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Kmart MD talks Target merger, shrinkage, and adapting to customer behaviour

Inside Retail

This is the message put forward by Wesfarmers’ CEO Rob Scott, and Kmart Group managing director Ian Bailey, to investors last week. If you’re looking at this over a time period, the greater benefits [will come] in FY25-26,” Bailey said. We feel that we have enough levers at our disposal to be able to continue to do that.”

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“It’s taking a toll”: How retail theft is changing, and what to do about it

Inside Retail

In the US, for example, department store Target recently blamed a US$593 million reduction in its gross profit on organised retail crime, with shrinkage causing its profit margin to fall by around US$400 million. “We Worse still is that the figures reported to management and associations are likely just the tip of the iceberg.

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How 5G Will Power a New Retail Experience

Retail TouchPoints

Thanks to vastly reduced latency and increased speeds, it allows significantly more devices to access the internet at the same time. In addition, if the shopper is not ready to buy everything, they can send the data to their mobile phone to easily purchase it at a later date. Technology Snapshot.

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‘Not acceptable’: Drakes director exposes rising cost of retail theft

Inside Retail

Drakes Supermarkets is losing around $10 million each year largely due to theft in stores, according to company director John-Paul Drake. We lose approximately $10 million a year on shrinkage – that covers a range of things but the majority of that is goods that are unaccountable,” Drake said. “It’s

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