Retail TouchPoints

FEBRUARY 20, 2025

billion investment in omnichannel growth, the furniture retailer is planning seven new Plan and Order Point stores with pickup locations this year; the eighth store, in Santa Monica, Calif., The new Plan and Order Point stores will be located in Cherry Hill, Pa.; Building off a $2.2 will be solely a pickup point. Beaverton, Ore.;

Planning 214

Planning Fulfillment Location Payment Services 214

Retail TouchPoints

MARCH 7, 2025

Even though more than half ( 56% ) of retailers surveyed by KPMG completed a major payments modernization program within the past year, even more 83% already are modernizing their payment infrastructure, or are planning to do so in the new future. Consumer and Retail Leader at KPMG in an interview with Retail TouchPoints.

Payment Services 138

Payment Services Fulfillment Department Stores Customer Experience 138

Retail TouchPoints

JANUARY 29, 2025

The move is part of a reorganization plan that was approved by the U.S. With our restructuring process now behind us, we have renewed energy and excitement to deliver for our customers, said Satish Malhotra, CEO and President of The Container Store in a statement. Bankruptcy Court on Jan.

Payment Services 232

Payment Services Specialty Retailers Finance Customer Experience 232

Retail Focus

JANUARY 20, 2025

PXP , a leading omnichannel global payment platform and innovative industry disruptor, is announcing the launch of its industry-redefining technology platform, PXP Unity. Marking a shift in payments, PXP offers a single integration into a commerce ecosystem that makes business simpler, better and more connected.

Merchant Services 148

Merchant Services Payment Services Management Planning 148

Inside Retail

JUNE 25, 2025

The act, which has not yet been passed by the US House of Representatives, would create a pathway for banks, fintech firms and big-box retailers, such as Amazon, to issue their own stablecoins or weave them into their current payment platforms. What are stablecoins? They’re merchant instruments that lower retail costs.

Merchant Services 147

Merchant Services Payment Services Consumer Checkout 147

Retail TouchPoints

FEBRUARY 7, 2025

In fact, more than three-quarters of B2B companies claim their buyers expect a digitized sales process, according to Deloitte Digital research. However, nearly the same amount ( 71% ) of respondents describe their processes as moderately to extremely manual. Reality 2: The B2B Sales Process is Complex.

Payment Services 279

Payment Services Customer Experience Wholesale Planning 279

Retail TouchPoints

OCTOBER 30, 2024

Self-service kiosks allow shoppers to take charge. Laptops allow hybrid retail workers to provide personalized customer service from remote locations, and new use cases for AI in retail continue to emerge as organizations experiment with the technology to better serve customers and propel business. IT teams today can (and should!)

Payment Services 269

Payment Services Kiosk Customer Experience Management 269

Retail TouchPoints

JULY 14, 2025

Along with these state laws, the Federal Trade Commission (FTC) Act governs the activities of businesses selling goods and services online. It is important for retailers to be aware of the different laws that apply to these programs in the locations where they operate to avoid class actions and state or federal enforcement actions.

Payment Services 148

Payment Services Advertising Consumer Customer Experience 148

Retail TouchPoints

FEBRUARY 26, 2025

Ask for documentation of suppliers data security practices and incident response plans. Organized fraudsters use search and social media ads to deceive customers into clicking through to fake websites that steal their payment data, account login credentials or both. Supplier cybersecurity. Vendor communication.

Payment Services 236

Payment Services Returns Accounting Shipping 236

Retail TouchPoints

APRIL 23, 2025

The insights and retail intelligence provide flexibility and consistency to how retailers manage their online and in-store returns processes. The data is generated from actual returns processed online and in-store at 60 of the top 100 U.S.

Returns 162

Returns Loss Prevention Planning Payment Services 162

Retail TouchPoints

APRIL 11, 2025

Thus, as retail continues to move in a digital direction, the question on business leaders minds is are your current customer systems, processes and infrastructure prepared for digital retail in an ever-changing landscape? Retail sales, adjusted for the inclusion of Black Friday, fell by 0.3%

Payment Services 237

Payment Services Point of Sale Clienteling Customer Experience 237

Retail TouchPoints

FEBRUARY 25, 2025

Clean, validated address data is an essential business asset that drives a smoother customer experience, reduces operational costs and minimizes errors. Will the item purchased arrive on time and as planned? This seamless data integration reduces costs and enhances customer service, supporting accurate, efficient order delivery.

Merchant Services 179

Merchant Services Payment Services Supply Chain Management Shipping 179

Retail TouchPoints

JANUARY 2, 2025

billion Kroger-Albertsons tie-up as well as the November 2024 end of a planned Capri Holdings and Tapestry merger. Walgreens Agrees to $192.5M Settlement with Shareholders Over Failed Rite Aid Merger (Oct.

Payment Services 278

Payment Services Checkout Wholesale Consumer 278

Retail Focus

APRIL 1, 2025

They want seamless experiencesfrom clear product information and localised payment options to transparent shipping costs and easy returns. They assist with localisation, currency, tax compliance, and shipping integration, allowing businesses to scale without having to build everything from scratch.

Payment Services 130

Payment Services Shipping Returns Apparel 130

Small Biz Trends

JULY 19, 2025

Its user-friendly interface simplifies the setup process, allowing you to get started quickly. The thorough payment processing supports multiple options, making transactions seamless. Furthermore, robust inventory management tools enable real-time tracking, which is essential for efficient operations. for online sales.

Payment Services 91

Payment Services Inventory Management Checkout Point of Sale 91

Small Biz Trends

JULY 10, 2025

Business Protections: Small businesses should utilize secure payment gateways and conduct regular employee training to enhance security against potential fraud attacks. Prompt Response: Have a clear action plan for reporting fraudulent activity and responding effectively to minimize damage and maintain customer trust.

Payment Services 102

Payment Services Merchant Services Accounting Finance 102

Retail TouchPoints

JULY 1, 2025

Claire’s currently operates nearly 2,000 stores globally, 190 of which are under the Icing banner. The company had planned to go public in 2021, but scrapped those plans two years later. Since then, Claire’s has been busy building out its IP to facilitate a transformation into a full-blown lifestyle brand.

Payment Services 113

Payment Services Wholesale Accessories Planning 113

Retail TouchPoints

JANUARY 6, 2025

Campus foodservice leader Sodexo will open nearly 100 Food Hive markets on college campuses by 2026, beginning with the approximately 30 locations opening during the 2024-2025 academic year.

Planning 278

Planning Checkout Location Marketing 278

Inside Retail

JULY 15, 2025

While working in Amazon’s logistics operations back in 2021, Ohanessian felt there was something “lacking” with the company’s Amazon Go grocery stores. Ohanessian envisioned a retail space that could be easily installed, remotely managed and operate 24/7 without employees.

Payment Services 130

Payment Services Location Apparel Store Operations 130

Retail TouchPoints

JUNE 12, 2025

Digital shopping and payments app Klarna has partnered with the Nift gifting platform, offering Klarna users a choice of gifts at key points in the purchase cycle in categories including fashion, jewelry, restaurants, music and home goods. The Nift offering is now available to all U.S. Klarna users. and the UK.

Merchant Services 147

Merchant Services Payment Services Jewelry Customer Experience 147

Retail TouchPoints

NOVEMBER 19, 2024

The platform has kicked off the service in the alcohol category and will expand it to categories including beauty, electronics and more in the coming months. DoorDash also has introduced a one-year discounted DashPass plan for SNAP/EBT recipients for $4.99 per month, offering $0 delivery fees and lower service fees on eligible orders.

Merchant Services 276

Merchant Services Shopping Payment Services Checkout 276

Inside Retail

MAY 11, 2025

A new survey by financial platform Money has shown that Australians still want the option to use cash despite the growing popularity of digital payments. An additional 14 per cent want essential services such as supermarkets and pharmacies to continue offering the option. Some small businesses will be exempt.

Payment Services 130

Payment Services Consumer Finance Supermarket 130

Retail TouchPoints

JANUARY 6, 2025

This is also the moment to renegotiate supplier contracts to share the cost burden, secure discounts, defer payments or temporarily freeze prices. And finally, conduct scenario planning by building models to prepare for multiple outcomes, prioritizing investments in high-margin categories and diversifying risk.

Apparel 278

Apparel Consumer Payment Services Promotions 278

365 Retail

JUNE 9, 2025

Due to the fact that buyers are now looking for simplicity and personalization throughout their whole buying process, it is important to include some flexible payment options and ensure that clients have the best experience possible. Repeat interactions with flexible payment options also build loyalty.

Payment Services 52

Payment Services Customer Experience Clienteling Checkout 52

Retail TouchPoints

JULY 10, 2025

The financial ratings agency said that because the $600 million in financing from a majority of existing Saks bondholders involves “the planned exchange of its notes at a discount to par,” it is “tantamount to a default.” “The billion asset-based lending (ABL) facility to $415 million as of Feb. billion.

Finance 147

Finance Payment Services Planning Marketing 147

Inside Retail

JANUARY 9, 2025

Once, borrowing money to make a purchase was a relatively tedious process, not a spur-of-the-moment thing. True, some stores offered lay-by plans that would let you pay for goods in instalments. Many BNPL providers charge less visible fees, such as late payment fees and account maintenance fees. Why might they be spending more?

Merchant Services 130

Merchant Services Payment Services Consumer Checkout 130

RETAIL MANAGEMENT SOFTWARE

DECEMBER 2, 2024

Retail digital transformation is the process of leveraging technology to fundamentally change the way a retail business operates. It involves integrating digital tools and processes across all aspects of the business, from product development and marketing to sales and customer service.

Payment Services 108

Payment Services Inventory Management Management Customer Experience 108

Small Biz Trends

JULY 13, 2025

Optimized User Experience: A user-friendly website with seamless navigation, mobile compatibility, and efficient checkout processes directly influences sales and customer satisfaction. A well-executed marketing plan drives traffic and sales. Data-Driven Decisions : Top businesses leverage data analytics to optimize their operations.

Payment Services 92

Payment Services Checkout Inventory Management Advertising 92

Small Biz Trends

JULY 22, 2025

Various systems cater to different needs, whether you’re a small retailer on a budget or managing a larger operation. For instance, eHopper POS and SumUp offer free plans , whereas Square and PayPal Zettle provide cost-effective transaction fees. SumUp likewise provides a free plan alongside a $54 card reader, charging 2.6%

Payment Services 70

Payment Services Inventory Management Point of Sale Management 70

Retail TouchPoints

JUNE 10, 2025

The retailer promises that it will soon enhance Sparky’s capabilities to include reordering, service bookings and the ability to understand text, image, audio and video inputs. The “Ask Sparky” button in the Walmart app can offer insights to prepare for virtually any occasion. Queries such as “How do I fix this leaky faucet?”

Payment Services 147

Payment Services Shopping Planning Customer Experience 147

Small Biz Trends

JULY 7, 2025

Quality Customer Service: Prioritize exceptional customer service and streamlined shipping practices to build trust, enhance brand reputation, and foster long-term customer relationships. Integrated Payment Solutions : eBay facilitates secure payment processing, enhancing customer confidence. 2.9% + $0.30

Payment Services 107

Payment Services Accounting Shipping Markdowns 107

Retail Gazette

JANUARY 1, 2025

These will include up to 25 new Co-op operated stores with the first stores launching in early 2025 at The Anchorage in Salford Quays and East Benton in Newcastle-upon-Tyne. It comes comes as part of wider plans to open 120 new Co-ops over the next four years. They will also operate as a hub for Co-ops online quick commerce operation.

Payment Services 98

Payment Services Returns Location Planning 98

Inside Retail

MARCH 12, 2025

Economic and demographic drivers The General Statistics Office of Vietnam estimated retail sales of goods and consumer services grew by 9.3 Major e-commerce players such as Shopee, Lazada and Tiki are expanding their operations, further integrating online and offline shopping experiences. per cent year-on-year in Q4 last year.

Payment Services 130

Payment Services Location Finance Consumer 130

Retail Focus

APRIL 15, 2025

Enhancing cash inflows may be achieved by implementing effective invoicing procedures and providing incentives for early payments; managing outflows can be achieved by negotiating advantageous terms with suppliers. Regularly updating these papers guarantees regulatory compliance and enhances confidence with investors and lenders.

Management 130

Management Payment Services Finance Accounting 130

Retail TouchPoints

JULY 11, 2025

A sleek front end won’t solve underlying issues if the user experience hasn’t been carefully planned. It streamlines operations, enhances data accuracy and reduces the risk of inconsistent user experiences caused by system silos. System integration ensures your tech stack works in harmony.

Merchant Services 147

Merchant Services Payment Services Checkout Inventory Management 147

Small Biz Trends

JULY 16, 2025

Crafting an effective sales strategic plan is vital for achieving your business objectives. Choosing the right selling channels comes next, followed by building a structured sales process to improve efficiency. criteria to guide your planning and performance assessment. Key Takeaways Define clear sales goals using S.M.A.R.T.

Planning 70

Planning Payment Services Promotions Marketing 70

Retail TouchPoints

JUNE 10, 2025

Additionally, because many Curacao customers want to send products to family or friends in their home countries, the retailer has streamlined this process by stocking warehouses in several Latin American countries with furniture, appliances and even motorcycles to support fast delivery to recipients outside of the U.S.

Payment Services 147

Payment Services Home Furnishings Apparel Consumer 147