Inside Retail

APRIL 4, 2022

Reading the recent Top 50 People in E-Commerce report from Inside Retail , a few things really impressed me. It was fantastic to read about how innovative Australian e-commerce retailers are, and how resilient they have been over a very challenging 12 months. The group has always been focused on human (i.e.,

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Retail TouchPoints

APRIL 19, 2023

Editor’s note: As retail interfaces and systems continue to evolve, the way we design retail experiences to user needs and behaviors is also transforming. Art, in its many forms, has continuously inspired the human mind across different stages of our evolutionary journey. Read part one here.

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Retail TouchPoints

JANUARY 27, 2022

Hear from more of the top leaders in retail at the Retail Innovation Conference & Expo May 10-12 in Chicago. Our view is that style is ubiquitous; style should be a part of every experience ,” Bob Kupbens, EVP and Chief Product and Technology Officer of the Neiman Marcus Group in a session at the 2021 Retail Innovation Conference.

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Retail TouchPoints

DECEMBER 14, 2021

As the world witnessed and weathered recent events including the COVID-19 pandemic, natural disasters, civil unrest and a heavy focus on social issues, retailers and consumers alike have developed a deeper understanding of the relationship between business, humans and the planet we all share. The Business Case for Ethical Commerce.

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365 Retail

OCTOBER 8, 2023

Constructed in under nine months, Lisa employs a mix of proprietary and open-source models, specifically trained for Mango’s needs. This move towards generative and conversational AI is a component of Mango’s broader technological overhaul.

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Inside Retail

APRIL 26, 2022

The world is in a race to digitalise and automate the customer experience (CX); however, CX programs have become so obsessed with data and knowing their customer, that they end up losing sight of what customers want from a brand in the first place. Speed is a human expectation. The vital component: Emotion.

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Inside Retail

AUGUST 24, 2021

Next to the rise of online and digital channels, one of the most frequently mentioned trends in retail pre-Covid was the rise of the ‘price conscious, empowered consumer’. Multiple data sources point to the increasing costs of living, meaning less discretionary spend for consumers. There is truth to this idea.

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Inside Retail

JUNE 21, 2023

Retail property was put to the sword in 2020, but now it is surging back across Southeast Asia. While retail is glamorous, many industry professionals will admit that retail property is kind of a boring necessity. per cent of retail sales, official government figures from Singstat show, down from 13.0

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Retail Focus

JUNE 3, 2021

As other sectors, including travel and hospitality, experienced online commerce surges, the retail market shifted at a more leisurely pace. Fortunately, there is well-established, proven science-based technology that enables retailers to offer carefully crafted prices, promotions and markdowns in online as well as brick-and-mortar channels.

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Retail TouchPoints

JULY 27, 2022

This new greener store incorporates technology inspired by its Sleep Number 360 product and research supported by its own data to promote sleep health. Inspired by Sleep Number’s cornerstone smart bed 360, slated to debut later in 2022, the new store design, which launched at the retailer’s Edina, Minn.

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Inside Retail

NOVEMBER 27, 2023

In the ever-evolving retail landscape, technology has swiftly moved from being a novelty to becoming the linchpin of both operational and customer-centric strategies. The crux of this phygital evolution lies in its ability to harness data and advanced tech tools to create a retail ecosystem that is intuitive, responsive and engaging.

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365 Retail

MARCH 25, 2024

By accurately anticipating the resources needed for upcoming initiatives, IT professionals can ensure that projects are completed on time, within budget, and to the required quality standards. It aids not only in the efficient utilization of human capital but also plays a crucial role in securing materials and budget allocations.

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Inside Retail

APRIL 18, 2022

Technologies can have a lot of benefits for retailers. Yet unlocking the true potential of technological innovations requires a deep understanding of the human experiences they create and interact with. Augmented reality (AR) is a clear example of the need to balance technological innovation with human experience.

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Retail Minded

SEPTEMBER 30, 2023

Welcome to the world of crafting a unique brand identity and customer engagement in retail. In this article, we will explore the art and science behind creating a retail experience that not only stands out but also forges deep connections with your customers. Then we’ll wrap it up and combine all the insights we learned.

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Retail TouchPoints

OCTOBER 12, 2021

Everything a customer comes in to us to buy is a component to make something,” said Christopher DiTullio, Chief Customer Officer at JOANN in an interview with Retail TouchPoints. There are not a lot of individual items that you grab and go, so [the customers] need help. RTP: The pandemic was a boon to craft retailers like JOANN.

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Retail TouchPoints

APRIL 14, 2023

Described as a “constantly learning fashion marketplace,” the platform combines AI and human curation to present each shopper with a personalized selection of fashions from more than 2,000 participating brands. Retail TouchPoints: So what are you trying to do differently with Shoptrue? One is AI-driven recommendations. Holley: Exactly.

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Retail TouchPoints

OCTOBER 6, 2022

But despite the rush, retailers still have multiple opportunities to maximize both in-store sales and online conversions. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022. This will create a significant opportunity for specialty apparel retailers, which are predicted to see 4.6%

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Inside Retail

MARCH 10, 2023

There’s no question that women remain underrepresented in leadership roles and still earn less than men across many industries, including retail. It’s driven by data and an individual’s accomplishments, rather than gender or personality type. Conduct a pay gap analysis, review the data, and tailor a strategy and action plan.

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Retail TouchPoints

MAY 18, 2022

The value of blending digital innovation with environmental design to create next-generation retail experiences is the message Tom Philipson, Founder and CEO of strategy and design firm YourStudio , shared during the design:retail Conference and Expo session titled Radical Retail: Connected Future at the Retail Innovation Conference and Expo.

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DMS Retail

JANUARY 19, 2024

In today’s retail landscape, the integration of chatbots and artificial intelligence (AI) has become a game-changer. Retailers, from small boutiques to large chains, are leveraging these technologies to enhance customer experience and streamline operations. AI is at the forefront of this evolution, particularly in marketing.

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Retail Gazette

MARCH 28, 2024

An absolute focus on improving the shopper experience is not anything new for retailers – it is what successful retailers have long focused on to drive loyalty and revenue. However, the improvements and capabilities offered by GenAI are reshaping retail. Speaking recently at NRF, Kevin Gleason, Sr.

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Wiser

MARCH 24, 2020

Across nearly every retail vertical, companies are faced with pressure from regulators and consumers to provide more visibility into their supply chains. While it’s often discussed in terms of serial numbers, serialization doesn’t necessarily need to follow a strict numerical pattern.

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365 Retail

FEBRUARY 15, 2024

Retail success hinges significantly on the seamless operation of warehouses, where every detail from inventory management to order fulfilment directly influences customer satisfaction and bottom-line results. Automation also supports a safer working environment by taking over physically demanding tasks, reducing the risk of injuries.

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Wiser

NOVEMBER 13, 2023

Leveraging the potential of store associates to become product advocates opens up a new dimension for retailers to connect with their customers organically. Their direct communication with customers offers an authentic, human touch often lacking in online interactions.

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Retail Minded

MARCH 2, 2022

In the retail industry, robots are commonplace. Many retailers use robots as coworkers in factories, warehouses, and shops. Some even perform critical tasks to complete the entire retail process. But can Robotic Process Automation (RPA) take retail automation to the next level? Common Challenges In Retail.

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365 Retail

MAY 24, 2023

It revolutionised how the world conducts business across industries from retail and hospitality to healthcare, logistics and more, making transactions and tracking faster, easier, and even safer. But it was decades in the making, born by the grocery sector’s need to bust long checkout queues.

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Retalon

FEBRUARY 14, 2024

The essence of retail analytics insights cannot be understated. It is the backbone shaping the future of retail enterprises. Through the critical lens of data analysis, businesses are steering towards a more informed and strategic approach. Retail analytics insights play a pivotal role in strategic decision-making.

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Inside Retail

MAY 2, 2021

Retail brands quickly realised that it was no longer business as usual after the pandemic set in, and marketing plans, execution, creative, and channels had to be re-thought wholescale. But it is not just the initial seismic shifts in consumer behaviour that have thrown down the gauntlet for retail. Shopping with purpose.

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Retail TouchPoints

APRIL 22, 2024

However, as retail landscapes evolved and consumer demands became more sophisticated, this linear approach showed limitations. Welcome to the future of retail, where the checkout lines are virtual, the service is personal and the experience is anything but linear.

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Rangeme

OCTOBER 25, 2022

There are a few key factors to keep in mind as you kick-start a launch into retailers nationwide. Prioritize the distributor that delivers the most insightful look into your company’s sales, inventory, shipments, and analytics, as these metrics help support your retailer relationships. Where do you begin? 2) Say “no” to deductions.

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Retail TouchPoints

JUNE 19, 2023

Our recent study conducted with IHL, How Retailers Win Loyalty in an Omnichannel World , looks into the need for all retailers to take a firm hand in optimizing their inventory. But it’s physical retailers that have the most to lose by not doing so. Impulse spending accounts for a sizable chunk of retail revenue.

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Retail TouchPoints

OCTOBER 28, 2022

In today’s competitive and connected retail market, one mistake or delay can result in losing ground to a competitor. One of the most powerful tools you should implement to ensure your long-term success is a retail Enterprise Resource Planning (ERP) system. What is a Retail ERP System?

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Wiser

OCTOBER 2, 2020

How to get better visibility into retailers? Listen in to hear from Tom Vieira, Wiser’s Director of Product, In-Store, and Casey Berns, Associate Director Shopper Insights and Category Advisory Services at The Clorox Company, as they cover six store conditions consumer brands need to monitor to win at the register.

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Retail TouchPoints

JUNE 3, 2021

Ecommerce University was developed to dig into the new, emerging and evolving trends driving this exciting era of retail. Produced by retailX , this three-day webinar series offered curated research, insights and best practices that will uncover what it takes to win in e-retail today — and in the future. E-commerce University 2021.

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Nvidia

DECEMBER 14, 2021

See animated digital humans at work in the exact same, but digital version of the plant. Drag and drop in robots to move heavy materials, and run simulations for optimizations, taking in real-time factory floor data for improvements. Watch pristine car bodies gliding along the line and robots rolling up with parts.

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Retail TouchPoints

MAY 13, 2022

These expectations, however, constantly change, requiring retailers to be flexible and adaptable in turn. This is why routed delivery strategies are important for retailer success. And when properly applied, routed deliveries can help improve retailer and business efficiencies. How does this optimize efficiency?

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Retail TouchPoints

APRIL 8, 2024

Sri Narasimhan Consumers may wonder what companies do with all this data, or if they do anything at all. increase in associate usage of the retailer’s VOC (Voice of the Customer) platform over the course of the campaign, with 6,000 logins in one month from 2,000 different associates. How important is this to overall CX improvements?

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