article thumbnail

Utilizing the External Data Boom for Digital Shelf Optimization

Retail TouchPoints

Thus, the company needs to analyze the competition and general online shopping behavior trends to get actionable insights for DSO, which can only be done by collecting real-time public web data. Customer sentiment data: Gathering customer sentiment data will tell you exactly what people shopping online want to see on your digital shelf.

article thumbnail

Crypto Payments Adoption in FinTech: How Do Retailers Fit in?

Retail TouchPoints

To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy. It also requires businesses to create a digital wallet, obtain a shareable QR code and keep track of every checkout location.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Put Your CPG Brand Where the Foot Traffic is to Stay Competitive

Retail TouchPoints

After two years of pandemic-driven online shopping, many consumers are stepping back out into the world and into physical stores. Observing consumers’ physical behaviors through anonymized GPS location data helps marketers identify customers’ new movement patterns, which indicates a lot about their interests, preferences and characteristics.

article thumbnail

Inside Optus’ plan to change the way customers view telco stores

Inside Retail

About 18 months ago, Australian telecommunications provider Optus set itself an ambitious goal: to become Australia’s most loved everyday brand and create lasting customer relationships. Optus is now in the process of determining which aspects of the Alive concept to implement in each store across its network of over 300 locations.

Planning 130
article thumbnail

What the ‘Next Normal’ in Consumer Behavior Means for the Hourly Economy

Retail TouchPoints

The Age of the Coronavirus has completely changed the way people shop for groceries and daily items. Instead, online shopping has become the new normal in the post-COVID world. In fact, a recent survey conducted by McKinsey & Company showed that 50% of shoppers intend to shop for their groceries online.

Consumer 185
article thumbnail

How to handle vaccine mandates in retail: HR experts weigh in

Inside Retail

Earlier this month, packaged fruit manufacturer SPC became the first Australian company to introduce a vaccine mandate , announcing that full vaccination will become mandatory for staff and contractors to gain entry to any of the company’s locations by the end of November. Incentives to get vaccinated.

article thumbnail

The Business Owner’s Retail Guide To Surviving The Coronavirus

Merchant Marverk

Telecommunications stores. Social distancing is being mandated by a lot of states, so even if your store remains open (at least, for the time being), social distancing will affect foot traffic and people’s desire to go shopping. Increase In Online Shopping & Deliveries. Shopping Cart Comparison. Gas stations.