Retail TouchPoints

OCTOBER 26, 2021

The retailer, founded in 2015 as an internet-only seller of wool footwear, expanded into apparel in August 2019 with the addition of sustainably manufactured socks and added an activewear category in August 2021. Allbirds is just the latest retailer to explore an IPO this year. The company has not yet set a date for the IPO.

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Retail Focus

FEBRUARY 27, 2024

With original research of over 1,000 shoppers by Pricer showing that despite the cost-of-living crisis, 53% of consumers and 66% of Gen Z are now sustainably minded when shopping, meeting customers’ sustained demands for ESG remains a key consideration for retailers.

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Retail Focus

AUGUST 15, 2022

Original research of 100 UK retailers by Pricer, the world’s most trusted electronic shelf label (ESL) provider, showed that two fifths (39%) felt that in the last 12months there has been more pressure put on the store to fulfil ecommerce orders, rising to 52% of store associates.

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Inside Retail

JANUARY 3, 2023

The retail industry is constantly evolving, and as we head into 2023, there are plenty of exciting technology trends to look out for. In 2023, we can expect to see a deeper integration of artificial intelligence (AI) into the world of retail. Retail workers have access to information about products, promotions, and pricing instantly.

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Retail TouchPoints

APRIL 12, 2023

As consumers look to save money on takeaways and eating out, grocery retailers can be the quiet winners during an economic downturn. Food retailers must also have the right financial planning in place to withstand the economic turbulence in the long run and make sure they remain agile regardless of wider market trends.

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Retail TouchPoints

SEPTEMBER 22, 2023

Meanwhile, consumers return to brick-and-mortar stores and seek omnichannel experiences. Retailers increasingly strike balances between direct-to-consumer ecommerce and omnichannel strategies to keep products in stores and in front of consumers. Leading retailers recognize ecommerce and in-store retail are not rival strategies.

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Inside Retail

APRIL 8, 2024

This was my serendipitous start in the jewellery industry,” Logan told Inside Retail. It was timed to coincide with a window dressing competition called ‘Up and Running in Double Bay’. Growth happened organically as did the process of management transitions,” Angus Logan, managing director, told Inside Retail.

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Retail TouchPoints

DECEMBER 27, 2021

With global attention focused on mitigation, adaptation and resilience, how are retailers managing related risks and considering possible business opportunities? ESG analysis could indicate that management is focused on long-term competitive market advantages that also may help it meet future bondholder obligations.

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Retail TouchPoints

SEPTEMBER 11, 2023

Retailers have taken notice of this shift and are increasingly turning toward experiential retail to meet changing customer preferences. In fact, according to a Forrester Consulting study sponsored by Shopify, 40% of brands say offering experiential retail will be a top priority for them in the next year.

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Inside Retail

AUGUST 22, 2021

On Friday, The Wall Street Journal reported that online retail giant Amazon is looking to open large bricks-and-mortar stores in the US to sell clothing, homewares, electronics and other products, much like a department store. We asked four retail experts to weigh in. In April, Amazon opened a hair salon in London.

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Retail TouchPoints

JUNE 9, 2021

The healthcare space has become increasingly attractive for retailers, and Amazon is quickly becoming a major player. Walmart+ Rx’s offer of up to 85% represented the continuous escalation of competition in this area, and may have been what prompted Amazon’s new $6 option.

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Retail TouchPoints

OCTOBER 23, 2020

The “Clicks to Bricks” (C2B) movement is disrupting retail, and it’s here to stay. Several years ago, a handful of direct-to-consumer (DTC) brands expanded into the physical retail space. Now, dozens of others have followed suit, making the leap from entirely digital to opening brick-and-mortar locations.

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Inside Retail

DECEMBER 18, 2023

How will consumers be spending their dollars in the week leading up to Christmas, what are retailers doing to entice consumers in-store and which retailers will benefit from this? These are pressing questions that many in the industry will be asking themselves in the final few big shopping days of the year. Here is what’s happening.

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Retail TouchPoints

JULY 8, 2022

The investment in store staff may be the biggest change, as GameStop has been pivoting away from its brick-and-mortar operations since it started its current turnaround effort in June 2021. The layoffs were reportedly announced to employees in a memo seen by CNBC. year-over-year to $483.7

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Retail TouchPoints

JULY 6, 2020

In an industry as diverse and wide-ranging as retail, there’s no one way to create a stellar brand experience — but there are a few common factors. With the worst of the pandemic in the rearview mirror, Hauss asked retailers what they had learned. Read about all the winners by downloading the Brand Experience Awards report.

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Boutique Customer Experience Location Accessories 281

Inside Retail

OCTOBER 17, 2023

Great product diversity, changing consumer demands, and the expansion of e-commerce have turned inventory management into a major pain point for retailers. Getting inventory management right can be a huge competitive advantage. Real-time stock visibility Knowing what stock you have is critical in retail.

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Inventory Management Management Drop-Shipping Fulfillment 182

Inside Retail

AUGUST 7, 2023

The Great Singapore Sale (GSS) used to be a headline retail event that captured the imagination and wallets of locals and tourists alike every June and July. But fast forward to 2023, it is now not even listed on the Singapore Retailers Association’s calendar of events. So how can bricks-and-mortar experiences survive in this climate?

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Shopping Consumer Marketing Promotions 130

Retail TouchPoints

SEPTEMBER 8, 2021

But the larger Amazon gets, the more competition arises. It’s not just possible but inevitable that retailers can thrive on Amazon and compete with it at the same time. The Amazon Effect also is reflected in the in-person shopping experience at brick-and-mortar retailers. Amazon: the Consumer-First Platform.

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Inside Retail

FEBRUARY 28, 2023

The luxury resale market is a very competitive arena, and the recent news surrounding The RealReal only reaffirms this statement. But the pendulum has well and truly shifted to companies needing to demonstrate profitable growth,” Jon Bird, executive director at VMLY&R Australia, told Inside Retail. So what went wrong? “It

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Retail TouchPoints

JULY 29, 2021

Toys ‘R’ Us once boasted a prime location in New York’s Time Square while also inhabiting many large out-of-town buildings in retail parks in key towns and cities in the U.S. It credited strategic investments, such as those that went into developing an omnichannel retail ecosystem. and abroad. In 2017, the U.S. In 2017, the U.S.

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Wiser

JANUARY 8, 2024

Retail price checks, an essential aspect of retail, involve monitoring and updating the prices of goods within a store. In the pursuit of competitive pricing and high customer satisfaction, these checks must be accurate, efficient, and consistent across all locations.

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Retail TouchPoints

FEBRUARY 16, 2023

Retail and hospitality industries were hit particularly hard. CoStar Group, a commercial real estate firm, estimates there were a record-breaking 12,200 brick-and-mortar store closures in 2020 as a result of the pandemic. The retail industry had to reimagine ways to reach customers that sparked a digital transformation.

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Payment Services Shopping Checkout Customer Experience 230

Inside Retail

FEBRUARY 12, 2023

Cognition Research principal Bill Morgan told Inside Retail that the world of new retail is undergoing rapid change. Amid economic uncertainty, he said that many retailers were bracing for a significant fall in retail sales this year, and are subsequently cutting marketing and capital expenditure budgets.

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Boutique Retail Trends Consumer Customer Experience 130

Retail TouchPoints

OCTOBER 14, 2020

For retailers and brands, this situation is systematically changing how their industry operates. Consumer behaviors have been uprooted and ecommerce has supplanted brick-and-mortar as the primary sales channel. Consumer behaviors have been uprooted and ecommerce has supplanted brick-and-mortar as the primary sales channel.

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Retail Gazette

NOVEMBER 5, 2023

M&S is making a big bet on bricks-and-mortar as it is set to open nine stores in November, the biggest number it has ever opened in a single month. The nine openings, which include six new shops and three store renewals, total a £80m investment from the retailer and will create more than 2,200 jobs will be created.

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Location Planning Department Stores Shopping 138

Retail TouchPoints

SEPTEMBER 15, 2021

Every year, retail brands miss out on potential revenue to the tune of $18 billion (according to Forrester research) thanks to abandoned carts. Despite their work with creators across varying platforms, we’re still seeing an $18 billion chasm between retailers and consumers. The need for progress doesn’t stop there, though.

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Retail TouchPoints

MARCH 10, 2021

Retailers that were positioned to handle massive last-mile volumes generated by a digital-first holiday posted strong results, with Amazon once again leading the way. billion , an all-time quarterly high that marked the first time the retailer cracked $100 billion in revenue. Amazon’s Q4 revenue hit $125.56

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Retail TouchPoints

NOVEMBER 4, 2022

Today’s retail supply chains have evolved into complex global webs of infrastructure, vehicles and people that move products from raw material to end consumer. The delivery experience has become an extension of a retailer’s brand. For many retailers, the entire last-mile delivery process is inefficient.

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Shipping Fulfillment Consumer Shopping 264

Inside Retail

FEBRUARY 15, 2022

This is creating new challenges for retail operations, including a particular demand for agile merchandise planning and supply-chain processes. Here are some of the big trends and the merchandising moves they’re forcing retailers to make. Retailers are finding omnichannel fulfilment complex. The WFH phenomenon.

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Planning Merchant Services Fulfillment Department Stores 130

Retail TouchPoints

MAY 6, 2021

trillion global retail industry in a state of flux. Arcadia Group’s Topshop, Bon Marche, Debenhams and TM Lewin are just a sampling of the iconic names among 60 UK retailers that have failed so far through the pandemic — representing nearly 6,500 stores and 129,000 employees. That delivery segment cost retailers $30.2

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Fulfillment Shrinkage Department Stores Returns 338

Retail Focus

FEBRUARY 4, 2022

Brands can take advantage of this trend by developing their own games or integrating gamification elements into their retail store concepts. While the first steps are being taken in brand marketing, the retail sector has so far largely not exploited the potential inherent in it. trillion gamers worldwide (IBISWorld 2020).

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Visual Merchandising Department Stores Marketing Promotions 278

Retail TouchPoints

MARCH 28, 2022

More specifically, MINISO has spent the last year-plus bolstering its brick-and-mortar footprint in North America to amplify its proprietary $10 N’ Under concept, which has become beloved among Gen Z consumers. “Our Robin Liu: Our core competitiveness lies mainly in our strong supply chain and original designs.

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Retail TouchPoints

MARCH 24, 2023

Media networks are retailers’ hottest new accessory; in fact, the sheer number of retailers that have developed retail media networks (RMNs) in the last two years is impressive, almost to the point of being overwhelming. Which begs the question, is the demand for retail media big enough for everyone to win?

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Inside Retail

JUNE 16, 2022

Online giant Amazon just announced it is driving into vehicle retail with the launch of its Automotive Part Finder. We’re always trying to make our customers’ lives more convenient through a range of products and services,” Amazon Australia’s head of automotive, Ian Bradley, told Inside Retail. “We

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Outdoor Accessories Marketing Planning 130

Hyken

JULY 16, 2021

We all know that the retail landscape changed massively in 2020. To compete, brick and mortar stores have to do whatever they can to provide excellent customer experiences with every contact they have. Face to face is one of the big advantages that brick-and-mortar stores have over online retailers.

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Payment Services Checkout Kiosk Customer Experience 116

Inside Retail

JUNE 3, 2021

Online drinks retailer Beer Cartel is raising up to $1.5 And while now there is more competition than ever in the online alcohol segment, Beer Cartel is unperturbed by the growth of major rivals. million from investors through equity crowdfunding platform Birchal to fuel the next phase of its growth. Covid kind to craft beer.

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Retail TouchPoints

JULY 2, 2020

And for retailers, that’s a lot of competition. Retailers that can provide a satisfying shopping experience have a strong advantage, but consumers are a demanding bunch. With such high standards set, other retailers must now keep up. For consumers, that’s a lot of power. Think Small. Embrace Partnerships.

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