Inside Retail

MAY 18, 2025

M&S suspended all online orders, affecting both clothing and homewares sales, which make up a significant portion of its revenue. In-store operations were also affected, with disruptions to contactless payments and shortages of staple items in some locations, resulting in customer dissatisfaction.

Payment Services 130

Payment Services ATS Fulfillment Supermarket 130

Retail TouchPoints

DECEMBER 3, 2020

Inmar Intelligence , a data-driven technology-enabled services company, has launched InmarPay, a unified omnichannel payment platform. InmarPay aims to drive profitability by connecting consumer engagement and payments for retailers, pharmacies and CPG manufacturers.

Merchant Services 179

Merchant Services Payment Services Promotions Consumer 179

Retail Focus

MARCH 13, 2025

Retailers are adopting advanced technologies to improve customer interactions, streamline operations, and stay competitive. Contactless and Frictionless Payments Long checkout lines have been a longstanding frustration for shoppers. To combat this, retailers are embracing contactless and frictionless payment solutions.

Payment Services 147

Payment Services Checkout Inventory Management Kiosk 147

Retail TouchPoints

JULY 11, 2024

Ebay is working to better support its sellers with a revamped advertising experience as well as a new Business Cash Advance offering that gives sellers quick access to revenue-based loans. The new financing option, part of Ebay Seller Capital , is being offered in partnership with embedding finance platform Liberis. “As

Advertising 277

Advertising Payment Services Finance Promotions 277

Retail TouchPoints

MAY 16, 2024

Providing healthcare services — such as Botox, hair removal, skin contouring and even facelifts — in a sleek spa environment means many who first come in for a one-time facial or massage ultimately may opt for more expensive healthcare services. Bespoke statement designs and calls to action also promote faster payments.

Payment Services 262

Payment Services Promotions Consumer Finance 262

Retail TouchPoints

FEBRUARY 25, 2025

Clean, validated address data is an essential business asset that drives a smoother customer experience, reduces operational costs and minimizes errors. This seamless data integration reduces costs and enhances customer service, supporting accurate, efficient order delivery.

Merchant Services 179

Merchant Services Payment Services Supply Chain Management Shipping 179

Inside Retail

JANUARY 3, 2023

With new applications on the horizon, AI is set to play an ever growing role in improving not only customer experience, but also store efficiency and operations. Retail workers have access to information about products, promotions, and pricing instantly. Payment systems evolution. Robotics on the rise.

Payment Services 290

Payment Services Shopping Checkout Kiosk 290

Retail TouchPoints

NOVEMBER 29, 2024

Indonesian platforms like Tokopedia and Bukalapak in particular exploit that country’s large, tech-savvy “Gen Next” cohort. South Koreans enjoy blazing digital infrastructure and high social media engagement through platforms such as KakaoTalk and Naver Shopping. Cultivating KOCs (key opinion consumers, a.k.a. influencer).

Social Commerce 278

Social Commerce Beauty and Health Payment Services Consumer 278

Retail TouchPoints

SEPTEMBER 9, 2022

Instacart has acquired Rosie , an ecommerce platform serving local and independent grocers, wholesalers and retailers, as Instacart seeks to build on its commitment to smaller businesses in addition to expanding its digital offerings. .

Grocer 296

Grocer Payment Services Fulfillment Wholesale 296

Retail TouchPoints

FEBRUARY 3, 2023

Here are ways SMBs can create new revenue-increasing opportunities, maneuver through tricky market conditions and grow their online business throughout 2023. Have a simple checkout process. Simple and easy checkout processes are needed to seal the deal. Make customer service a priority. Be mobile-friendly.

Merchant Services 286

Merchant Services Payment Services Marketing Drop-Shipping 286

Retail TouchPoints

FEBRUARY 25, 2022

In conjunction with the upcoming National Consumer Protection Week, the Retail Gift Card Association (RGCA) is promoting a public service announcement to inform consumers about steps toward secure use. Postal Service. Gift cards remain a popular purchase among consumers, but they also provide openings for scammers and criminals.

Promotions 286

Promotions Consumer Payment Services Shopping 286

Retail Focus

APRIL 1, 2025

A cross-border approach, in contrast, allows brands to diversify their revenue streams. They want seamless experiencesfrom clear product information and localised payment options to transparent shipping costs and easy returns. Secure and localised payment options Not all countries use credit cards.

Payment Services 130

Payment Services Shipping Returns Marketing 130

Retail TouchPoints

OCTOBER 30, 2023

One such payment option that has demonstrated its effectiveness in streamlining these transactions is Dynamic Currency Conversion (DCC). DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Benefits for Retailers 1. As evidenced by the data showing U.S.

Merchant Services 294

Merchant Services Payment Services Point of Sale Consumer 294

Retail TouchPoints

MARCH 30, 2022

From the large spike of social platform users and increased time spent online to measurement fluctuations, everyone has developed new behaviors and preferences within the social space. 2020’s lockdowns forced brands to get creative with their digital presence as well as how they service their customers. The primary solution?

Social Commerce 324

Social Commerce Payment Services Checkout Shopping 324

Retail TouchPoints

FEBRUARY 3, 2021

Jared Isaacman, Founder and CEO of ecommerce payments platform Shift4 Payments , is taking promotional giveaways to a new height, literally and figuratively. The fourth and final seat will be given to a customer of Isaacman’s newly launched Shift4Shop ecommerce platform, a solution for creating online stores.

Payment Services 214

Payment Services Promotions Planning ATS 214

Retail TouchPoints

DECEMBER 2, 2024

on Black Friday according to Mastercard SpendingPulse , which measures in-store and online retail sales across all payment types. Shopify data aggregated across that platform’s hundreds of thousands of merchants indicated that Noon Eastern on Friday, Nov. retail sales (excluding automotive) up 3.4% billion online, up 10.2%

Merchant Services 279

Merchant Services Jewelry Apparel Beauty and Health 279

Retail TouchPoints

MAY 24, 2024

To create a competitive experience, the back end of a merchant’s in-store and online business needs to be unified, ultimately creating a front-end experience that is consistent and cohesive. By streamlining and integrating operations, retailers can simplify how they manage large, cross-functional teams and various locations and channels.

Merchant Services 264

Merchant Services Payment Services Fulfillment Checkout 264

Inside Retail

FEBRUARY 16, 2025

Supre, YD, and Midas exhibited the most distinct Overall Online Store Experience for customers among all retailers ranked by the Online CX Index, Australias first and only online retailer performance platform powered by real data. YDs one-page checkout also streamlines the process, removing the hassle for customers to place an order.

Payment Services 130

Payment Services Checkout Drop-Shipping Shipping 130

Inside Retail

FEBRUARY 2, 2025

A survey by software broker Capterra showed 78 per cent research products on platforms like TikTok before purchasing and 54 per cent have shopped directly through social media apps; however, the Love Song survey by Live Nation found that 83 per cent prioritise real-world experiences over digital ones.

Social Commerce 130

Social Commerce Payment Services Beauty and Health Checkout 130

Retail TouchPoints

MAY 29, 2024

Retasmart is designed to enable retailers to unify all channels and experiences in one solution, allowing them to solve challenges related to inventory management, customer engagement, payment options, reporting and analytics, and multichannel retailing — all from a single platform.

Payment Services 264

Payment Services Inventory Management Promotions Management 264

Retail Focus

APRIL 15, 2025

Frequent cash flow forecasting helps business leaders make proactive decisions by predicting times of surplus or deficit. Enhancing cash inflows may be achieved by implementing effective invoicing procedures and providing incentives for early payments; managing outflows can be achieved by negotiating advantageous terms with suppliers.

Management 130

Management Payment Services Finance Accounting 130

Retail TouchPoints

MAY 13, 2022

Trove President Gayle Tait will now lead the recommerce platform as its CEO, effective immediately. Her career, spanning more than 20 years, includes general management, marketing and commercial responsibilities including global consumer goods, payments, ecommerce and digital marketing.

Promotions 278

Promotions Payment Services Management Marketing 278

Retail TouchPoints

JULY 8, 2022

The good news is that since its global popularization in 2020, Buy Now Pay Later (BNPL) has become a real game-changer for merchants looking to boost their business. For shoppers, BNPL is a seamless payment method that helps break up their purchases into several installments, bringing more cash flow and budgeting flexibility.

Merchant Services 277

Merchant Services Payment Services Point of Sale Checkout 277

Inside Retail

FEBRUARY 16, 2025

Supre, YD, and Mecca exhibited the most distinct Overall Online Store Experience for customers among all retailers ranked by the Online CX Index, Australias first and only online retailer performance platform powered by real data. YDs one-page checkout also streamlines the process, removing the hassle for customers to place an order.

Payment Services 130

Payment Services Checkout Drop-Shipping Shipping 130

Retail TouchPoints

MARCH 29, 2023

Pay Later — which will let users split purchases into four payments spread over six weeks with no interest and no fees — is now available for some randomly selected Apple Wallet users in the U.S., In 2022, the share of online purchases using BNPL grew by 14% YoY, with revenue from BNPL growing 27% YoY, according to Adobe Analytics.

Merchant Services 311

Merchant Services Payment Services Checkout Finance 311

Retail TouchPoints

AUGUST 6, 2024

With the new platform, associates will be able to approve transactions remotely via tablet devices, and self-checkout systems powered by AI will deliver personalized promotions tailored to each customer.

Promotions 278

Promotions Checkout Point of Sale Supermarket 278

Retail TouchPoints

JULY 13, 2022

Secondhand furniture reseller Kaiyo has introduced its services on the West Coast with a launch in Los Angeles following its generation of $36 million in Series B funding. With the expansion of Kaiyo’s services to the West Coast, the company hopes to grow the furniture resale category. Kaiyo’s L.A.

Payment Services 298

Payment Services Sporting Goods Apparel Promotions 298

365 Retail

APRIL 28, 2025

The whole process can take minutes to complete. So much so that the e-commerce industry has gone as far as to simplify their processes to save you even more time. We now have things like one-click purchases, meaning if we see something we like, we can buy it there and then without having to go through a checkout process.

Merchant Services 52

Merchant Services Payment Services Accounting Department Stores 52

Retail TouchPoints

APRIL 28, 2025

Business also appears to be flagging at Reverb, with gross merchandise sales on the platform declining to $917.9 Improved Etsy Seller Experience Aimed at Addressing Previous Complaints Etsys challenges reached the mainstream media in 2023 , when sellers began to vocally protest the platforms payment practices and fees.

Payment Services 147

Payment Services Advertising Promotions Returns 147

Retail Focus

JANUARY 12, 2023

However, to do that, the system needs to be operable 24/7 throughout the entire year. The ultimate benefits that come with all of that include: reduced operating costs, fewer operator errors, increased sales, . an exceptional level of customer satisfaction that leads to repeat business and an excellent reputation. .

Payment Services 130

Payment Services Inventory Management Returns Checkout 130

Retail TouchPoints

OCTOBER 9, 2020

To take its online presence to the next level and meet shoppers’ needs in the virtual world, CITY Furniture overhauled its ecommerce approach by building its own headless platform, designed to integrate with modular partner solutions as needed. All of this made us want to move away from the traditional, monolithic platform approach.”.

Home Furnishings 264

Home Furnishings Payment Services Promotions Accounting 264

365 Retail

JANUARY 29, 2025

Through Retail Media Strategies, retailers can display location-based and personalised purchase recommendations on digital signage, encouraging customers to engage with promoted products and generating additional revenue through supplier cashback schemes.

Payment Services 52

Payment Services Checkout Shopping Loss Prevention 52

Retail TouchPoints

JULY 7, 2020

Puma doubled down on its earlier strategy to prioritize online sales and consequently experienced a 77% growth in e-Commerce business in April alone. And Nike maintained top-of-mind focus amidst lockdown in China by promoting its workout app, resulting in an 80% increase in use and a 30% increase in online sales. Traditionally, U.S.

Merchant Services 255

Merchant Services Payment Services Point of Sale Consumer 255

Retail TouchPoints

JANUARY 12, 2022

decrease from 2019 primarily driven by the decrease in single-site operators. Here are four key steps you can take to help level the playing field for your retail business. Focus on service. Outperforming your competitors in customer service is an effective way to gain new customers and retain their loyalty.

Payment Services 277

Payment Services Wholesale Inventory Management Consumer 277

Retail TouchPoints

AUGUST 20, 2021

As 76% of businesses that are advanced in their integration of technology, business goals and analytics report a more favorable market position, retailers today can’t miss out on using customer data to improve virtually every aspect of their operations. . Alternate prices and offer promotions. Adapt your offerings.

Payment Services 347

Payment Services Promotions Marketing Customer Experience 347

Retail TouchPoints

DECEMBER 11, 2023

Now, just two months later, TikTok has entered a strategic partnership with Indonesian ecommerce firm PT GoTo Gojek Tokopedia (GoTo) that gives TikTok a controlling stake in one of the biggest shopping platforms int the country, Tokopedia. GoTo will own the remaining 24.9% The transaction is expected to close in the first quarter of 2024.

Payment Services 264

Payment Services Merchant Services Promotions Shopping 264

Retail TouchPoints

SEPTEMBER 12, 2023

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement. Digital Service (USDS).

Merchant Services 278

Merchant Services Payment Services Shopping Checkout 278