Retail TouchPoints

JANUARY 30, 2024

store managers’ base pay from an average of $117,000 per year to $128,000 and has redesigned its bonus program to include a store’s profits, not just its sales. Bonuses could now amount to 200% of a manager’s base salary. A strong labor market has many retailers raising wages and improving benefits for workers at multiple levels.

Management 247

Management Store Operations Supermarket Planning 247

Retail TouchPoints

JANUARY 25, 2022

Let’s dive into some small ideas that can help tackle big goals: 1) Think Big: Increase customer engagement with more interactive marketing. 4) Think Big: Improve supply chain and inventory management. Building a roadmap and investing time in long-term planning is essential for advancement. Act small: Use a QR code!

Management 250

Management Marketing Customer Experience Inventory Management 250

Retail TouchPoints

MAY 9, 2023

8fig , a funding and management platform for ecommerce businesses, has closed a $140 million Series B funding round, bringing its total funding to date to $196.5 8fig provides ecommerce businesses (primarily marketplace sellers) with bespoke funding plans, optimized according to their supply chain and cash flow needs, to accelerate growth.

Management 278

Management Supply Chain Management Planning Marketing 278

Retail TouchPoints

OCTOBER 11, 2023

In fact, data from Legion Technologies finds that 37% of managers say they’re hiring more minors due to the shortage. However, ensuring compliance is especially tricky for retailers operating in multiple markets, as labor stipulations will vary from location to location and any changes must be made in time with laws taking effect.

Management 263

Management Location Accounting Planning 263

Retail TouchPoints

MARCH 6, 2024

Warby Parker, which began life as a pure-play DTC retailer, opened 40 stores in 2023 for a total of 237 and plans to open another 40 stores this year. In February 2024, the retailer also expanded its relationship with MetLife subsidiary Versant Health , a leading administrator of managed vision care.

Planning 261

Planning Marketing Spend Management Shopping 261

Retail TouchPoints

MAY 18, 2023

SHEIN has officially launched its Europe, Middle East and Africa (EMEA) headquarters in Dublin City Centre, Ireland and is planning to host approximately 30 pop-up store events across the region this year to boost its profile with customers. The news comes as fellow Asia-based discount shopping app Temu picks up steam in the U.S.,

Planning 228

Planning Marketing Net Profit Finance 228

Retail TouchPoints

APRIL 20, 2022

Batteries Plus has hired Derek Detenber as its new Chief Marketing and Merchandising Officer. In the role of CMMO, Detenber will lead teams across omnichannel marketing, design, category and merchandising to tell the Batteries Plus story. .

Marketing 301

Marketing Planning Brand Management Management 301

Retail TouchPoints

NOVEMBER 30, 2023

Party City has launched a new digital party-planning marketplace, aptly called Party+ Marketplace , that brings together local vendors and service providers with the retailers’ range of party supplies.

Planning 231

Planning Inventory Management Management Shopping 231

Cyber Till

AUGUST 18, 2023

4 mins read We are looking for an inspiring Marketing Manager to join our team in Liverpool and to shape our marketing strategy and execute strategic communication plans to seize market opportunities.

Management 52

Management Marketing Planning 52

Retail TouchPoints

JANUARY 27, 2023

David’s Bridal is expanding into event planning with the debut of a new all-in-one wedding planning platform and vendor marketplace called Pearl by David’s. The Pearl platform enables brides to plan their wedding and connect with thousands of local vendors across the U.S., all in one place.

Planning 272

Planning Management Shopping Marketing 272

Retail TouchPoints

DECEMBER 29, 2022

In a market so large and competitive, businesses compete to stand out to deliver bigger and better. Let us look at a few ways to improve customer experience in the retail industry through knowledge management. What is Knowledge Management and Why is it Important? trillion in 2023. Knowledge acquisition. Knowledge application.

Customer Experience 313

Customer Experience Management Marketing Returns 313

Inside Retail

OCTOBER 17, 2023

Great product diversity, changing consumer demands, and the expansion of e-commerce have turned inventory management into a major pain point for retailers. Poor inventory management results in overstocking and under-stocking, impaired cash flow, and losses from theft and spoilage. Here are some reasons why: 1.

Inventory Management 182

Inventory Management Management Drop-Shipping Fulfillment 182

Retail TouchPoints

OCTOBER 20, 2022

Purple Innovation , the digitally native mattress brand, has hired Keira Krausz as its Chief Marketing Officer following the departure of Patrice Varni, who joined the company in June 2021 as Chief Marketing and Digital Officer. From 2013 to 2019, Krausz worked with Nutrisystem as the company’s EVP and Chief Marketing Officer.

Marketing 221

Marketing Management Planning ATS 221

Retail TouchPoints

JANUARY 15, 2024

Within the larger global market, McKinsey estimates that the retail and CPG sectors have the most to gain from AI , with potential to harness the tech and drive huge improvements in operational efficiency as well as the customer and employee experience. But many of these tasks may just represent the low-hanging AI fruit.

Loss Prevention 302

Loss Prevention Planning Customer Experience Inventory Management 302

Inside Retail

FEBRUARY 19, 2024

You don’t have to be a marketing expert to know that Taylor Swift is a bulletproof brand that consistently improves, regardless of the challenges she faces or the challenges she sets for herself. She can instruct marketers on leading by example and practicing what they advocate for.

Marketing 290

Marketing Brand Management Management Customer Experience 290

Inside Retail

OCTOBER 3, 2023

Chen, a former food franchisee, and Sharvell, an ex-Hungry Jacks area manager, have appointed former Soul Origin executive Chris Mavris as chief operating officer, and Minu Kaneshakarnar, formerly with The Cheesecake Shop, as marketing manager. This story was originally published on Franchise Executives.

Planning 278

Planning Management Shopping Marketing 278

Inside Retail

MARCH 19, 2024

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business. Begin with baby steps, she advocates.

Planning 290

Planning Shipping Returns Customer Retention 290

Retail TouchPoints

OCTOBER 2, 2023

A full 60% of marketers believe the era of advertising cookies and IDs is coming to an end. The same survey reports that 41% of marketers aren’t familiar with targeting methods other than third-party cookies or IDs. “I The upshot is that marketers will lose direct visibility into user behavior beyond a brand’s website.

Marketing 311

Marketing Advertising Target Market Consumer 311

Retail Wire

JUNE 21, 2023

Dollar General plans to expand its DG Market format, which sells fresh produce, meat and dairy products, to 5,000 stores by the end of the year. Others, such as Sean Park, program manager with the Illinois Institute for… Continue reading →

Marketing 237

Marketing Planning Management 237

Retail Focus

APRIL 18, 2024

Delivery management platform, Scurri , today reported an increase in the total gross merchandising value (GMV) of goods processed through its platform, which totalled over €12 billion in 2023.

Management 147

Management Fulfillment Checkout Promotions 147

Inside Retail

AUGUST 22, 2022

It’s a relatively new entrant to the market, compared to other brands such as Nike and Puma, but it’s got plans to fast-track its presence in the region. The brand currently has 74 stores in the country, and there are plans to expand the network further. “We The Asics factor. A bright future.

Planning 130

Planning Marketing Sporting Goods Apparel 130

Inside Retail

MARCH 12, 2024

million) for the implementation of its ongoing turnaround plan and cost reduction program. Last month, Superdry co-founder Julian Dunkerton was reported to be in talks with alternative investment management firm Davidson Kempner about backing an offer for the fashion label. According to Reuters , the brand reported a 13.7

Planning 130

Planning Apparel Fashion Management 130

Inside Retail

JULY 19, 2023

As part of the arrangement, Glow obtained 51 per cent ownership of Cargo Crew, with the brand retaining full management control. Its new partnership with Glow Capital Partners is set to further accelerate its growth into new markets. That’s a key part of our strategic plan over the next few years.

Planning 246

Planning Telecommunications Fashion Wholesale 246

Inside Retail

JULY 13, 2023

Ashley Sampson: Reebok has been in this market for many years, and has operated under different entities. Ashley Sampson: Reebok has been in this market for many years, and has operated under different entities. AS: We’ve never had retail stores in this market, so it’s really exciting.

Planning 246

Planning Wholesale Shipping Location 246

Retail TouchPoints

MARCH 24, 2023

some time in 2023, but executives didn’t provide a more specific time frame or the markets it’s planning to enter. “We The retailer, which also offers pet insurance and practice management services for veterinarians, generated net sales of $2.71 Online pet retailer Chewy is looking to expand operations beyond the U.S.

Planning 246

Planning Marketing Management Fulfillment 246

Inside Retail

NOVEMBER 8, 2023

Belles’ managing director Joss Jenner-Leuthart told Inside Retail that the brand has chosen to raise funding through this particular route – rather than a traditional capital raise – as it provides customers with the opportunity to connect more deeply with the brand, and feel a genuine sense of ownership over it.

Planning 244

Planning Location Wholesale Customer Experience 244

Retail TouchPoints

DECEMBER 28, 2022

Hence the undeniable need for robust warehouse management technologies that are future-focused and effortlessly scalable. The ever-changing retail market has made automation a necessity. According to recent research, the global warehouse automation market is estimated to grow at a CAGR of 14%, reaching $30 billion by 2026.

Management 267

Management Fulfillment Drop-Shipping Employee Engagement 267

Inside Retail

JUNE 21, 2023

A beneficiary of the growing outdoor market, Arc’teryx has seen customer demand outstrip its supply “many times over”, according to Byron Dawson, retail manager for ANZ at Amer Sports, which owns Arc’teryx, along with other global brands, including Salomon and Wilson.

Planning 239

Planning Outdoor Accessories Management 239

Retail TouchPoints

MARCH 24, 2023

As a result, customer flow management is more important than ever as leaders seek to empower the customer, improve the employee experience and collect actionable data to potentially scale their business. A good virtual queue system will include a centralized management dashboard, robust reporting and a customizable interface.

Management 266

Management Customer Experience Location Accounting 266

Retail TouchPoints

NOVEMBER 30, 2022

Vallarta Supermarkets will implement Logile IMS, an inventory management solution that will allow the Southern California regional supermarket chain to manage orders and receiving while also handling in-store production and service, via integration with the retailer’s forecasting and workforce management solutions.

Inventory Management 162

Inventory Management Management Supermarket Promotions 162

Retail TouchPoints

NOVEMBER 11, 2022

Former NBA Chief Marketing Officer Kate Jhaveri has been named Global Head of Marketing at TikTok. Jhaveri will work closely with Sofia Hernandez, TikTok’s Head of Global Business Marketing, who focuses primarily on business and advertising solutions, according to a company spokesperson.

Marketing 224

Marketing Advertising Customer Experience Planning 224

Cisco Retail

NOVEMBER 19, 2021

At the end of the day, I purchased a plan (with ongoing services) so that my family and I can focus on using the dishwasher in the ways that support our needs. The same shift is happening in IT and there is no better way to get an outcome than with a managed service. For managed services, this is our market to win, together.

Management 105

Management Marketing Accounting Location 105

Retail TouchPoints

JULY 21, 2022

has promoted Deniz Anders to SVP and Chief Marketing Officer, and appointed DICK’s Sporting Goods senior executive Nina Barjesteh to the role of President of Nordstrom Product Group. Nordstrom, Inc. Anders’ promotion follows the retirement of Scott Meden, which was announced earlier in 2022.

Marketing 245

Marketing Sporting Goods Merchant Services Apparel 245

Inside Retail

MARCH 23, 2023

Sarah Stowe, editor of Inside Retail’s sister site Franchise Executives, talked with Abigail Pringle, Wendy’s’ president, international and chief development officer… Inside Retail: Why do you believe the Australian market needs a Wendy’s burger given our small population and highly competitive marketplace?

Planning 244

Planning Finance Marketing Location 244

Wiser

AUGUST 30, 2023

Understanding and managing your brand equity is a powerful strategy for businesses in today’s competitive market landscape. Building strong brand equity requires thoughtful planning and strategic execution. Building strong brand equity requires thoughtful planning and strategic execution. These include: No.

Management 147

Management Consumer Marketing Brand Management 147

Retail TouchPoints

AUGUST 12, 2022

Weis Markets will streamline operations at its 198 stores through a partnership with Invafresh. The fresh grocery platform will assist with demand forecasting, in-store production planning, food traceability, recipe management and cut test management across all fresh departments.

Store Operations 177

Store Operations Marketing Inventory Management Grocer 177

Retail Focus

NOVEMBER 28, 2022

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . In addition to perfecting each brand touchpoint’s management, it is the liaisons that matter the most in an omnichannel context.

Customer Experience 246

Customer Experience Management Payment Services Clienteling 246