Retail TouchPoints

MAY 28, 2024

Last week Google announced a sweeping slate of product updates across its search, shopping and marketing interfaces at Google Marketing Live (GML), which followed an equally expansive set of updates from the Google I/O conference for developers the previous week.

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365 Retail

MAY 1, 2024

Besides providing worry-free operations, ecommerce support services are paramount to forming great customer service—a crucial aspect that could make or break your digital venture. This brings us to an important question: As an online merchant, what key services do you need to stay ahead of the game?

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Retail TouchPoints

SEPTEMBER 2, 2022

Expanding internationally takes time, effort and money, which means leadership teams need to be thoughtful about which markets they enter. Brands and retailers should keep a close eye on competitors already in these markets, how they’re performing and what unique differentiation they can add to the category.

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Clover - Retail

APRIL 18, 2024

Dropshipping is a type of supply chain management in which a retailer does NOT keep the product it sells in stock. Instead, when a customer orders the product, the retailer contacts their manufacturer or wholesale merchant–who keeps inventory of the product on-hand–and has the product shipped directly to the customer.

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Retail TouchPoints

JULY 12, 2021

The increased volume of single-item orders has pushed them to introduce software tools such as a warehouse management system (WMS) to help satisfy demand while maintaining profitability. Inertia and not knowing where to start when it comes to implementing ecommerce into their warehouse operations are holding back many merchants.

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Inside Retail

JANUARY 21, 2024

In a strategic move to counter the fierce competition in China’s booming smartphone market , Apple recently took the unprecedented step of offering substantial discounts on its iPhones. But now, we are seeing item prices drop a lot earlier in a lot of markets within APAC,” she told Inside Retail.

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Retail TouchPoints

AUGUST 13, 2021

As the company’s Senior Director and General Manager of Omnichannel, Sharon Gee has been at the center of the massive shifts taking place in ecommerce over the last year and a half. Gee: Omnichannel for me means a merchant can sell anywhere their shoppers are and fulfill anywhere they place that order.

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Retail TouchPoints

DECEMBER 19, 2022

All of these retailers succeed by building hype around the launch, priming their loyal customers to place their order as soon as the product or service is released. To put this into perspective, Cowen Equity Research has predicted that the sneaker resale market will be worth $30 billion globally by 2030. Bots are available to rent.

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Inside Retail

FEBRUARY 28, 2022

Merchgirls is a creative agency, focusing on creating merchandise that’s twice as nice for the broader market. When your shipping needs are complex, we make things simple. Sustainable shipping and delivery options. Merchgirls reduced shipping costs by 25 per cent with Shippit’s smart carrier allocation technology.

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Retail TouchPoints

JUNE 6, 2023

And recommerce can help with a merchant’s ESG reporting , the statistical disclosure of environmental, social and corporate governance that can improve investor transparency and inspire other organizations. Opportunity #1: Cost-efficient inventory management. Opportunity #2: Better demand forecasting.

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Retail TouchPoints

APRIL 8, 2022

Some of the latest include a price optimization tool for online sellers, AR try-on for beauty products and advanced data insights for merchants. But there is one big difference between Google and the leading online marketplaces— Google offers all this to merchants for free. Our role is really to just facilitate that connection.”.

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Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. Media articles abound about the skyrocketing marketing dollars required to woo new consumers. And some 40% of declined shoppers will never try that site again.

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Retail TouchPoints

JANUARY 20, 2022

But through this disruption, retailers began to see that their procurement process is in many ways the linchpin for maximizing revenue and reducing spend as the economy recovers post-pandemic. But supply chain disruptions resulting from the pandemic forced many store managers to go rogue and do whatever was needed to stay in business.

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Retail TouchPoints

MAY 18, 2021

However, taking advantage of this growing market isn’t easy, with higher churn rates making it difficult for brands to cover acquisition costs and scale revenues. So how can merchants get a piece of the pie? But by employing nine key strategies, merchants of all sizes can run successful subscription programs. Build Awareness.

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Retail TouchPoints

DECEMBER 16, 2022

But as ecommerce has become a more prominent contributor to retailers’ bottom lines, and the cost of doing business online gets more expensive (think rising shipping costs and increasing returns), the mere existence of an ecommerce operation is no longer enough — retailers now have to find a way to make money online. It’s an emergency.

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Retail TouchPoints

DECEMBER 13, 2022

The service will be the latest addition to the FedEx Returns portfolio, which also includes printer-less and package-less return options at more than 10,000 locations nationwide. FedEx Consolidated Returns will be facilitated through supply chain services offered by FedEx Logistics and FedEx Office.

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Retail TouchPoints

SEPTEMBER 30, 2021

Happy Returns by PayPal has teamed with Staples US Retail to offer the Happy Returns in-person service, adding more than 1,000 Staples retail locations to its return service. “Staples is a destination for all things shipping, especially for small businesses and remote workers.

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Retail TouchPoints

SEPTEMBER 8, 2021

A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. grocery market. Emphasized in an article from the New York Times Magazine last fall, Shopify’s key to success has been putting the merchant first. .

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Retail TouchPoints

SEPTEMBER 8, 2023

At the same time, many retailers are reporting higher and higher shipping costs, which are affecting profits on their balance sheets. As they begin to address these expectations, many retail IT teams are finding that the process is costly and complex. Today, retailers are finding that too many dials makes the process unmanageable.

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Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

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Small Biz Trends

DECEMBER 1, 2022

In fact, one of the strategies to becoming a leading e-merchant involves choosing the right technologies. An all-inclusive e-store management platform. Too often, e-commerce employees are forced to work on several different platforms to get work done, like a product inventory management system, a warehouse management system, and more.

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Retail TouchPoints

JUNE 26, 2023

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences. alongside a large QR code.

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Store Growers

JUNE 24, 2023

Last Updated on July 3, 2023 Ecommerce merchants are no strangers to using Google Merchant Center. This powerful platform lets merchants manage, modify, and adjust their ecommerce shops across Google’s various services, such as Google Shopping, Ads, My Business, etc. First, log in to Google Merchant Center.

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Inside Retail

JUNE 30, 2022

Cox is the founder of Makers & Merchants Barossa, a collective store showcasing the work of local creatives and producers. Makers & Merchants Barossa was conceived in early 2020 as a pop-up store to showcase the best of what the Barossa region has to offer – from established brands to emerging designers, artists and makers. “I

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Inside Retail

JUNE 30, 2022

Cox is the founder of Makers & Merchants Barossa, a collective store showcasing the work of local creatives and producers. Makers & Merchants Barossa was conceived in early 2020 as a pop-up store to showcase the best of what the Barossa region has to offer – from established brands to emerging designers, artists and makers. “I

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Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

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Retail Times

MARCH 22, 2021

From finding the right vendors to crafting mutually-beneficial agreements with them, the pointers below should give you some ideas that you can apply in your supplier management processes. What is supplier relationship management? Case in point: ScanMyPhotos.com , a site that provides photo scanning services.

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Retail TouchPoints

NOVEMBER 4, 2021

A recent report from the payments and shopping service Klarna found that 34% of shoppers actually plan to spend more on gifts this year than last year, with Gen Z ( 57% ) and millennials ( 53% ) more likely than other age groups to expand their budgets. said Pandya. “ However, BNPL is now neck-and-neck with store credit cards at 13%.

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Small Biz Trends

APRIL 15, 2021

Besides having a brick-and-mortar shop, going online to offer your products and services comes with lots of opportunities for your business. An eCommerce platform is a software application that helps businesses sell products and services online. Top 12 Ecommerce Software Options for Small Business.

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Inside Retail

SEPTEMBER 26, 2023

Platforms in China, the world’s largest e-commerce market, have recently described a “value-for-money battle” stoked by economic insecurity and a slower-than-expected retail recovery following the lifting of Covid-19 curbs late last year. Amazon is set to ramp up discounts during its October 10-11 “Prime Big Deal Days.”

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Retail TouchPoints

MARCH 24, 2022

Where consumers live has a lot to do with which returns process they prefer. This is a big contributor to consumers’ number one complaint about returns : the label not being included in the shipping box. Retailers that can identify frequent returners can even start to introduce returns shipping charges (or restocking fees) selectively.

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Retail TouchPoints

OCTOBER 15, 2020

The closure of bars and restaurants at the start of the COVID-19 pandemic meant demand at alcoholic beverage merchants, which were designated as essential retailers, spiked just as hard as it did for grocery retailers. Before COVID, ecommerce was part of our service offering but not our primary engagement with our guests.

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Retail TouchPoints

OCTOBER 26, 2022

“It was a really exciting high-growth time in India’s ecommerce journey, and it was a fantastic, enormous learning experience for me in ecommerce, supply chain, merchandising, digital marketing, all of that, but I hit a midlife crisis,” Pany said in an interview with Retail TouchPoints. “I The Democratization of Distribution.

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Retail TouchPoints

SEPTEMBER 3, 2020

In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. Whatever solutions are employed will add cost to a returns process that already cuts into profit margins. Infection Control: Burden Or Benefit?

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Retail TouchPoints

JUNE 11, 2020

The intensity of market, shopper and competitive whiplash in the COVID-19 era continues relentlessly — and retailers in all sectors are dealing with the fallout. Only with these insights will pricing and merchant teams successfully be able to navigate assortment, pricing, promotion, and clearance decision-making.

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Store Growers

MAY 10, 2023

Last Updated on May 10, 2023 If you’re just entering the world of Google Merchant Center and Google Shopping, you might feel a bit lost when it comes to utilizing their benefits or the nuances between them. What Are the Product Data Requirements for Google Merchant Center? Let’s see what they are.

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Inside Retail

AUGUST 22, 2021

A post-pandemic uptick in Australian e-commerce is here to stay, according to a new study conducted by order and delivery management software company ShipStation. So by leveraging the information in this report, retailers can take more control of their e-commerce operations and automate a lot of those shipping challenges.”.

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