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Laying the Operational Foundation for Autonomous Stores

Retail TouchPoints

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. Grocery retail is rooted in a traditional brick-and-mortar business model, with many longstanding and comprehensive internal processes.

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How to Improve Business Processes with B2B eCommerce Software

Retail Focus

However, to do that, the system needs to be operable 24/7 throughout the entire year. But, of course, that has many downsides, such as cost, workforce planning, etc. The ultimate benefits that come with all of that include: reduced operating costs, fewer operator errors, increased sales, . enhanced staff efficiency, and.

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The ‘glocal’ strategies driving expansion for top Aussie retailers

Inside Retail

In essence, acting ‘glocal’ acknowledges the importance of building a strong global presence while simultaneously tailoring products, services, and marketing strategies that best resonate with the unique preferences and cultural nuances of local markets. Process standardisation Any expansion initiative is going to require scalable systems.

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How Retailers can Combat the Rising Threat of Theft

Retail TouchPoints

As the tactics behind these crimes become increasingly sophisticated, and customer expectations for in-store experiences are higher than ever, retailers are finding it more difficult to protect their assets while maintaining great service. While they solve one issue, they create a few more when it comes to theft. Set safe web browsing rules.

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Ecommerce IT Support: 7 Key Services Every Online Retailer Needs

365 Retail

Besides providing worry-free operations, ecommerce support services are paramount to forming great customer service—a crucial aspect that could make or break your digital venture. This brings us to an important question: As an online merchant, what key services do you need to stay ahead of the game?

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Custom PoS benefits and 6 essential features

365 Retail

PoS systems are becoming essential for managing everyday commercial operations, from simple payment processing to inventory management and sales analytics in retail companies. Apart from cash, modern PoS systems should allow credit card and mobile wallet payments, as well as those made online in web stores.

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How Edge Computing Enables the Retail Store of the Future

Retail TouchPoints

Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics. Innovations have slowed since then, but edge computing will usher in a new wave of personalization and self-service for modern shoppers.