Retail TouchPoints

APRIL 21, 2022

Retailers who utilize Fulfillment by Amazon (FBA) will be able to add Buy with Prime to their own checkout process, which will allow Prime members shopping there to utilize Amazon Pay and benefit from two-day shipping and free returns. The service will be invite-only for the duration of 2022.

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Fulfillment Merchant Services Shipping Checkout 278

Retail TouchPoints

JANUARY 9, 2024

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. Post-pandemic, the focus has shifted from managing disruptions to more proactive planning around supply chain resilience.

Merchant Services 286

Merchant Services Shipping Fulfillment Inventory Management 286

365 Retail

MAY 1, 2024

Besides providing worry-free operations, ecommerce support services are paramount to forming great customer service—a crucial aspect that could make or break your digital venture. This brings us to an important question: As an online merchant, what key services do you need to stay ahead of the game?

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Merchant Services Payment Services Technical Support Inventory Management 52

Retail TouchPoints

MAY 21, 2021

The adoption of subscription-based services and digital goods purchases were on the rise well before COVID-19 hit. There are subscription shopping services now available too. Subscription is a great model because it builds a relationship between the consumer and vendor — or the service provider in some cases. The average U.S.

Merchant Services 279

Merchant Services Drop-Shipping Shipping Consumer 279

Retail TouchPoints

JULY 10, 2023

The company says Quin helps shoppers make better and faster decisions throughout their online or in-store journeys — fulfilling any sophisticated shopping request — ranging from finding available product assortments or recipes that match a whole suite of health- or budget-related constraints — to general health and customer service.

Merchant Services 279

Merchant Services Customer Retention Shipping Marketing 279

Retail TouchPoints

SEPTEMBER 10, 2021

United Parcel Service (UPS) plans to buy Roadie , a delivery platform supporting local same-day delivery across the country. The Roadie technology platform is purpose-build to connect merchants and consumers with contract drivers to enable efficient and scalable same-day local delivery services nationwide.”.

Merchant Services 269

Merchant Services Marketing Shipping Planning 269

Inside Retail

SEPTEMBER 11, 2023

Martin advocates focusing on luring traffic and driving conversion to ensure they maximise sales – and to plan for that to be a long-term strategy because he sees the trend enduring. On top, probably unsurprisingly, was free shipping and I think that is now almost table stakes for anyone with a digital presence.

Merchant Services 289

Merchant Services Payment Services Checkout Returns 289

Retail TouchPoints

SEPTEMBER 8, 2021

A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. Emphasized in an article from the New York Times Magazine last fall, Shopify’s key to success has been putting the merchant first. .

Merchant Services 262

Merchant Services Payment Services Fulfillment Shipping 262

Retail TouchPoints

MAY 18, 2021

So how can merchants get a piece of the pie? But by employing nine key strategies, merchants of all sizes can run successful subscription programs. To help build this awareness, a merchant should promote its subscription service throughout its site. Free shipping has become expected by many shoppers.

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Merchant Services Shipping Promotions Payment Services 165

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

Merchant Services 287

Merchant Services Payment Services Promotions Location 287

Retail TouchPoints

NOVEMBER 4, 2021

A recent report from the payments and shopping service Klarna found that 34% of shoppers actually plan to spend more on gifts this year than last year, with Gen Z ( 57% ) and millennials ( 53% ) more likely than other age groups to expand their budgets. Stressed Consumers Spread Out Spending with BNPL. said Pandya. “

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Consumer Merchant Services Payment Services Drop-Shipping 264

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

Merchant Services 245

Merchant Services Payment Services Fashion Customer Experience 245

Inside Retail

FEBRUARY 1, 2024

AWS CEO Andy Jassy in a statement touted the unit’s “continued long-term focus on customers and feature delivery,” citing efforts to incorporate generative AI into many of its services. In the fourth quarter, Amazon Web Services (AWS) posted revenue of $24.2 billion, largely in line with analysts’ expectations.

Merchant Services 264

Merchant Services Fulfillment Advertising Shipping 264

A1 Retail

SEPTEMBER 27, 2023

Mollie reveals that economically ‘concerned’ consumers are relying more on social media, BNPL, and discounts when shopping online but expect to spend more in the next year Mollie , one of the fastest growing financial service providers in Europe, today unveiled findings from its second annual European Ecommerce Report.

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Merchant Services Consumer Payment Services Checkout 59

Retail TouchPoints

AUGUST 1, 2022

Amazon is continuing to expand its last mile services beyond its own retail ecosystem with the addition of same-day delivery service from a number of leading retailers’ stores, including PacSun , GNC , SuperDry and Diesel. Amazon said it plans to expand to additional retailers and cities around the country in the months ahead.

Merchant Services 278

Merchant Services Fulfillment Checkout Location 278

Retail TouchPoints

NOVEMBER 2, 2021

Customer who sell their luxury products to Fashionphile have the option of receiving payment in the form of a Neiman Marcus gift card and receive a 10% discount on the gift card value. Now, NMG has acquired a minority stake in Fashionphile and plans to open Fashionphile Selling Studios in an additional nine stores over the next nine months.

Merchant Services 261

Merchant Services Drop-Shipping Accessories Fashion 261

Retail TouchPoints

JANUARY 5, 2021

Fraud is a costly problem for merchants, and it’s growing. And merchants may have been extra concerned about fraud during the holiday shopping season, because the crush of holiday orders and unusual shopper behavior (binge-buying, shipping to multiple addresses) can make it hard to detect fraudsters online and at curbside for BOPIS pickups.

Merchant Services 264

Merchant Services Payment Services Shopping Shipping 264

Retail TouchPoints

OCTOBER 4, 2021

Here are the Top 10 predictions retailers should keep in mind as they plan, implement and finalize their holiday strategies. Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. Let the countdown begin….

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Merchant Services Payment Services Fulfillment Promotions 321

Retail TouchPoints

JANUARY 26, 2021

Meanwhile, for merchants that had already built their businesses online before the pandemic, a larger addressable market buoyed most, but created scalability challenges for all (including Amazon). 57% of BOXpoll respondents opting for free shipping consider delivery in five days to be either ‘fast’ or ‘acceptable.’ on average.

Consumer 312

Consumer Drop-Shipping Shipping Returns 312

Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. Contactless Services Can Soothe the Bite of Remote Returns. 11 through Dec.

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Drop-Shipping Merchant Services Returns Shipping 311

Retail TouchPoints

OCTOBER 21, 2021

We’re indifferent on where the shopping journey ends, where that transaction takes place ,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. “It The result is a much lower barrier of entry for merchants looking to capitalize on Google’s massive reach.

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Merchant Services Advertising Shopping Drop-Shipping 299

Retail TouchPoints

SEPTEMBER 3, 2020

In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. Indeed, one-third of consumers responding to a survey by Optoro said they had kept one or more purchases that they planned to return when stores reopened.

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Returns Merchant Services Department Stores Shipping 334

Retail TouchPoints

SEPTEMBER 2, 2020

Vivino , an online wine marketplace and app, is capitalizing on this growth by doubling down on its user-driven ratings process and personalized tools and features. Below, Zachariassen reflects on the evolution of the online wine market, how consumer needs and behaviors are changing, and how Vivino plans to maintain competitive momentum.

Merchant Services 264

Merchant Services Shopping Customer Experience Shipping 264

Retail Gazette

OCTOBER 24, 2023

Retail Gazette caught up with chief product officer Mauricio Monico on how it plans to compete with its Chinese rivals. The San Francisco-based platform shipped its vast array of discounted products straight from their factories. “[The Where does that leave Wish? Wish chief product officer Mauricio Monico.

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Drop-Shipping Merchant Services Shipping Planning 116

Retail TouchPoints

AUGUST 19, 2020

The issue for so many of these companies might have been that the move to e-tail from retail meant giving up their own brand and an experience their customers love, and joining up with one of these giants as a nameless, faceless merchant amidst a sea of millions. That reality is likely one reason why Amazon controls nearly 50% of all U.S.

Merchant Services 274

Merchant Services Payment Services Finance Consumer 274

Retail Minded

MAY 17, 2022

In fact, during the first half of 2017, several significant retailers were forced to go out of business due to poor planning owing to economic inflation. Fortunately, various services can help keep your retail establishment afloat in stormy financial waters. What Are Credit Report Services? . Improve Customer Service .

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Merchant Services Payment Services Finance Management 52

Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In fact, the best order fulfillment processes become sources of revenue, profit, and even customer loyalty.

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Merchant Services Fulfillment Drop-Shipping Shipping 41

Inside Retail

OCTOBER 21, 2021

James Johnson, director of technology services & strategic accounts, APAC at Shopify, says it is critical for Australian retailers to optimise their product offers and sales channels to make the most of the sales season and seize the opportunity to end a difficult year on a high. Offer gift cards. Determine your conversion rates.

Returns 130

Returns Merchant Services Shipping Payment Services 130

Retail TouchPoints

DECEMBER 20, 2023

Results from Retail TouchPoints’ 2023 Store Operations Survey revealed that merchants’ top store operations challenges for 2023 were tied to employee hiring and retention ( 70% ), responding to high employee turnover ( 67% ) and employee training and engagement ( 56% ). Why it Matters: In 2023, we saw employee turnover reach record highs.

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Advertising Store Operations Merchant Services Wholesale 264

Retail TouchPoints

JULY 10, 2020

As well, many unknowns about pending legislation and its effect on merchants around the world can cause some anxiety for those in the industry. Merchants need to be aware of the constantly shifting nature of commerce and prepare accordingly to ensure they keep pace with the many factors impacting their business.

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Merchant Services Customer Experience Checkout Fulfillment 191

Retail TouchPoints

NOVEMBER 14, 2022

was to enhance certainty for our merchants’ operations,” said Chui Xue, President of Industry Development and Operation Center of Taobao and Tmall at Alibaba Group in a statement. “We Alibaba has partnered with international retailers to bring them onboard, and these types of strong partnerships are key to success in China.

Merchant Services 147

Merchant Services Jewelry Shopping Shipping 147

Merchant Marverk

AUGUST 10, 2020

Your hardware options will depend on various factors, such as your device, your Shopify plan, your credit card processor, and what country you live in. For example, you can’t process offline sales with Android, and the POS hardware bundles Shopify sells are all made for iPads. For maximum performance, get the iPad Pro 12.9″

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Payment Services Merchant Services Finance Point of Sale 61

Retail TouchPoints

DECEMBER 2, 2021

We are a place for a user to plan for their future, to get inspired, so I think ‘visual search engine’ or ‘visual discovery engine’ is a better way to capture what we are. ”. We’ve used different terms over time — at one point we talked about being personal media, not social media. RTP: So where and how does shopping come in?

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Shopping Merchant Services Social Commerce Checkout 272

Inside Retail

OCTOBER 18, 2021

“The series is targeted to business owners, managers and marketing professionals in the e-commerce space who already have an online store or are planning to grow, says 18th Digitech’s Director Tanuj Rastogi, one of the co-hosts of the series. Each episode in the series touches on a distinct topic in the field.

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Shipping Checkout Merchant Services Customer Experience 147

Independent Retailer

JANUARY 17, 2023

The wholesale product manufacturer creates, packages, and ships the product out to your customer for you, making this a low maintenance business model. When a retail customer orders an item, the dropshipping company blind ships the item to the customer. Why You Should Drop Ship. Why You Should Drop Ship. back to top.

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Wholesale Merchant Services Drop-Shipping Payment Services 76

365 Retail

NOVEMBER 14, 2022

With Black Friday and Cyber Monday just around the corner, planning for a successful 2022 peak season is essential – now more than ever. Plan, plan and plan some more! Bundling’ your products and services together in one package drives customer satisfaction, as they’ll be receiving a better deal overall.

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Merchant Services Payment Services Inventory Management Fulfillment 57

Inside Retail

MARCH 28, 2022

This means not just looking at the cost of the product and the number of units you’re selling, but also being clear on your costs around freight and logistics, tariffs, shipping to customers, warehousing and merchant fees. Know your Return on Advertising Spend (ROAS). What’s the lifetime value of your customers?

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Advertising Customer Retention Drop-Shipping Merchant Services 130