article thumbnail

Stitch Fix Chief Merchant: The Style Forecast is ‘an Embodiment’ of the Brand Promise

Retail TouchPoints

“The Style Forecast is an embodiment of the art and science to our approach , fueled by billions of data points that we gather across our experiences and through millions of our clients that we engage with,” said Loretta Choy, Chief Merchandising and Client Services Officer for Stitch Fix during a recent Retail Remix interview.

article thumbnail

In-Store Experiences Transcend Customer Service

VMS

And while JCPenney, a merchant prince from a bygone era, spoke passionately about customer service, the question must be asked, does customer service today transcend Penney’s golden rule? And now as we look toward the future, we’re compelled to reconsider the meaning of customer service.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Target’s 8.9 Percent Comparable Sales Growth Attributed to ‘Traffic’

VMS

The mass merchant revealed its second quarter comparable sales grew by 8.9 Digital sales have been continuing to increase, the company says, due to its same-day services like order pick-up/drive-up and Shipt. Percent Comparable Sales Growth Attributed to ‘Traffic’ appeared first on Visual Merchandising and Store Design.

article thumbnail

McDonald’s to Close Some Walmart Locations

VMS

McDonald’s (Chicago) is planning to close hundreds of restaurants inside of mass merchant Walmart (Bentonville, Ark.), The company plans to convert former McDonald’s in-store locations into other services or restaurant offerings. reports CNBC. About 150 McDonald’s locations within Walmart will remain after the closures.

article thumbnail

From Product Descriptions to SEO: How Retailers are Putting Generative AI to Use

Retail TouchPoints

“My advocacy to my team always has been that a lot of these things — 3D, VR, AR — are really cool, but they might die on the vine, and they’re not typically applicable to retailers right away except in small ways,” said Rohan Deuskar, Founder and CEO of the visual merchandising solution Stylitics in an interview with Retail TouchPoints.

article thumbnail

Best Buy Sees Comparable Store Sales Grow 37.2 Percent

VMS

According to Retail Dive , most of that growth occurred at the store level, and Best Buy is in the process of testing new store concepts – sizes ranging from 15,000 square feet to 30,000 square feet – as well as some outlet stores. Percent appeared first on Visual Merchandising and Store Design.

article thumbnail

Jewelry Sales Increased Sharply in July, Survey Finds

VMS

grew for the 11 th consecutive month in July, according to Mastercard SpendingPulse , which measures in-store and online retail sales across all forms of payment. Mastercard SpendingPulse reports on national retail sales across all payment types in select markets around the world. Read the press release: Retail sales in the U.S.

Jewelry 72