article thumbnail

Kmart MD talks Target merger, shrinkage, and adapting to customer behaviour

Inside Retail

This is the message put forward by Wesfarmers’ CEO Rob Scott, and Kmart Group managing director Ian Bailey, to investors last week. While value for money is undoubtedly a large focus for retailers moving forward, stamping out shrinkage is another.

Shrinkage 130
article thumbnail

“It’s taking a toll”: How retail theft is changing, and what to do about it

Inside Retail

In the US, for example, department store Target recently blamed a US$593 million reduction in its gross profit on organised retail crime, with shrinkage causing its profit margin to fall by around US$400 million. “We Worse still is that the figures reported to management and associations are likely just the tip of the iceberg.

Shrinkage 245
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How 5G Will Power a New Retail Experience

Retail TouchPoints

With the ability to increase the number of devices and people connected to the network, retailers finally have the technology and price point required to move this from a concept to a mainstream solution, including high-volume big box stores and supermarkets. Gareth Smith is General Manager for Eggplant , a Keysight Technologies company.

article thumbnail

‘Not acceptable’: Drakes director exposes rising cost of retail theft

Inside Retail

Drakes Supermarkets is losing around $10 million each year largely due to theft in stores, according to company director John-Paul Drake. We lose approximately $10 million a year on shrinkage – that covers a range of things but the majority of that is goods that are unaccountable,” Drake said. “It’s Global problem.

Shrinkage 147