Retail TouchPoints

FEBRUARY 2, 2023

Siman Group , which operates 15 large department stores across Central America, has deployed an item-level RFID solution that has raised its inventory accuracy levels from the 65% to 70% range up to 95%. The solution also supports omnichannel offerings such as BOPIS by transforming how Siman tracks inventory across the chain.

Department Stores 228

Department Stores Management Store Operations Customer Experience 228

Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations 252

Store Operations Shipping Fulfillment Store Layout 252

Retail TouchPoints

APRIL 25, 2022

Supply chain management is the heart of retail management and has the ability to inform the overall health of a business. Customer loyalty is paramount to building a scalable business model, and the availability of inventory coupled with the guarantee of delivery will ultimately allow a business to meet and exceed its KPIs.

Supply Chain Management 286

Supply Chain Management Inventory Management Shipping Management 286

Retail TouchPoints

APRIL 30, 2024

The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over the last few years, all of which have sought to meet the same goal: improving the customer experience. This has so far been extremely useful for retailers to manage inventory and monitor products in cases of shoplifting.

Checkout 234

Checkout Customer Experience Merchandise Store Consumer 234

Retail TouchPoints

OCTOBER 13, 2022

Sensormatic Solutions has launched Sensormatic Solutions Computer Vision, a suite of tools created to address a wide range of real-world challenges retailers face in the current marketplace.

Loss Prevention 255

Loss Prevention Promotions Customer Experience Planning 255

Retail TouchPoints

FEBRUARY 28, 2024

This same guided approach to building can be applied to data models, especially useful for achieving fast, low-risk and low-cost models suited for purpose in specific vertical industries like retail commerce. As with LEGO, specific industries like retail have seen a proliferation of useful prebuilt data models fit for purpose.

Inventory Turnover 210

Inventory Turnover Supply Chain Management Store Layout Marketing 210

Retail TouchPoints

JULY 17, 2023

Radar , a technology company that provides a platform to support in-store inventory accuracy and location, has secured $30 million in a Series A funding round led by returning investor Align Ventures, along with The Ferrante Group, Future Archives and RX Ventures, which is the venture capital arm of South American retailer Lojas Renner.

Location 183

Location Fulfillment Returns Customer Experience 183

Inside Retail

MARCH 19, 2024

Selling online in the US can be lucrative, as many Australian retailers and brands are discovering. Baby steps Daly says retailers eyeing the US market should not try to create a “one size fits all experience”. Don’t outsource your inventory and localise your entire website on day one. Begin with baby steps, she advocates.

Planning 290

Planning Shipping Returns Customer Retention 290

Retail TouchPoints

APRIL 8, 2022

Google is not a retailer or a marketplace, and it doesn’t want to be — the company is very clear about that. Google’s broader company mission is to make the world’s information available and useful for everybody,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints.

Merchant Services 268

Merchant Services Shopping Advertising Shipping 268

Retail TouchPoints

OCTOBER 27, 2022

enter new geographies and develop its store and inventory management software application suite, StoreOS. The technology aims to enable frictionless checkout, real-time inventory tracking and other technologies. “By The investment was led by Singapore investment firm Temasek and 83North.

Checkout 255

Checkout Inventory Management Supermarket Finance 255

Inside Retail

OCTOBER 17, 2023

Great product diversity, changing consumer demands, and the expansion of e-commerce have turned inventory management into a major pain point for retailers. Poor inventory management results in overstocking and under-stocking, impaired cash flow, and losses from theft and spoilage. Here are some reasons why: 1.

Inventory Management 182

Inventory Management Management Drop-Shipping Fulfillment 182

Retail Smart Guys

OCTOBER 7, 2023

Inventory management is a critical aspect of running a successful small business. Efficient inventory tracking not only helps you meet customer demand but also minimizes costs and maximizes profitability. Start with an Organized System Establishing a well-organized inventory system is the foundation of effective tracking.

Inventory Management 97

Inventory Management Inventory Turnover Management ATS 97

Retail TouchPoints

MAY 13, 2024

Mother’s Day Brings ‘Dramatic Surge’ in Need for Customer Service “Mother’s Day is our Super Bowl; it’s even larger than Valentine’s Day,” said Laura McDonald, Director of Customer Happiness at UrbanStems in an interview with Retail TouchPoints. Some people are constantly checking the tracking and anxious to make sure it arrives.”

Management 198

Management Fulfillment Customer Experience Consumer 198

Retail TouchPoints

OCTOBER 25, 2023

Part of that transformation has included the implementation of supply chain solution TradeBeyond , which is helping Party City improve efficiencies across inventory management , end-to-end merchandising and vendor compliance. Previously, the party retailer handled most of its supply chain processes manually with emails and Excel.

Inventory Management 238

Inventory Management Management Planning ATS 238

Retail TouchPoints

JULY 17, 2023

Connecting the world of physical objects into a smart network, IoT technology brings new business opportunities for retailers and provides data-driven insights for decision-makers. According to Grand View Research , the global IoT retail market was valued at $42.38 Inventory management. from 2023 to 2030.

Payment Services 227

Payment Services Checkout Inventory Management Customer Experience 227

Retail Focus

JUNE 22, 2023

Optimize Your Inventory Management System Optimizing your inventory management system is the foundation for faster delivery. By accurately tracking stock levels, you can prevent delays caused by items being out-of-stock or misplaced. Ultimately these strategies will contribute to the growth of your e-commerce business.

Inventory Management 130

Inventory Management Shipping Fulfillment Management 130

Retail Focus

MARCH 6, 2024

Expert Manager at Univers Retail | Published author | Visiting lecturer. In the digital age, luxury retail is facing unprecedented challenges, including the proliferation of counterfeit goods and the increasing shift to online shopping. Benefits of Blockchain in Luxury Retail. Ghalia BOUSTANI.

Inventory Management 147

Inventory Management Fashion Customer Experience Consumer 147

Inside Retail

MARCH 12, 2024

Square is revolutionising the way small and medium-sized retailers can manage inventory and payments through a combination of next-generation hardware and custom-built software. All of the retailer’s sales are automatically tracked in one place allowing inventory across all channels to be updated the instant a sale occurs.

Payment Services 130

Payment Services Accounting Promotions Point of Sale 130

I Vend

AUGUST 6, 2023

Reporting has always been important in retail – understanding sales tracking figures, inventory levels and the impact of marketing for example. But in today’s highly competitive, demanding retail world, the weekly or even end of day sales tracking reports that sufficed in the past just don’t cut it any more.

Point of Sale 92

Point of Sale Inventory Management Shrinkage Promotions 92

Retail TouchPoints

MARCH 16, 2023

The retailer plans to utilize the AI-powered solution to provide greater visibility into club conditions and drive deeper business insights. Prior to the launch, Simbe worked with BJ’s to refine the technology in order to optimize it for the unique layouts and product assortments of a club retailer.

Wholesale 263

Wholesale Location ATS Inventory Management 263

Retail TouchPoints

OCTOBER 19, 2021

Over the past 18 months, retailers have been working hard to figure out how they can continue to meet and exceed customer demand when it comes to receiving orders, all while thinking about the next thing that will come their way. But implementation hasn’t been easy on retailers.

Fulfillment 293

Fulfillment Location Checkout Management 293

Retail TouchPoints

JANUARY 11, 2024

Tens of thousands of retail professionals from all over the world will fill New York City’s Javits Center for Retail’s Big Show from Jan. Other retail execs sharing their secrets and success stories represent brands including Crocs, Claire’s, Sephora, Pacsun, The Vitamin Shoppe and L.L.Bean. 13 to 16, 2024.

ATS 227

ATS Wholesale Inventory Management Fashion 227

Retail TouchPoints

MAY 10, 2023

For consumer-packaged goods (CPG) brands wanting to lead their category at major retailers, it’s critical to be strategic and adaptable with a logistics strategy. While many brands try to shave pennies off transactional transportation costs, that won’t drive long-term success in retail locations. on-time in-full. on-time in-full.

Shipping 247

Shipping Inventory Management Location Management 247

Inside Retail

DECEMBER 8, 2021

Global fashion retailer Kookai has cut inventory counts from a few days to 30 minutes as a result of implementing radio frequency identification (RFID), from Avery Dennison at its manufacturing facilities in Fiji and Sri Lanka. Kookai is looking to implement RFID at every stage of its production, supply chain and retail experience.

Loss Prevention 246

Loss Prevention Point of Sale Fulfillment Management 246

Inside Retail

JANUARY 3, 2023

The retail industry is constantly evolving, and as we head into 2023, there are plenty of exciting technology trends to look out for. In 2023, we can expect to see a deeper integration of artificial intelligence (AI) into the world of retail. Retail workers have access to information about products, promotions, and pricing instantly.

Payment Services 290

Payment Services Shopping Checkout Kiosk 290

Retail Focus

MAY 1, 2024

Online retailers use algorithms to analyze your browsing and purchase history, offering recommendations tailored just for you. They often come with user-friendly interfaces, secure payment options, and the ability to track your orders in real time. You can compare prices, read reviews, and make purchases with a simple click.

Payment Services 130

Payment Services Shopping Inventory Management Checkout 130

Wiser

NOVEMBER 20, 2023

One of the key calendar dates that looms for online brands and retailers is Black Friday. The day after Thanksgiving has traditionally marked the start of the holiday shopping season and continues to be a significant event for the retail industry. Tracking retailer out-of-stocks is vital.

Inventory Management 147

Inventory Management Management Promotions Shopping 147

Inside Retail

NOVEMBER 6, 2023

In an era when customers are demanding more personalised interaction and service from retail staff, there is no longer any room for inefficiencies in in-store execution. Zebra Workcloud offers solutions to help retail workforces run smarter and more efficiently – and ensure employees are inspired, satisfied and committed. “We

Inventory Management 299

Inventory Management Promotions Management Shipping 299

Retail TouchPoints

OCTOBER 25, 2023

This is Part 1 of The Holiday Readiness Series , which will feature tactical tips and takeaways from experts that retailers can still apply to rev up their sales results. Check out the Retail Strategy & Planning Series on-demand. The same is true in retail with BOPIS experiences,” Walker added. “If

Customer Experience 315

Customer Experience Returns Checkout Shopping 315

Retail Bound

APRIL 13, 2024

Welcome back, retail enthusiasts! One of the topics that consistently comes up in the retail world is the logistics of shipping. From the manufacturers to the distributors, to your retail store – there are many factors and unexpected costs to consider during the shipping process that can be often overlooked.

Drop-Shipping 98

Drop-Shipping Shipping Merchant Services Payment Services 98

Retail TouchPoints

DECEMBER 17, 2020

WAIR , an AI-powered personalized fit solution, is designed to help retailers offer more accurate sizing for ecommerce orders. Ad Campaign Contribution: Optimizing ad targeting for inventory and adjusting ad spend based on the body data of shoppers.

Planning 241

Planning Consumer Customer Experience 241

Retail TouchPoints

JANUARY 9, 2024

With no end in sight to the challenges battering the global supply chain, Shao spoke with Retail TouchPoints about how companies, and small businesses in particular, can adapt and thrive in this volatile environment. Retail TouchPoints: The supply chain has been a huge topic of conversation since the pandemic struck.

Merchant Services 237

Merchant Services Shipping Fulfillment Inventory Management 237

Retail TouchPoints

JANUARY 11, 2023

The beauty of the retail industry today is the number of options for brands to connect with customers. This software tool helps retailers manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving customer relationships and driving business growth.

Fulfillment 263

Fulfillment Social Commerce Management Shopping 263

Retail TouchPoints

AUGUST 17, 2022

Imagine the workload you need to put in just to track these changes and add the effort of repricing. The question is how to track this channel and effectively scale up efforts to grow the customer base more efficiently, and that’s where referral automation programs come in. ” Tomasz Sadowski, Opinew.

Payment Services 359

Payment Services Advertising Returns Checkout 359

Retail TouchPoints

FEBRUARY 21, 2023

In retail, the wow factor refers to the business’ ability to amaze customers and convert them into store or brand admirers. A recent study from Wharton’s Baker Retailing Center and The Verde Group found that retailers can increase shopper repurchase intent by nearly 60% by delivering a great experience.

Sporting Goods 232

Sporting Goods Payment Services Shrinkage Point of Sale 232

Retail TouchPoints

JUNE 6, 2023

Recommerce, the online selling of previously owned items to buyers who reuse, recycle or resell them, is growing 11 times faster than traditional retail and is expected to reach $84 billion by 2030. Opportunity #1: Cost-efficient inventory management. However, skeptics worry recommerce isn’t a profitable or scalable business model.

Merchant Services 250

Merchant Services Inventory Management Shipping Consumer 250

Retail TouchPoints

JANUARY 26, 2023

The ever-shifting landscape of retail makes any type of prediction questionable, but there are a few hidden trends that are shaping the future of how we buy. This hyper-localized approach personalizes the shopping experience, while the technology behind the scenes refreshes the inventory to match local demand.

Fulfillment 304

Fulfillment Sporting Goods Customer Experience Consumer 304