Small Biz Trends
JULY 8, 2021
According to a report , small specialty retail stores have a market size of $33.4bn in the US. Want to know more about small specialty retail store businesses in the country? 67% of customers admit that they bought something else while returning a product. The better customer experience, the more sales.
Retail TouchPoints
APRIL 2, 2021
They invest time as advocates of your brand, and in return they expect you to reward them with unique experiences that justify their commitment. This new dynamic requires a reimaging of the standard customer relationship management (CRM) software that retailers have typically used to offer customers a basic level of personalization.
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