Retail TouchPoints

JANUARY 8, 2024

Yet despite the growing frequency of ORC, retailers would be remiss to focus their loss prevention efforts solely on these brazen, smash-and-grab scenarios. In fact, according to the 2023 National Retail Security Survey conducted by NRF, Appriss Retail and the Loss Prevention Research Council, 68.8% Similarly, 57.8%

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Loss Prevention Returns Point of Sale Shipping 261

Retail Focus

JUNE 10, 2024

While perhaps not the nicest of subjects to talk about, loss prevention is one of the most important topics when it comes to retail environments. So, what else can retailers do to combat loss prevention? However, thieves are becoming savvier and continue to bypass existing measures to get out the store without paying.

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Loss Prevention Shrinkage Point of Sale Shopping 148

Retail TouchPoints

MARCH 18, 2024

Despite these statistics, many retailers still don’t have functional workplace violence plans. If they do have a plan, it’s likely that it hasn’t been recently updated, and many employees may not know it exists. My 35-plus years of experience in retail, most of that time being in loss prevention, has taught me a lot.

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Planning Loss Prevention Management Location 279

Retail TouchPoints

JANUARY 15, 2024

Nvidia surveyed more than 400 retail professionals at all organizational levels and found that while AI adoption is still in its early stages, more than 60% of respondents are planning to boost their AI investments in the next 18 months. But many of these tasks may just represent the low-hanging AI fruit.

Loss Prevention 312

Loss Prevention Planning Customer Experience Inventory Management 312

Cisco Retail

MAY 25, 2022

Increasingly, Organized Retail Crime (ORC) and Cybercrime rank at the top of the list of Loss Prevention (LP) concerns, along with associate fraud and returns fraud. Retailers are increasingly turning to technology to augment traditional LP methods, since those methods really do not prevent loss, but simply record it.

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Loss Prevention Shrinkage Returns Point of Sale 142

Retail TouchPoints

JANUARY 1, 2024

As such, there are many factors to consider when implementing new loss prevention tactics. At the top of that list is the effect locks and cases can have on well-intentioned shoppers when not deployed as part of a holistic, data-led loss prevention strategy.

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Loss Prevention Checkout Point of Sale Location 291

Retail TouchPoints

OCTOBER 31, 2023

How can we better integrate the latest anti-theft technologies and loss-prevention research into our store designs from the outset? Are “Brazen Smash-and-Grabbers” doing the most damage, or are the losses coming from quiet, five-finger discounts pulled off by “Sheepish Teens” and “Disgruntled Employees”?

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Loss Prevention Sporting Goods Customer Experience Store Layout 297

Retail TouchPoints

FEBRUARY 23, 2023

The AI- and natural language processing-powered software was designed to determine the root cause of returns upstream, from planning, design and marketing to customer delivery. Newmine aims to help retailers analyze sales and returns through its Chief Returns Officer platform in order to become better informed about customer actions.

Returns 277

Returns Loss Prevention Planning Marketing 277

Retail TouchPoints

JULY 15, 2024

Still, as intelligence-led loss prevention (ILLP) systems that rely on radio frequency identification (RFID)-supported inventory insights to help retailers get ahead of organized retail crime become more common, retailers are considering a change in approach. Visual cues (like hard tags) are the first line of defense.

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Loss Prevention Outdoor Location Shopping 260

Retail TouchPoints

OCTOBER 13, 2022

The new offering is designed to help deploy a variety of analytics that provide real-time insights on retail-specific use cases related to shopper behavior, loss prevention, safety and security, inventory, shopper demographics and other data.

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Loss Prevention Promotions Customer Experience Planning 278

Retail TouchPoints

JULY 13, 2023

and Livestock banners, and plans to open as many as 80 additional stores in the country over the next five years. includes cloud technology solutions with rich mobile functionality for omnichannel, POS, merchandising, ERP, warehouse management, analytics and loss prevention. The Retail Management Suite from Jesta I.S.

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Loss Prevention Management Planning Location 245

Inside Retail

APRIL 25, 2023

In our recent report , we asked loss prevention managers the most common tactics used, and the most common are still very simple tactics that require no planning,” Townsley said. It’s stuff like putting something in a handbag, or leaving the store with no attempt to hide.

Loss Prevention 244

Loss Prevention Checkout Department Stores Planning 244

DMS Retail

AUGUST 17, 2021

FOR YOUR CONVENIENCE… This 6 hour workshop is separated into two 3-hour sessions Click the link below for all the details: Retail Loss Prevention & Profit Protection Workshop – ONLINE (Registration covers both sessions and includes recording and full presentation emailed following session whether you attend or not.)

Loss Prevention 59

Loss Prevention Shrinkage Planning Management 59

Retail TouchPoints

FEBRUARY 26, 2024

One prime example: the retailer’s partnership with RetailNext to use in-store traffic analytics for shaping everything from staffing strategies to improving store performance and even loss prevention. When David Sherwood joined the family business in 2001, the plan was to sell.

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Loss Prevention Jewelry Payment Services Accounting 299

Retail TouchPoints

OCTOBER 27, 2021

Despite these reservations, 47% of consumers plan to shop in-store this holiday season, an 8% increase from 2020. In addition to supply chain challenges, the rise in shrink and ongoing labor shortage makes loss prevention technologies critical for retailers during the high-traffic holiday season.

Consumer 264

Consumer Loss Prevention Fulfillment Store Layout 264

Retail Dive

MARCH 19, 2025

Despite adoption plans, companies are grappling with system integration issues, a lack of training resources and frayed customer trust, according to Everseen.

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Loss Prevention Planning 92

Retail TouchPoints

NOVEMBER 26, 2021

In a recent SIA Retail Industry Survey, 60% of respondents were currently deploying cloud security solutions or actively planning to invest in the next two years, and it’s no surprise because moving security to the cloud opens up a host of benefits for retailers.

Loss Prevention 264

Loss Prevention Operating Expenses Checkout Customer Experience 264

VMS

NOVEMBER 29, 2022

People planning to shop in stores will not want to go in to these locked and over-secured stores. So overall retailers lose both the planned purchase and the impulse purchases.” ” Additionally, mobile surveillance units have come into vogue, with retailers like Walmart, J.C.

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Loss Prevention Planning Management Shopping 105

Retail TouchPoints

FEBRUARY 9, 2024

Unfortunately, while larger stores often have security measures like loss prevention personnel, anti-theft sensors and other helpful solutions, those measures usually aren’t financially feasible for small and mid-sized businesses.

Loss Prevention 277

Loss Prevention Jewelry Customer Experience Management 277

Retail TouchPoints

NOVEMBER 20, 2023

The following cyber plan action items detailed by the Federal Communications Commission are a great place to start for any retailer working to optimize cybersecurity for their business and loyal customers: Secure your internal network(s) and cloud services. Throughout his retail career, loss prevention remained a focus.

Payment Services 312

Payment Services Sporting Goods Inventory Management Loss Prevention 312

Inside Retail

JANUARY 30, 2024

The software uses AI to help a retailer plan the introduction of new stock into a store and manage the pricing levels across its shelf life. Inventory is the second largest controllable expense and retailers are reporting back an improvement in markdown reduction losses of as much as 50 per cent through using the software to manage planning.

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Loss Prevention Shrinkage Inventory Management Markdowns 147

Retail TouchPoints

DECEMBER 13, 2023

Then the next step is to go beyond that to say you also plan on empowering consumers to be able to live those promises as well, whether that’s inclusivity, sustainability or giving back to the community. Everyday items are behind locked plexiglass, but technology will become a key driver of loss prevention efforts.

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Loss Prevention Visual Merchandising Sporting Goods Store Operations 323

Retail TouchPoints

JULY 12, 2023

Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics. It’s tough to think past short-term solutions for pricing and marketing and plan for the more long-term success of the business.

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Payment Services Inventory Management Checkout Loss Prevention 246

Retail TouchPoints

OCTOBER 15, 2020

Prior to Entersekt, Bledsoe was a solution architect and sales engineer at VMware, working extensively on security and data loss prevention products. With a strong focus on sales and solutioning, he leads the technical sales arm of Entersekt North America with a breadth of expertise in payments and authentication.

Payment Services 147

Payment Services Planning Accounting Loss Prevention 147

VMS

OCTOBER 21, 2021

She joins the company with more than 20 years of experience in finance, business transformation, strategic planning and execution, capital allocation, investor relations, process improvement and technical accounting.

Loss Prevention 105

Loss Prevention Visual Merchandising Finance Accounting 105

Retail Focus

AUGUST 8, 2023

This frees up your time to focus on strategic decision-making, financial planning, and growth initiatives. This liberates valuable time for retailers to concentrate on core business activities and strategic planning. Security and Loss Prevention Ensuring the security of your retail store and merchandise is paramount.

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Loss Prevention Inventory Management Inventory Turnover Shipping 130

Retail TouchPoints

MARCH 25, 2024

Planned topics include: Tangible use cases for artificial intelligence (AI); Content marketing strategies that drive awareness and build trust; The evolution of contextual commerce through connected TV (CTV), retail media and other emerging channels.

Social Commerce 260

Social Commerce Loss Prevention Customer Experience Advertising 260

Inside Retail

MAY 25, 2023

The big picture According to Mark Stafford, national sales director in ANZ for Checkpoint Systems, a company that specialises in loss prevention, the rise in homelessness and loitering has contributed towards aggressive behaviour and increases in theft at high-risk locations. It’s the best move they can make,” he noted.

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Shrinkage Loss Prevention Location Planning 130

Inside Retail

AUGUST 17, 2023

Customer theft has long been recognised as retailers’ primary source of loss, accounting for about half of all crime-related losses. As a result, substantial investment and effort have been dedicated to this issue by Loss Prevention (LP) teams.

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Loss Prevention Customer Experience Management Accounting 130

Wiser

APRIL 26, 2022

Often, merchandising includes things like creating a pricing strategy, display design and layout, loss prevention, and store upkeep. The same can be said for carefully planned sales and clearance events. As we move further into modern retail, many businesses are also implementing online merchandising strategies.

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

Cisco Retail

APRIL 22, 2022

For example, video analytics can now monitor the activity in dozens or hundreds of video feeds simultaneously and flag suspicious activity for additional review by loss prevention or safety officers. Now, it is possible to enable automation between systems that are not connected or between technology and people.

Loss Prevention 98

Loss Prevention Point of Sale Fulfillment Accounting 98

Cisco Retail

APRIL 20, 2021

Data Loss Protection (DLP). Through our Data Loss Prevention (DLP) features, organizations can prevent important information from being shared maliciously or accidentally in meetings or messaging. Cisco Collaboration Flex Plan Now Includes Cisco Calling Plans and Better Together Security + Collaboration Offers.

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Loss Prevention Management Planning ATS 128

Small Biz Trends

OCTOBER 3, 2022

Business continuity plan — BCPs deal with preventing and/or recovering from a cyberattack. Disaster recovery plan — This is a structured, documented approach that responds to an information system disaster. Another good data loss prevention tool. Personal devices can suffer a malware infection.

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Loss Prevention Management Planning ATS 133

Cisco Retail

JUNE 21, 2021

We are already working with top retailers ready to invest in natural language processing capabilities and artificial intelligence to develop an employee engagement plan that puts employees first. The technological possibilities don’t end there. Where there’s a will, there’s a way. and visionaries from across the globe.

Employee Engagement 98

Employee Engagement Loss Prevention Returns Fulfillment 98

VMS

NOVEMBER 30, 2022

But backrooms filled up, investment money dried up, inflation cut into consumable income, workers sought to organize and loss prevention became a top-of-mind concern. It’s the first time the company plans to use drones for customer deliveries in the United States. Happy New Year. INFLATION ON. YOUR MIND.

Visual Merchandising 105

Visual Merchandising Drop-Shipping Loss Prevention Shipping 105

DMS Retail

JULY 25, 2021

Most store visits are not fully thought out, well planned, and well executed business ‘meetings’ No…they’re not. There is a 7 Stage Process for planning, organizing and executing a high ROI Store Visit. And they know how easily it happens; not something that’s planned. it really adds up! Completely.

Loss Prevention 59

Loss Prevention Planning Management Returns 59

Independent Retailer

MAY 20, 2021

QBE recommends having a disaster response plan in place to help ensure employee and customer safety, minimize property damage, and get business back up and running should a hurricane occur. Our team works closely with claims to help businesses prevent claims from happening and ensure that—when they do—we are right there with you.”.

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Loss Prevention Planning Accounting Location 52