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Buy Now, Pay Later: Does it Work for your Online Retail Business?

Retail TouchPoints

consumers have now used a buy now pay later (BNPL) service. . Businesses looking for ways to gain a competitive edge over their competitors have been pushing service advantages into new areas, including alternative payment models. Using BNPL, approved customers can defer payments at checkout — both online and in-store.

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One in Three Brits Would Prefer To Reach Customer Service via WhatsApp

365 Retail

One in three Brits would prefer to contact customer service via SMS or WhatsApp, new research shows, highlighting the need for businesses to employ a fully omnichannel presence. The post One in Three Brits Would Prefer To Reach Customer Service via WhatsApp appeared first on 365 RETAIL | Retail Technology News.

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Can Singapore’s CapitaLand maintain its momentum as the economy slows?

Inside Retail

It operates retail properties, mixed-use projects and office buildings. Although it operates primarily in Singapore, it also has a few projects in Germany and Australia, including Sydney’s Greenwood Plaza. It has 26 properties in all. Yet shopper traffic is up by much the same amount in both downtown and suburban malls (29.9