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How consumers’ forensic focus on prices is driving cross-shopping

Inside Retail

Australia’s leading supermarkets, Coles and Woolworths, delivered their third-quarter results to shareholders this week along with new consumer insights. This includes cross-shopping, where consumers actively purchase their groceries from multiple stores.

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The new Tiktok challenge waging war on the major supermarkets’ pricing

Inside Retail

Independent Queensland grocer Skippys Fresh Frootz has garnered attention on social media for its videos highlighting its low prices at a time when Australia’s major supermarkets are facing scrutiny for their lack of transparency in their price-setting practices. Bunnings is now back in first place.

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Aussie supermarkets have a trust problem. Here’s how they can fix it

Inside Retail

Lockdowns and the pandemic changed all of that, and today there’s hardly a CEO, board or management team that hasn’t taken the full dive into data and digital as their path to future success. We should all be able to enhance our customer experience (CX) and better manage our customer relationships (CRM).

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Coles boss confident supermarket can stay on top of rising food prices

Inside Retail

per cent in the March quarter – the highest level since 2009 – eyes have fallen on supermarkets to see how they handle the rising cost of stocking their shelves. Cain said Coles is already seeing similar behaviour within the supermarket itself. The other major problem currently facing supermarkets is an issue of stock availability.

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Associated Wholesale Grocers Streamlines Member Access to Instacart Delivery and Smart Carts

Retail TouchPoints

Cooperative food wholesaler Associated Wholesale Grocers (AWG) , which serves independently owned supermarkets, has expanded its partnership with Instacart to offer ecommerce and same-day delivery solutions as well as smart cart technology to its member retailers. An Instacart shopper will then pick and deliver the order.

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Supermarkets – how retail is changing for the giants of grocery

I Vend

The COVID surge for supermarkets The pandemic hit many retailers hard, with stores shut and high streets deserted. According to industry experts The Grocer magazine, UK supermarkets continue to see high levels of growth. iVend Supermarket iVend helps supermarkets offer uninterrupted service to their customers.

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Supermarket sales drop as shoppers prep for summer holidays

Retail Gazette

Sales at UK supermarkets slowed throughout the past four weeks ending 15th July 2023, according to NIQ. Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each morning Meanwhile, discounts and promotions now account for 22.5%