Retail TouchPoints

FEBRUARY 21, 2024

While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers. According to Insider , total retail returns were projected to grow 2.2% of total retail sales. As it turns out, this is quite an expensive problem to solve. billion in 2023 — accounting for 8.5%

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Retail TouchPoints

JANUARY 24, 2023

Let’s first look at what’s happening in the digital retail space to better understand how brands might use shoppable ads this year. Instead, we’re seeing the rise of retail search — meaning more consumers are either ending or doing their entire search process on Amazon and other retail sites instead of going to search engines.

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Inside Retail

JANUARY 14, 2024

Online scams have evolved so much since the days of the Nigerian Prince scam, that it is hard for consumers to differentiate between what is real and what is fake, and increasingly, established retailers are bearing the brunt of this. If customers are lucky, they may receive an unrelated item in the mail.

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Retail TouchPoints

NOVEMBER 30, 2020

Manufacturers and retailers of products that rely on touch as a selling point (think apparel, décor and furniture) have faced some of the highest hurdles erected by COVID-19. It has operated in the south suburbs of Chicago since its founding in 1946 and was a leader in ecommerce’s ancestor, direct mail.

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Retail Times

MARCH 26, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Retail Times - Retail Times, the free online source for all retail sector news

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Retail TouchPoints

MARCH 15, 2022

In addition to Google’s Gmail, Mail.ru, AOL Mail and Yahoo Mail also support AMP. It’s a missed opportunity for the retailer, whose email could have said, “We had this neat shirt but it’s out of stock — here are a few alternatives you might also like.”. For example, now customers can take a survey directly from an email.

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Retail Focus

MARCH 27, 2023

Authenticity is now a key new driver for revenue and loyalty among UK shoppers as the trend for more mindful consumption continues, the latest research from Asendia , the leader in international ecommerce and mail delivery solutions, reveals. Shoppers now want to engage and buy from brands who act authentically.

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Retail Gazette

SEPTEMBER 27, 2023

The beauty retailer revealed last week that over 150 of its products would be stocked in 100 Superdrug stores nationwide and online. Avon managing director for Western Europe Kristof Neirynck told the Mail: “Not everybody wants to shop with representatives, and we need to recognise that.

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Retail TouchPoints

MARCH 17, 2022

Gen X homeowners are also 21% more likely than the average consumer to receive marketing messages in the mail and 30% more likely to use coupons — so don’t abandon your direct mail flyers yet. They are 15% more likely to choose a retailer based on knowledgeable staff. Boomers Making Major Renovations.

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Retail Minded

APRIL 8, 2021

Due to this, direct mail may now seem like it’s too slow and an old marketing method to look at. But a quick look at statistics will show you that the market continues to take direct mail seriously. About 90% of direct mail gets opened, compared to the rather low 20% for emails.

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Inside Retail

SEPTEMBER 29, 2023

Tech accessory juggernaut Casetify is making waves in the American retail landscape via its landmark partnership with consumer electronics giant Best Buy. We see in physical retail a novel opportunity to expand our sales channels [but it’s not our] main growth driver. Some customers describe it as a candy shop.

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Inside Retail

JULY 15, 2021

Two of the former employees have left to join former CEO Christine Holgate at Global Express – Michael Oates, former manager of mail services and Holgate’s former assistant, Vicki Ballantyne. The father of luxury retail in the Philippines, Benny Tantoco, passes away. The firm made the announcement on July 8.

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Retail TouchPoints

AUGUST 11, 2023

Mexican grocer Chedraui , Raley’s Supermarkets and Primark Stores have topped the National Retail Federation’s 2023 Hot 25 Retailers list, which ranks the fastest-growing retail companies in the U.S. While some of the retailers on the list demonstrated remarkable growth, overall growth was markedly lower than in 2022.

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Inside Retail

OCTOBER 31, 2022

For many Australian retailers, the start of November marks the beginning of peak season and all that comes with it: packed stores, products flying off the shelf, big discounts and major online shopping events. Will the rising cost of living cramp consumer spending in the most important quarter of the retail calendar? .

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Retail Focus

MAY 9, 2023

A price versus principles paradox is creating a new cohort of ‘conflicted’ UK shoppers, who are simultaneously demanding value for money as well as products and services from retailers that tap into their sustainable values, the latest research from Asendia , the leader in international e-commerce and mail delivery solutions, reveals.

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Retail TouchPoints

OCTOBER 2, 2020

The home décor and furniture retailer had just deployed a suite of personalization solutions from Listrak in October 2019, and plans were in the works to launch a loyalty program. But while COVID-19 was disastrous for many retailers, it actually served to boost business for Jonathan Adler.

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Retail Focus

AUGUST 5, 2021

Since launching over 25 years ago, selling cookware sets by direct mail in the UK, ProCook has grown into a market leading, multi-channel specialist with around 50 own-brand stores nationwide. Andy Kerr, Retail Director at ProCook, said: “White Rose is the perfect destination for us to open in as we expand across the UK.

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Retail Focus

OCTOBER 25, 2023

Senior retail consultant at Univers Retail | Published author | Visiting lecturer. The retail landscape has witnessed a remarkable evolution, driven by a complex interplay of environmental and social factors. The proliferation of malls marked a significant turning point in retail. Ghalia BOUSTANI.

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Retail TouchPoints

DECEMBER 1, 2022

Retailers are feeling the pinch as shoppers spend less because of the cost-of-living crisis, so now is the time to hone their marketing strategy and make sure they’re accurately measuring its effects. People buy from retailers all the time, but only occasionally is that purchase driven by ads. drop in spending last month, with a 1.6%

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Retail TouchPoints

AUGUST 10, 2020

Although public health officials say it’s unlikely COVID-19 infections can be spread by surfaces or physical objects, retailers are being cautious about how they handle returned merchandise. There would be no medals or support if Walmart or any other retailer was found to be spreading the virus by restocking contaminated items.

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Retail TouchPoints

SEPTEMBER 28, 2021

Some say that in the new era of retail, data is gold. Whatever valuable commodity data represents, it’s key for retailers in their quest to drive innovation and differentiation in vital areas including marketing, customer experience and product development. For others, data is oil. 3 Tips for Managing Data Privacy Challenges.

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Independent Retailer

OCTOBER 12, 2021

Donnelley & Sons Company (RRD), a leading global provider of marketing and business communications, reveals that traditional marketing channels, including word of mouth, direct mail, and in-store signage, are largely untapped by marketers. Theme 2: Gen Y is most excited to receive direct mail.

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Retail TouchPoints

JULY 8, 2022

Launched by Don Kotula in 1981 as a mail-order business that offered a patented log splitter design, Northern Tool & Equipment moved into brick-and-mortar retail later that year, expanded online in the 2000s and is now a leading omnichannel retailer for tradespeople, DIY enthusiasts and hobbyists.

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Inside Retail

APRIL 15, 2021

Cosmetics retailer Lush announced the departure of director Peta Granger after 20 years of contributing to its growth locally and globally. Having recently reached her 20-year anniversary with Lush, Granger said it was the ideal time to challenge herself with a new career direction. Lush director Peta Granger departs business.

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Retail Bound

APRIL 13, 2024

However, the real challenge for entrepreneurs comes after the product launch— and that is sales and distribution to retail stores. All you have to do is learn how to approach retail stores to sell your product. Here’s what makes retail stores different. Research on the retail stores you want to target.

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Retail TouchPoints

AUGUST 2, 2021

Celebrity partnerships can be a powerful tool for any retailer. I think one of the key learnings is really making sure that you keep the authenticity of the collaborator and that they are really involved in the process ,” said Melanie Travis, CEO and Founder of Andie in an interview with Retail TouchPoints. Consumers are savvy.

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Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. .

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Retail TouchPoints

AUGUST 2, 2023

To help retail businesses and online marketplaces better understand the requirements of these laws, we provide more information regarding their application and compliance requirements. Namely, the marketplace must disclose the seller’s name and contact information such as their phone number, email and mailing address. What’s the News?

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Wiser

JULY 25, 2023

While tried-and-true methods like direct mail or word-of-mouth marketing hold their own, newer strategies leveraging the ubiquity of the internet and social media cannot be ignored. Such as: Direct Marketing Direct marketing is a great way for small businesses to effectively target specific audiences.

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Inside Retail

JANUARY 12, 2022

Australia Post names new retail divisional chief. Former McDonald’s Australia CEO Catriona Noble has been named as the head of Australia Post’s retail business. Noble, who most recently headed the retail division of ANZ Bank, takes up the Australia Post role of executive GM, retail, reporting to group CEO and MD Paul Graham.

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Wiser

APRIL 24, 2023

Whether it’s restaurants, big chains, local businesses or anything in between, shoppers turn to ratings and the testimony of other customers to lead them in the right direction. They receive their package in the mail and they’re ecstatic. A week later, they receive a new machine in the mail and start to use it.

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365 Retail

FEBRUARY 23, 2022

But retail subscription services aren’t a new phenomenon: magazine and newspaper services have been around for decades while Blockbuster gave way to Amazon Lovefilm (its DVD rental service) before streaming took over. . The rise of hybrid retail. 45% of consumers streamed live television at least weekly, up from 20% in 2017. .

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Payment Services Marketing Consumer Shopping 102

Mass Relators

JANUARY 4, 2023

Since then, patients have had to pick up the medication directly from a doctor’s office, hospital, or health center, rather than from a pharmacy or by mail for 20 years, barring a temporary suspension of the rules for during the pandemic.

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Retail TouchPoints

MAY 12, 2022

By following a few best practices, small and local retailers can prepare for the metaverse and reap the benefits that come from digital interactive customer engagement. In fact, 75% of Gen Z shoppers have purchased a digital product within a videogame, and 60% believe retailers and brands should sell their products within the metaverse.

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365 Retail

OCTOBER 20, 2023

What continues to emerge is how the seismic changes of the last few years, combined with technological advances and a shift in consumer attitudes towards brands, have created unique challenges for brand owners, retailers and their marketing service providers. As humans, we don’t just exist in the world, we experience the world.

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Retail TouchPoints

NOVEMBER 9, 2023

“Right before we launched, I had a panic attack when I did the math of how many customers we would need to survive,” recounted Andy Hunter, Founder and CEO of Bookshop.org in an interview with Retail TouchPoints. “It All the reasons that a bookstore couldn’t handle ecommerce before are just kind of swept away.

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Mass Relators

JANUARY 11, 2022

Exhibitors can sign up now by calling 1+212 972-3131 or e-mailing plmaglobal@plma.com. The disruptive effects of the pandemic on retailing and the store brands industry continue. PLMA Global can mitigate supply chain issues by providing a convenient, secure, and information-rich platform where retailers from the U.S.

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