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Are You Being Served? The Importance of Customer Experience

Retail Assist

MAY 17, 2021

Last week I made the most of retail and outdoor hospitality reopening, took a day off and hit the shops on Leeds high street. The atmosphere on the high street was good, not only because stores were open, but I felt that the outdoor dining really added to the atmosphere, it almost felt continental, and is something that I hope stays.

Customer Experience 52
Customer Experience Outdoor Returns Marketing Spend 52
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Retail Statistics You Should Know

Small Biz Trends

JULY 8, 2021

67% of customers admit that they bought something else while returning a product. If you want to run paid ads for your business and don’t know where to start, the following stats can work as a benchmark: The US digital ad spend in the retail industry is expected to account for $35.48 billion in 2021 ( eMarketer ).

Specialty Store 138
Specialty Store Specialty Retailers Social Commerce Advertising 138
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