Retail TouchPoints

MAY 16, 2024

In his first earnings season as Executive Chairman, Marcus Lemonis shared detailed plans for the future of Beyond Inc. To expedite the reemergence of Overstock, the brand’s app was re-launched earlier this month with a campaign to drive downloads planned for the next 30 days, according to Nielson.

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Retail TouchPoints

FEBRUARY 23, 2023

Newmine aims to help retailers analyze sales and returns through its Chief Returns Officer platform in order to become better informed about customer actions. The AI- and natural language processing-powered software was designed to determine the root cause of returns upstream, from planning, design and marketing to customer delivery.

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Returns Loss Prevention Planning Marketing 226

Inside Retail

MARCH 3, 2024

Retailers have also been hit with rising input costs eroding margins, leaving many merchandise, marketing and commerce functions wondering how they are going to achieve more with less. Many loyalty programs are ineffective and their returns are unknown at best, and margin erosive at worst.

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Marketing Customer Retention Returns Promotions 290

Retail TouchPoints

AUGUST 16, 2021

Returns provide brands and retailers the opportunity to delight their customers. market saw over $400B in returns in 2020. If this dollar value were a proxy for revenues, the returns channel would be the second largest global retailer behind Walmart. That is a significant amount of capital tied up in the returns channel!

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Retail TouchPoints

MAY 30, 2022

A huge part of retaining customers is having a return policy that is clear and concise, giving customers the security they expect and want. In trying to accommodate all customer demands while simultaneously fighting for market share in a rapidly expanding and competitive fashion industry, retailers are relaxing their return policies.

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Returns Fashion Supply Chain Management Shopping 291

Inside Retail

SEPTEMBER 13, 2023

Franchisees achieved a median return on investment of 47 per cent. The chain was listed by GapMaps as one of the fastest-growing QSR brands by store numbers this year Another 30 outlets, including drive-throughs, are in the plans for the Australian market. In the new US market GYG reported $6 million in network sales.

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Planning Accounting Returns Marketing 278

Retail TouchPoints

JANUARY 12, 2023

Mattress Firm has withdrawn its plans for an IPO this year, according to documents filed with the SEC. The move has prompted some analysts to surmise that Mattress Firm might instead now be open to an acquisition, with Tempur-Sealy International seen as a prime buyer, according to Wedbush Securities.

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Marketing Accounting Planning Returns 268

Inside Retail

AUGUST 10, 2021

At Strikeforce, with access to retail and field marketing data we leverage our extensive experience and knowledge to drive actionable insights from our unique primary dataset and combined them with secondary datasets to drive optimal results for our clients. Genuine return on investment modelling. Predictive scenarios.

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Retail Marketing Returns Marketing Management 130

Retail Gazette

APRIL 24, 2024

Meanwhile, Pret A Manger co-founder Sinclair Beecham and former chairman and board member Larry Billet are both returning to the chain after being significant supportive investors in Pret since JAB’s acquisition in 2018. Meyer said: “As a final step in leaving the pandemic behind, we are implementing plans to reduce debt.

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Returns Planning Management Marketing 109

Inside Retail

OCTOBER 8, 2023

Thousands of beauty-lovers descended on New York City recently to enjoy the return of Sephoria, a consumer beauty event that Sephora first launched in 2018. This year marked the return of the in-person festival, held at Skylight at Essex Crossing in Lower Manhattan, alongside the virtual version.

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Returns Consumer Marketing Location 246

Inside Retail

JULY 31, 2023

This – coupled with the rising cost of airfares – has led to a change in travel plans, en-masse. According to the most recent consumer sentiment survey by National Australia Bank, two in every three Australians with intentions to travel have cancelled or postponed their plans in the last three months.

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Returns Planning Consumer ATS 246

Retail TouchPoints

OCTOBER 12, 2022

In addition to this Southern California store, the retailer has new shops planned for Illinois, Rhode Island, Nevada, Iowa, Pennsylvania, Virginia, Massachusetts, Georgia, Florida and Puerto Rico. Forever 21 plans to celebrate each new store with a grand opening featuring special promotions, giveaways, gifts with purchase and food.

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Location Planning Fast Fashion Shopping 289

Retail TouchPoints

SEPTEMBER 3, 2020

Returns are a cost of doing business for any retailer. In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. For retailers struggling to avoid bankruptcy or emerge from it, a growing returns quagmire could be deadly.

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Returns Merchant Services Department Stores Shipping 322

Inside Retail

AUGUST 15, 2023

Online furniture and homewares retailer Temple & Webster has partially recovered from the significant losses that occurred during the first half of the 2023 financial year, and is focusing on its private labels, AI technology and value proposition to drive growth and market share over the next three to five years.

Planning 246

Planning Drop-Shipping Net Profit Returns 246

Inside Retail

FEBRUARY 11, 2024

Customer experience LSKD has ‘audacious’ growth plans for the next few years and Shaughnessy is expected to play a key role in helping the brand create a unique in-store experience and ensuring the right products are stocked in each store. “A LSKD was recently named ‘Business of the Year’ in the 2024 Telstra Best of Business Awards.

Planning 264

Planning Drop-Shipping Customer Experience Wholesale 264

Inside Retail

SEPTEMBER 7, 2023

According to Statista , the second-hand market’s value in Australia exceeded $60 billion in 2022, with 85 percent of Australian households having unused or unwanted items. The resale furniture market in particular appears to be experiencing a boom period. It does so by ensuring the items have a life beyond their first use.

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Marketing Consumer Returns Planning 273

Inside Retail

NOVEMBER 28, 2023

Email marketing flows are crucial for crafting a seamless and personalised customer journey. With Klaviyo , an intelligent marketing automation platform, retailers can set up automated email flows triggered by specific customer actions, ensuring timely and relevant communication.

Marketing 287

Marketing Drop-Shipping Promotions Checkout 287

Retail TouchPoints

MAY 5, 2021

The retailer is seeking to drive foot traffic as shoppers return to stores following the pandemic and the launch coincides with a plan to hire 20,000 new associates.

Returns 292

Returns Location Planning Marketing 292

Inside Retail

JULY 19, 2023

Initially bootstrapped from a $2000 tax return , the family-owned brand was founded by Felicity Rodgers, who runs it with her sister Narelle Craig and husband Paul Rodgers. Its new partnership with Glow Capital Partners is set to further accelerate its growth into new markets.

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Planning Telecommunications Fashion Wholesale 246

Retail TouchPoints

MARCH 4, 2021

Dollar Tree plans to open 600 new stores and to renovate 1,250 Family Dollar stores in fiscal 2021, which runs through the end of January 2022. The new stores are expected to consist of 400 Dollar Tree stores and 200 Family Dollar stores; the latter group will be comprised of H2 and Combination Store formats, based upon market locations.

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Planning Marketing Location Returns 179

Inside Retail

FEBRUARY 16, 2023

Specialty baby goods retailer Baby Bunting has reported a dramatic slump in its interim profits as consumers return to pre-pandemic shopping behaviours. Spencer said gains in market share made during the pandemic have predominantly been held. For the six months to December 26, sales grew 6.6 per cent to $254.9 per cent during the half.”

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Planning Consumer Returns Shopping 246

Retail TouchPoints

MARCH 31, 2023

Wish has been in the midst of a massive turnaround effort for more than a year now, and in summer 2022, the app reintroduced itself to consumers with a rebrand and major marketing blitz. And this is just the first of in a series of shopping events Wish has planned for 2023.

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Planning Consumer Shipping Shopping 307

Retail TouchPoints

MAY 17, 2023

The economic fallout from the pandemic has had a profound impact on the labor market and society. Returning to work after retirement can be a challenging experience, and it is imperative for workplaces to provide these employees with the necessary tools and support to facilitate a smooth transition and a feeling of belonging.

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Returns Employee Engagement Management Marketing 287

Retail TouchPoints

FEBRUARY 17, 2023

Over the course of her expansive career in marketing, Kristen D’Arcy has worked for household names like American Eagle , PacSun , Ralph Lauren and Oscar de la Renta. But she believes that successful marketing revolves around one key thing: understanding your customer and creating the value they expect.

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Marketing Wholesale Advertising Consumer 273

Inside Retail

FEBRUARY 15, 2022

Returning customers delivered 71 per cent of the revenue ordering at least three times per year. Adore Beauty CEO Tennealle O’Shannessy said the company is executing a strategic plan that will accelerate growth and increase the lifetime value of customers. “We Group revenue is up 18 per cent to $113.1

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Planning Returns Customer Experience Marketing 246

Inside Retail

APRIL 8, 2024

In an exclusive interview, Sharmeen Looi, chief marketing officer and co-founder of iMotorbike, delves into the company’s origin story and its vision for the future. The online marketplace Southeast Asia’s motorcycle market is expected to reach US$31.75 billion in revenue this year and grow at a CAGR of 2.37 billion by 2028.

Marketing 130

Marketing Payment Services Fulfillment Planning 130

Inside Retail

NOVEMBER 27, 2023

With most items priced under A$200, the brand is seeking to elevate travel for the mass-market consumer. “Everyone travels now,” McGahan told Inside Retail. This year saw European tourism return to pre-Covid levels, and despite the cost-of-living crisis, McGahan believes spending on travel is here to stay.

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Marketing Accessories Fashion Location 246

Retail TouchPoints

APRIL 7, 2023

Many shoppers are cutting back their spending under the weight of more than a year of inflation, but there’s still good news for the luxury industry — 62% of its shoppers plan to spend the same or more on luxury in the next three months compared to the last three months , according to Saks Fifth Avenue ’s Saks Luxury Pulse survey.

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Marketing Fashion Consumer Planning 234

Retail TouchPoints

MAY 26, 2021

Fast fashion retailer Windsor Fashions is planning to open 150 new stores over the next two years, adding to its current fleet of 230 locations across 42 states in the U.S. The retailer refers to its model as a “Nationalized Boutique,” with each store featuring its own assortment unique to its market.

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Fashion Location Returns Fast Fashion 278

Retail TouchPoints

DECEMBER 20, 2021

Maternity retailer A Pea in the Pod has returned to brick-and-mortar with stores in Chicago and New York City. The retailer was acquired by Marquee Brands for approximately $50 million in December 2019 with plans to emphasize “ecommerce, select wholesale partnerships and strategic marketing relationships.”.

Returns 234

Returns Location Wholesale Apparel 234

Inside Retail

MAY 31, 2021

Given the lack of time on the mountains last winter, we are expecting to see some really positive returns this season,” Antony Hampson, general manager of Superdry Australia and New Zealand, told Inside Retail. . The China market will be really busy this upcoming winter because of the Olympics,” Pompilio said. “We

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Returns Planning Consumer Marketing 246

Retail TouchPoints

DECEMBER 5, 2023

Retailers naturally plan a lot of spend around this, with extra staff and extra marketing. But their return to our shores after the pandemic has been far slower than Americans’ — flight bookings are down around 50% of pre-pandemic levels. Here’s why.

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Marketing Spend Visual Merchandising Marketing Consumer 209

Inside Retail

JANUARY 2, 2024

Keeping track of all the seasonal events can be overwhelming, and missing just one or two key marketing moments may mean passing up an opportunity to inspire your customers to shop with your brand. These dates can inspire marketers to think outside the box and create opportunities they might not have considered. “You

Marketing 130

Marketing Promotions Planning Shopping 130

Retail TouchPoints

MARCH 10, 2022

Our return to stronger unit growth in 2022 reflects our believe that Ross can ultimately grow to 2,900 locations and dd’s DISCOUNTS can become a chain of 700 stores given consumers’ ongoing focus on value and convenience. “Our For fiscal 2021, which ended Jan. 29, 2022, Ross achieved total sales of $18.9

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Location Planning Discount Store Returns 227

Inside Retail

SEPTEMBER 13, 2022

Sydney Fish Market has launched an online seafood marketplace called SFMblue aimed at improving seafood trading using technology. The website connects seafood suppliers with buyers across the eastern seaboard, offering flexible payment methods and transparency with market pricing and supply.

Marketing 130

Marketing Returns Planning ATS 130

Inside Retail

MARCH 16, 2022

Johnson, who was named president in 2017, will act as a special consultant to the company until September and return to the company’s board. “A ” The post Starbucks CEO retires, Schultz returns to the helm appeared first on Inside Retail. I feel this is a natural bookend to my 13 years with the company,” said Johnson.

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Returns Planning Marketing 130

Retail TouchPoints

JANUARY 12, 2022

Home discount retailer Big Lots is returning to expansion mode after more than a decade of flat store growth, with plans to open as many as 500 new stores in the next six to seven years. The off-price chain plans to open approximately 50 net new stores this year, and ramp up the pace of expansion to about 80 stores per year thereafter.

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Planning Checkout Finance Returns 182