Retail TouchPoints

NOVEMBER 18, 2022

Deliveries from more than 2,000 Rite Aid stores in 16 states will be powered by the Grubhub Marketplace , making thousands of the retailer’s OTC, wellness products and snacks more accessible to consumers. In August 2022 Office Depot partnered with Uber Eats to deliver office supplies from more than 900 of its stores.

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Point of Sale Supermarket Customer Experience Management 285

Retail TouchPoints

FEBRUARY 21, 2023

In retail, the wow factor refers to the business’ ability to amaze customers and convert them into store or brand admirers. Retailers that understand the customer journey and adopt innovative strategies are looking at ways to turn their brick-and-mortar stores into experience centers. Most stores today have wired connectivity.

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Sporting Goods Payment Services Shrinkage Point of Sale 254

Retail TouchPoints

JULY 14, 2023

Retailers are adapting their store environments to meet consumers’ heightened demand for ease and convenience. Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year.

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Payment Services Accessories Point of Sale Store Operations 230

Retail TouchPoints

FEBRUARY 7, 2023

American Dream’s newest tenant will be The ADdress, a 55,000-square-foot multi-brand store in a space that previously had been leased by Century 21 , according to Glossy. The concept was developer by Triple Five Group and is billed as the “first-ever modest clothing department store” (i.e.

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Payment Services Department Stores Checkout Finance 256

Retail TouchPoints

APRIL 16, 2024

“It’s exciting to see a checkout-free capability live in one of our stores,” said Eric Traxler, VP of IT at Aldi in a statement. Although more challenging, it was important to us to launch this technology in a typical store and not one purpose-built for us,” noted Will Glaser, CEO of Grabango in a statement.

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Retail TouchPoints

SEPTEMBER 19, 2023

Consumers select their items and then leave the store via an exit gate that they unlock either with their credit or debit card or by hovering their palm over an Amazon One device. We are seeing great traction for this new store, and our fans are enjoying the experience.”

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Retail TouchPoints

NOVEMBER 3, 2021

To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it. More Mobile Deployments for Store Associates and Managers Mobile solutions empower managers to get out of stores’ back offices and onto the floor.

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Payment Services Checkout Fulfillment Kiosk 356

Retail TouchPoints

JANUARY 26, 2022

For those not familiar, it’s an enormous structure, and like most auto-centric suburban shopping centers, it’s surrounded by acres of parking spaces. It’s also an outgrowth of the fact that many malls already had large spaces sitting empty because the traditional anchor stores had left.

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Outdoor Shopping Kiosk Customer Experience 319

Retail TouchPoints

JUNE 15, 2022

The chatter of the store “being dead” is evolving from belief that the physical store is fading amid the shift to digital, to seeing that it’s the role of the store that is changing — and a vital one at that. Still, many retailers are opening fewer and often smaller stores with increasing expectations for top-notch experiences.

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Retail TouchPoints

OCTOBER 9, 2023

It has only been a few years since ecommerce flipped the switch on brick-and-mortar, but the use of the term doesn’t fully convey the role that retail stores play in modern business. When did you notice that your favorite store had changed? Or that Clinique and MAC makeup is now sold in certain Target stores.

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Retail TouchPoints

FEBRUARY 15, 2021

Even the best business plans expect some bumps along the road: financial insecurity among consumers, supply chain complications, a shortage of labor or reduced in-store traffic. Demand for brick-and-mortar space was last on the list, and CBRE expects a 50% decrease in demand for store spaces. A Look at the Market.

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Fulfillment Checkout Store Layout Consumer 278

Retail TouchPoints

MAY 23, 2022

The next step for the 112-year-old floral and gift brand is offering its partner florists updated features within its new MercuryOnline (MOL) platform, powered by Shopify , which FTD CTO Matt Powell describes as “ how digital commerce interfaces with store operations.”. That’s what the word ‘Telegraph’ was for.

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Payment Services Customer Experience Fulfillment Point of Sale 267

Retail TouchPoints

FEBRUARY 27, 2024

In the store environment, retailers need to evaluate the physical security of POS terminals and self-scanning technology. While the report primarily focuses on how AI can optimize store layouts and marketing strategies, there is an underlying message on data security.

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Payment Services Wholesale Store Layout Inventory Management 268

Retail TouchPoints

MAY 27, 2022

Consumers visiting brick-and-mortar stores, particularly those in the market for big-ticket items, want store associates both to help them understand exactly what they’re paying for and connect them with the model that fits their needs and budget. The 10 stores where associates received the mobile-delivered training saw a 26.2%

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Employee Engagement Point of Sale Consumer Management 279

M19 Retail

FEBRUARY 1, 2024

Mi9 is a leading provider of software solutions spanning merchandising, store operations, customer engagement, e-commerce, and business analytics for the Retail industry. The Mi9 team has built something truly impressive within the retail space, and I look forward to working closely with them. said Mike Byrne, CEO of Elevate.

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Merchandise Store Point of Sale Wholesale Store Operations 52

Retail TouchPoints

NOVEMBER 2, 2020

The convenience store experience just got more convenient at Chartw ells , a division of Compass Group that operates thousands of stores on college and corporate campuses. The retailer recently debuted its first store to be retrofitted with checkout-free technology at the University of Houston campus.

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Checkout Payment Services ATS Location 264

Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. While businesses like salons likely already had scheduling systems integrated into their operations, others needed to deploy them quickly — and they found that the POS was a logical place to work from.

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Point of Sale Merchant Services Payment Services Checkout 242

Retail TouchPoints

NOVEMBER 11, 2021

Want the latest thinking on how brick-and-mortar stores can be reconfigured for a post-pandemic environment? Reimagining and reconfiguring the physical store. Many DTC brands are leveraging physical retail and experiential spaces to fuel their growth. Curious about how consumer attitudes and behaviors are evolving?

Merchant Services 318

Merchant Services Payment Services Consumer Beauty and Health 318

Retail TouchPoints

JUNE 12, 2020

It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to create a positive customer experience. But as with so many other things, the definition of what constitutes a clean store has been intensified by the COVID-19 pandemic.

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Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly.

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Retail TouchPoints

AUGUST 17, 2020

One improvement they made was to store the takeaway cups at an angle within easy reach of the associate, making it easier to grab and fill a cup than if they were part of a vertical stack. While taking a detailed look at an individual process, there’s also opportunity in process variability between stores. Small changes matter.

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Retail TouchPoints

JULY 14, 2020

Conor Riley: Several years ago, our products were promoted primarily through subscription boxes geared toward a younger consumer base at $10 per month , but then our brand was picked up by stores like Nordstrom. where it is being sold at higher price points. There is not enough floor space to tell your story in the store.

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V Count

SEPTEMBER 15, 2022

If you’re running a brick-and-mortar business, you may want to invest in one of these point-of-sale systems. As a business owner or a store manager, you’ll face countless challenges, and turning your business into a successful one usually requires time, effort and commitment.

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Merchant Services Payment Services Inventory Management Planning 98

V Count

SEPTEMBER 15, 2022

If you’re running a brick-and-mortar business, you may want to invest in one of these point-of-sale systems. As a business owner or a store manager, you’ll face countless challenges, and turning your business into a successful one usually requires time, effort and commitment.

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Merchant Services Payment Services Inventory Management Planning 92

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

In an industry where traditional store-based retailing is still predominant, manufacturers are coping with the changing dynamics of consumer behaviors, business models; and automation. New Look Stores. Retailers are also now tasked with turning temporary store hacks into longer-term standards.

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Retail Trends Consumer Payment Services Fulfillment 94

CJ Retail Solutions

JULY 7, 2023

In the fast-paced world of retail, maintaining optimal store operations is crucial for success. In this blog post, we will delve into various maintenance solutions that can help retailers streamline their operations, reduce downtime, and maximise efficiency.

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Customer Experience Inventory Management Boutique Management 52

Retail TouchPoints

DECEMBER 25, 2023

Comparable store sales increased 9%, and the company’s gross margin increased to 58.8%. Consumers today expect a better in-store shopping experience from brick-and-mortar retailers, and retailers that can give it to them will continue to thrive even in the face of ever-increasing convenience from online competitors.

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Retail Next

FEBRUARY 28, 2020

In today’s retail world, the in-store experience is more responsive and adaptable than it’s ever been before. A combination of advancing technology, the need to compete with online shopping, and modernized strategies has led to fundamental changes in stores of all kinds. Prioritizing Experience Over Inventory.

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Payment Services Customer Experience Point of Sale Shopping 52

Retail Next

OCTOBER 3, 2019

There are many ways you can utilize technology in your business, from shopper traffic counting and retail analytics to sophisticated point-of-sales (POS) systems and beyond. A dairy is likely to sell more ice creams during summer, while a clothing store will sell more coats and jumpers leading into winter. Cyber Security.

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Inventory Management Management Point of Sale Shipping 52

Retail Geek

JULY 30, 2021

Jason is back on the road and has some retail store visit reports: Bed Bath & Beyond Flagship in Chelsea Harry Potter Store New York Google New York Neighborhood Goods Starbucks Reserve New York. Jason: [1:35] Yeah it was fun I mostly want to focus on stores that had opened for the first time during the pandemic and surprisingly.

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Visual Merchandising Payment Services Advertising Merchant Services 105

Retail TouchPoints

MAY 31, 2023

People have different mindsets when entering a brick-and-mortar store. Some people are certainly cautious about in-person interactions, so they’re often in the store for a specific reason. Online sales accounted for 14.5% of total retail sales in the second quarter of 2022 — a 7.4%

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Advertising Customer Experience Point of Sale Marketing 269

Retail TouchPoints

SEPTEMBER 19, 2023

Earlier this month, Instacart added new AI features and in-store engagement opportunities to its suite of solutions. In addition to a recent partnership with Aldi , Instacart also moved beyond the grocery space by working with PetSmart. grocery industry, according to the company’s SEC filing.

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