segment cost retailers $30.2

Fulfillment 334

Fulfillment Shrinkage Department Stores Returns 334

Retail TouchPoints

APRIL 27, 2023

However, one sustainable investment management firm’s data indicates that ecommerce can generate 17% less greenhouse gas emissions than brick and mortar retail shopping, and other studies report similar ecommerce advantages. Increasingly, consumers are choosing to do business with retailers and brands with values that align with theirs.

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Drop-Shipping Returns Shipping Consumer 259

Inside Retail

MARCH 14, 2022

Fashion retailer Cue is among the first brands to offer a new same-hour delivery service through a partnership between logistics platform Shippit and tech business Uber. They’ve come to expect it from so many areas of their lives,” Lenton told Inside Retail. Decarbonising the last mile.

Fashion 246

Fashion Fulfillment Shipping Accounting 246

Retail TouchPoints

MARCH 25, 2024

The same study suggests this trend is only expected to continue: by 2027, the global retail ecommerce market is projected to grow by 39% and surpass the $8 trillion mark. As ecommerce sales continue to grow, so does the focus on logistics, enabling retailers to meet the rising demand for shipping. trillion in 2024 to $1.57

Shipping 284

Shipping Supply Chain Management Fulfillment Returns 284

Retail TouchPoints

JANUARY 29, 2024

Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and delivery offerings became survival tactics for so many retailers. Each of these companies announced new retail partnerships last year, many outside the “home turf” of the grocery vertical.

Fulfillment 260

Fulfillment Drop-Shipping Customer Retention Shipping 260

Retail TouchPoints

FEBRUARY 22, 2023

Target will expand its next-day delivery capabilities by investing $100 million in its sortation center network to open six additional facilities by 2026. The retailer is aiming to operate more than 15 sortation centers across the country to enable flexible and efficient last mile options that build on its store-as-hub strategy.

Fulfillment 234

Fulfillment Planning Marketing ATS 234

Retail TouchPoints

SEPTEMBER 28, 2021

In a nod to rising last mile costs, Whole Foods is ending free delivery for Amazon Prime members on Oct. delivery charge designed to help cover operating costs, a Whole Foods spokesperson told CNN Business. Orders placed through Amazon Prime will include a $9.95 Manchester, N.H.;

Shipping 294

Shipping Consumer Planning Marketing 294

Retail Focus

FEBRUARY 20, 2024

Retailers and brands who outsource post-purchase updates to third-party fulfillment or courier companies could be missing out on valuable customer engagement opportunities, according to the latest research from Scurri , the next-generation delivery management platform.

Fulfillment 147

Fulfillment Customer Experience Shipping Management 147

Retail TouchPoints

FEBRUARY 5, 2024

So it’s a bit surprising that Amazon would be willing — is even pushing — to get rid of that “brand moment” at the point of delivery. The reasons are many: sustainability , cost savings , delivery efficiency and a better customer experience (for both of Amazon’s customers — the end consumer and its third-party sellers). and Canada.

Fulfillment 267

Fulfillment Drop-Shipping Shipping Customer Experience 267

Retail TouchPoints

NOVEMBER 22, 2023

Today we have over 4,000 stores operating as delivery hubs, fulfilling and delivering a variety of different order types,” wrote Jennifer McKeehan, SVP, Transportation and Delivery at Walmart in a blog post. and scaling up its plans for drone deliveries by partnering with Google parent company Alphabet.

Fulfillment 226

Fulfillment Store Operations Customer Experience Planning 226

Inside Retail

MARCH 25, 2024

Following a strategic pivot that aims to bolster its business-to-business (B2B) platform services and e-commerce solutions, Zalora is poised to emerge as a key catalyst for growth in Southeast Asia’s wider retail sector. Sustainability is not forgotten As always, sustainability is front and centre at Zalora. “We

Fulfillment 130

Fulfillment Social Commerce Fashion Marketing 130

Retail TouchPoints

JUNE 3, 2021

Last mile providers can use what3words to identify the exact point for a drop-off, whether it’s the front door of a home or a parking space. Using what3words can help minimize delivery errors by eliminating duplicate or mistaken addresses and providing more specific information than zip codes or town names.

Location 297

Location Management ATS Fulfillment 297

Retail TouchPoints

OCTOBER 12, 2023

Walmart has onboarded Rina Hurst as the new VP of its Walmart GoLocal delivery service platform. During her tenure at Shipt, Hurst drove strategic retail, brand and innovation partnerships and played a central role in optimizing order volume. The main goal, according to Jennifer McKeehan, SVP of End-to-End Delivery at Walmart U.S.,

Management 216

Management ATS Fulfillment 216

Inside Retail

OCTOBER 19, 2022

On-demand drone delivery service Wing has partnered with property group Mirvac to transform underutilised retail real estate into drone-delivery fulfilment hubs. Wing will run a pilot drone delivery program from Mirvac-operated retail properties creating added value for urban customers.

Fulfillment 237

Fulfillment Consumer Location ATS 237

Retail TouchPoints

JULY 29, 2021

Last mile delivery solution provider PICKUP has launched PICKUP Fusion, an end-to-end omni-delivery solution designed to support PICKUP’s partners with the delivery of big, heavy and high-value items. Fusion Formula offers real-time visibility and reporting of all deliveries.

Consumer 264

Consumer ATS Fulfillment 264

Retail TouchPoints

MARCH 21, 2022

As last mile efficiency has moved from a nice-to-have to a business necessity, some of the world’s largest companies — including Target , Walmart , Shopify, Microsoft and FedEx — have introduced technology designed to tackle logistics complexities that can include real-time challenges like weather, traffic and street construction.

Fulfillment 195

Fulfillment Planning Returns Management 195

Retail TouchPoints

FEBRUARY 23, 2022

Walmart has partnered with last mile solution provider Cognetry Labs to offer Walmart GoLocal’s network of delivery options to Cognetry’s clients. Cognetry provides ecommerce and fulfillment solutions for independent and mid-sized grocers, and the partnership aims to help more of them add delivery services.

Grocer 249

Grocer Fulfillment Marketing Management 249

Retail TouchPoints

AUGUST 29, 2023

Walmart ’s drone delivery program is already well underway, with the retailer having completed 10,000 deliveries over the last two years in partnership with DroneUp. Now Walmart is expanding its efforts to offer “drone deliveries at scale,” through a new partnership with Google parent company Alphabet.

ATS 202

ATS Fulfillment 202

Inside Retail

SEPTEMBER 7, 2023

A decade ago, Amazon rolled out one-hour delivery in New York. While they’ve since scaled that back to a two-hour service in certain major cities, the reality is that for many metro-based consumers around the world, delivery is a matter of hours, not days. Telstra partnered with Zoom2u for two-hour deliveries.

Fulfillment 130

Fulfillment Shipping Accounting Returns 130

Retail TouchPoints

DECEMBER 17, 2021

JCPenney and Shoe Carnival have both added same-day shipping options in partnership with DoorDash , just in time to help last-minute holiday shoppers get their gifts quickly. customer within a 12-mile radius of one of its stores.

Shipping 279

Shipping Location Management Shopping 279

Retail TouchPoints

JULY 20, 2022

With supply chain disruptions still making headlines, small and mid-sized businesses (SMBs) looking to remain competitive may contend with inventory challenges and rising rates of theft and damage in the last mile. Explore options for personalization beyond delivery speed.

Shipping 302

Shipping Merchant Services Payment Services Consumer 302

Retail Focus

SEPTEMBER 19, 2023

Scurri , the next-generation delivery management platform, today announces a strategic partnership with ArrowXL – the UK’s largest and longest established two-person home delivery specialist – allowing retailers on the Scurri platform to deliver bulky and larger size online orders across the country.

Customer Experience 147

Customer Experience Fulfillment Management ATS 147

Retail TouchPoints

SEPTEMBER 14, 2023

that delivers pretty much any item to a consumer with science fiction-style immediacy, retailers remain bound by 21 st -century delivery methods. in an interview with Retail TouchPoints. across the board and it’s still virtually nil in logistics,” he added in an interview with Retail TouchPoints.

Fulfillment 247

Fulfillment Shipping Supply Chain Management Consumer 247

Inside Retail

APRIL 13, 2023

Coles and Uber Eats have teamed up to launch what they say is Australia’s largest on-demand grocery-delivery service, operating within the Uber Eats app. During the upcoming months, the retailer will extend the service to 500 stores across the country. Delivery progress can be tracked in real-time.

Location 240

Location ATS Supermarket 240

Retail TouchPoints

MARCH 4, 2021

Escher , a postal retail and logistics solution provider, has launched Riposte Track, Trace and Last-Mile Delivery, a cloud-based suite of parcel tracking and traceability solutions designed to help postal operators meet the changing business requirements for first- and last-mile delivery.

Fulfillment 220

Fulfillment 220

Retail TouchPoints

OCTOBER 28, 2022

The term “supply chain” has officially entered the mainstream vernacular thanks to the disruption of the last couple of years. Yet despite (or perhaps because of) all the recent snarls in the long-haul supply chain, a host of new services have popped up offering consumers faster delivery than ever before.

Shipping 307

Shipping Customer Experience Consumer Returns 307