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Smash-and-Grab Is Only One Part of a Retailer’s Loss Prevention Story

Retail TouchPoints

Yet despite the growing frequency of ORC, retailers would be remiss to focus their loss prevention efforts solely on these brazen, smash-and-grab scenarios. In fact, according to the 2023 National Retail Security Survey conducted by NRF, Appriss Retail and the Loss Prevention Research Council, 68.8% Similarly, 57.8%

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Newmine Helps Retailers Understand and Correct the ‘Why’ of Returns

Retail TouchPoints

Newmine aims to help retailers analyze sales and returns through its Chief Returns Officer platform in order to become better informed about customer actions. The AI- and natural language processing-powered software was designed to determine the root cause of returns upstream, from planning, design and marketing to customer delivery.

Returns 236
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Loss Prevention & Fraud Detection in Retail

Cisco Retail

Increasingly, Organized Retail Crime (ORC) and Cybercrime rank at the top of the list of Loss Prevention (LP) concerns, along with associate fraud and returns fraud. Retailers are increasingly turning to technology to augment traditional LP methods, since those methods really do not prevent loss, but simply record it.

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How smart new technologies are improving sales and reducing costs for retailers

Inside Retail

The software uses AI to help a retailer plan the introduction of new stock into a store and manage the pricing levels across its shelf life. Inventory is the second largest controllable expense and retailers are reporting back an improvement in markdown reduction losses of as much as 50 per cent through using the software to manage planning.

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Holiday Store Experience Survey: Consumers Prioritize Safety Over Immersive Shopper Journeys

Retail TouchPoints

Retail TouchPoints (RTP): How would you describe consumers’ comfort level returning to stores, and how will this change or evolve leading into the peak of the holiday season? Despite these reservations, 47% of consumers plan to shop in-store this holiday season, an 8% increase from 2020.

Consumer 254
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6 Trends Driving Store Design Innovation in 2024

Retail TouchPoints

Then the next step is to go beyond that to say you also plan on empowering consumers to be able to live those promises as well, whether that’s inclusivity, sustainability or giving back to the community. For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns.

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Zebra Technologies releases 16th Annual Global Shopper Study

Mass Relators

–   Zebra Technologies Corporation  has announced the findings of its 16 th Annual Global Shopper Study that confirmed retailers are feeling the omnichannel squeeze, particularly with managing online returns and reducing shrink caused by theft, fraud and other contributing factors.