Payment Services Point of Sale Social Commerce Store Operations 
Retail TouchPoints
OCTOBER 4, 2023
The numbers from our latest guide to omnichannel commerce speak for themselves, showing that marketing across three or more channels earns brands 250% higher engagement. Social commerce metrics are up in 2023 , with a 9% increase in gross merchandise value and a 63% increase in average order value across BigCommerce’s merchants.
Retail TouchPoints
DECEMBER 21, 2023
Retailers have countless data points around shoppers’ unique buying habits, their purchase and browsing history, and their preferred payment and shipping methods. Peter Karpas is CEO of Bold Commerce , the checkout company for leading omnichannel retailers and DTC brands. They just have to put it into action at checkout.
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Retail TouchPoints
JUNE 15, 2022
Other retailers and QSRs are now seeing the value in controlling traffic flow and general store congestion by locating checkouts at more than one entrance, or expanding the area to reduce employee count and handle more transactions faster. Roaming checkout enables employees to take payments from shoppers from anywhere inside the store.
Retail TouchPoints
JULY 29, 2020
To accomplish this, operational models need to be adapted quickly. Predicting what’s to come isn’t easy, but having a robust network infrastructure in place would allow retailers to deploy new services rapidly when they’re ready to add them — regardless of where stores are located, or how long they’ve been established.
Retail TouchPoints
NOVEMBER 11, 2021
Lionesque Group CEO Melissa Gonzalez and MG2 Design Principal Justin Hill will reveal how retailers can rethink the checkout experience while maintaining fluidity between high-touch customer service and self-service capabilities during an interactive roundtable discussion on Nov. 17 from 1:20 to 2:10 p.m. 17 from 12 to 12:30 p.m.
Retail TouchPoints
AUGUST 14, 2020
Social commerce, engaging customers through influencers and shoppable posts are a few of the strategies being used by top retailers. “We’re Stores will be critical again this year, but more as fulfillment centers providing curbside pickup, BOPIS or other contactless transactions.
Retail TouchPoints
JULY 14, 2020
Riley: We have seen a massive increase in online sales, up 5X. To adjust for this volume, we have changed some fulfillment, shipping and customer service capabilities. RTP: How has business been during the coronavirus crisis, and how have you pivoted? You have to do the important housekeeping on your web site.
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